Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,804 Reviews)
Rating breakdown 1,804 reviews
5 Stars
1,109
4 Stars
401
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I love my new phone because it's just for me
on March 30, 2026
Posted by: Love2sing
[This review was collected as part of a promotion.] I like the games and all the new features that I'm still learning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G review
on March 30, 2026
Posted by: Birdmandudeguy
[This review was collected as part of a promotion.] I love my Samsung Galaxy A17 5G device. It processes everything very quickly. Any application or internet service i choose to use, it delivers very fast. Also Galaxy AI has been amazing. I have so much storage in this phone. Which is also wonderful. I would recommend anyone to purchase a Samsung Galaxy A17 5G as their personal device. I know in the future I will be a loyal customer to Samsung galaxy. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely satisfied with this phone.
on March 30, 2026
Posted by: GregOU812
[This review was collected as part of a promotion.] I use all functions available including AI to create fun videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen freezes occasionally
on March 30, 2026
Posted by: Nene518
[This review was collected as part of a promotion.] The phone is ok, but it has froze a few times and needed to be restarted.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Hello Nene518,
Thank you for your feedback on the Galaxy A17 5G. We're happy to hear that the phone generally meets your needs. Occasional slowdowns can happen depending on usage, but many users enjoy a smooth experience with regular updates and maintenance.
By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings and tap on Device care. Then, select Performance profile and choose Light.
For optimal performance from your device, please refer to the article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A17 5G. We're happy to hear that the phone generally meets your needs. Occasional slowdowns can happen depending on usage, but many users enjoy a smooth experience with regular updates and maintenance.
By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings and tap on Device care. Then, select Performance profile and choose Light.
For optimal performance from your device, please refer to the article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on March 30, 2026
Posted by: ElizabethU
[This review was collected as part of a promotion.] Love the camera
Photo feature
Photo feature
All of it.... no trouble with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I wish I didn't have to use my friend's a15 to log
on March 30, 2026
Posted by: Leeisthe1
[This review was collected as part of a promotion.] I frequently use the Galaxy AI it's one of the best features of my a17. I've recommended recommended the Samsung a17 to several different friends just because of the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and long battery l
on March 30, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I use this phone for work and also streaming and gaming. It is super fast and lightweight
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality! I use my phone for everything!
on March 30, 2026
Posted by: JCeelash
[This review was collected as part of a promotion.] I love my Galaxy Samsung. I use it to pay my bills to use it for streaming. Or use it for watching videos, I also use it for paying all bills that is necessary to pay to check my emails to fill out resumes, etc. Is a very important essential that I use on a daily basis. Occasionally informed with with the news! Setting schedules organize grocery list ect!
Value
5
Written by a customer while visiting Samsung US