Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,803 Reviews)
Rating breakdown 1,803 reviews
5 Stars
1,109
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This phone takes great pictures. Not only selfies.
on March 30, 2026
Posted by: BigPoppy27grands
[This review was collected as part of a promotion.] The AI on this phone is very helpful with all kind of situations. It also answers alot of tough questions and is very informidable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Solid Budget Pick!
on March 30, 2026
Posted by: Smokley26
[This review was collected as part of a promotion.] The Galaxy A15 5G is a no-nonsense, reliable smartphone that excels as an everyday device. Great screen, strong battery, decent cameras, and long software support make it one of the best values in the entry-level segment.
A few minor downsides: the single speaker is average (not very loud or bassy), bezels are a bit chunky by modern standards, and heavy multitasking or demanding games will show its budget roots. No IP rating for water/dust resistance either.
Perfect for students, first-time smartphone users, parents, or anyone who wants solid performance without the premium price tag. Highly recommended if you're on a budget! Would I buy it again? Absolutely for the right use case. (4/5)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great phone
on March 30, 2026
Posted by: Madtrucker
[This review was collected as part of a promotion.] Phone does everything I need it to do and is a very affordable option I drive a semi truck so I really need a good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
this is slow and glitchy
on March 30, 2026
Posted by: mateoram
[This review was collected as part of a promotion.] Just so slow and it doesn't really effect the time
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hey there mateoram,
Thank you for sharing your experience with the Galaxy A17 5G. Performance can vary based on usage and background activity; however, many users find that the device reliably supports everyday tasks with the right setup. To monitor your device's performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM.
You can also automatically optimize your phone or tablet for better performance. The Quick Optimization feature boosts your device by finding apps that drain too much battery. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize Now and select Done.
Please consult our online guide linked below for more detailed information on maintaining your device's optimal performance. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Performance can vary based on usage and background activity; however, many users find that the device reliably supports everyday tasks with the right setup. To monitor your device's performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM.
You can also automatically optimize your phone or tablet for better performance. The Quick Optimization feature boosts your device by finding apps that drain too much battery. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize Now and select Done.
Please consult our online guide linked below for more detailed information on maintaining your device's optimal performance. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Its awful
on March 30, 2026
Posted by: KMayer
[This review was collected as part of a promotion.] Its unbelievably awful. Its dyin and slow. I have to restart it everyday!
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hi KMayer,
Thank you for sharing your experience with the Galaxy A17 5G. Consistent performance is key, and many users value how the device efficiently handles daily tasks when optimized for their needs. Your feedback is important in helping us find ways to enhance the overall experience.
To monitor your device's performance, you can utilize the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster and improved performance.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To do this, go to **Settings**, swipe to and tap **Device Care**, then tap **Optimize now**, and finally tap **Done**.
For more information on maintaining your device's optimal performance, please refer to our online guide linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Consistent performance is key, and many users value how the device efficiently handles daily tasks when optimized for their needs. Your feedback is important in helping us find ways to enhance the overall experience.
To monitor your device's performance, you can utilize the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster and improved performance.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To do this, go to **Settings**, swipe to and tap **Device Care**, then tap **Optimize now**, and finally tap **Done**.
For more information on maintaining your device's optimal performance, please refer to our online guide linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent: serves basic purposes
on March 30, 2026
Posted by: EWardNY
[This review was collected as part of a promotion.] Purchased the Samsung Galaxy A17 while it was on promotion through Google Fi. I have had the phone roughly a month. Previous experience with Samsung Galaxy S21, so not too much of a difference personally. Setting the phone up was a breeze, overall functional product. Phone does display an error of the iOS being non responsive and asks to close or wait. A little frustrating when it occurs. Galaxy AI is good, use it a lot for my job when I come across things I need assistance with. Over performance is 4 of 5 stars. Would recommend phone to others.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on March 30, 2026
Posted by: Oneandonly
[This review was collected as part of a promotion.] I love my phone, I watch alot of shows and movies and it stores all my passwords. I love the AI feature it makes everything easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Onelove
[This review was collected as part of a promotion.] Switched from moto g to the Samsung an fell in love with it. Awesome memory great advance Samsung ai technology
Value
5
Written by a customer while visiting Samsung US