Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,802 Reviews)
Rating breakdown 1,802 reviews
5 Stars
1,108
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
There's no Galaxy AI But... I like the features
on March 27, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I like how the phone is very slim unlike the A15 and It get 6 years of OS updates and I would like to have Galaxy AI And Bixby please
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable good display
on March 27, 2026
Posted by: Wholethang
[This review was collected as part of a promotion.] Very Affordable good display fast processser all around very good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kinda slow
on March 27, 2026
Posted by: Jenkins
[This review was collected as part of a promotion.] Honestly I went from the a36 to a17 and the speed or lack thereof is my biggest concern about the phone. I so wish I would've gotten something better or could afford it. The display is nice and it's a decent phone for the price. The galaxy ai comes in handy!
Value
3
Response from Samsung USBy R&R, March 30, 2026
Hello Jenkins,
Thank you for your feedback! We’re happy to hear that you’re enjoying the display and the useful Galaxy AI features. The A17 is built for everyday use, and its performance can vary depending on how many tasks are running at once. Are you experiencing any glitches or slowdowns with your device?
To improve its performance, consider freeing up memory. Go to Settings, swipe to Device Care, tap Memory, then select Clean Now to stop background apps and free up memory. If you want to keep certain apps running in the background, you can add them to the Excluded Apps list to prevent them from closing when using this feature.
A more effective way to clear your phone's memory is to restart it occasionally. To restart your phone, swipe down from the top of the screen with two fingers to open the Quick Settings panel, tap the Power icon, then choose Restart and confirm by tapping Restart again. If prompted, you might need to enter your PIN or password after the reboot.
For more tips on improving your device's memory and speeding up your processor, please check out the link provided below. Your insights are invaluable in highlighting the importance of speed and responsiveness for an optimal experience. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback! We’re happy to hear that you’re enjoying the display and the useful Galaxy AI features. The A17 is built for everyday use, and its performance can vary depending on how many tasks are running at once. Are you experiencing any glitches or slowdowns with your device?
To improve its performance, consider freeing up memory. Go to Settings, swipe to Device Care, tap Memory, then select Clean Now to stop background apps and free up memory. If you want to keep certain apps running in the background, you can add them to the Excluded Apps list to prevent them from closing when using this feature.
A more effective way to clear your phone's memory is to restart it occasionally. To restart your phone, swipe down from the top of the screen with two fingers to open the Quick Settings panel, tap the Power icon, then choose Restart and confirm by tapping Restart again. If prompted, you might need to enter your PIN or password after the reboot.
For more tips on improving your device's memory and speeding up your processor, please check out the link provided below. Your insights are invaluable in highlighting the importance of speed and responsiveness for an optimal experience. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product can be good for to give to your child
on March 27, 2026
Posted by: 1Samsungfan
[This review was collected as part of a promotion.] It has really good parental control that helps you se what your children is doing and helps you protect them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung they have always came through for me.
on March 28, 2026
Posted by: Lovesamsung1989
[This review was collected as part of a promotion.] That best part of my Samsung phone is the ai features it has it seems to impress me and I use my phone on a day to day basis and still looks good without even a case on it would love to own another one but I just can't afford it right now I also use my phone for business purposes also love it Samsung has always been good to me..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 28, 2026
Posted by: Netzelmom420
[This review was collected as part of a promotion.] It works like it should and holds a charge for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy is My World
on March 28, 2026
Posted by: SamsungSam
[This review was collected as part of a promotion.] Im be happily lost in space as long as my Galaxy can find me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
1st time A series user (former S series owner)
on March 28, 2026
Posted by: SleepyMomma
[This review was collected as part of a promotion.] This is the 1st time I and my Adult son have used an A series galaxy device. The last phones we had were Galaxy S22's.
I find the phone to be capable for phone calls and streaming. However, if you are trying to do multiple things at once, the phone can be very slow.
I find the phone to be capable for phone calls and streaming. However, if you are trying to do multiple things at once, the phone can be very slow.
My son and I have also both noticed that using the phone to do several things at once can cause it to have program crashes (messaging or even the operating system) causing you to have to restart those programs.
The pictures are great. They have great detail, but they may be slow to capture, which may not be the greatest for people with small children or pets (since they do not sit still for very long).
The phone would be great for a much younger or older crowd whom do not use it to do nearly as many things as much. I however, am looking to upgrade already to a galaxy S series phone once again.
Value
3
Response from Samsung USBy R&R, March 30, 2026
Good day SleepyMomma,
Thank you for sharing your detailed experience with the Galaxy A17 5G. It's great to hear that the camera quality and everyday functionality are impressive. The A17 5G is designed to handle essential tasks and entertainment while offering features that enhance daily use for a wide range of users. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience with the Galaxy A17 5G. It's great to hear that the camera quality and everyday functionality are impressive. The A17 5G is designed to handle essential tasks and entertainment while offering features that enhance daily use for a wide range of users. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US