Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,770 Reviews)
Rating breakdown 1,770 reviews
5 Stars
1,091
4 Stars
392
3 Stars
144
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This Galaxy is the best one I have used yet...
on March 13, 2026
Posted by: Dannie7686
[This review was collected as part of a promotion.] It does everything... it is fast... streams smoothly... able to hold a lot of storage... it doesn't glitch or be slow...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The phone does take great pics
on March 13, 2026
Posted by: Joeyyy
[This review was collected as part of a promotion.] I dont like it my adp crashes non stop now I can't even use it and I mainly use my phone for work and that's a major impact on my income I will never get another Samsung because of this issue
Value
1
Response from Samsung USBy R&R, March 14, 2026
Hey Joeyyy,
Thank you for taking the time to provide your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities such as browsing, messaging, and streaming. Performance may vary depending on how you use the device. To enhance overall performance, consider reviewing the applications running on your device and optimizing its settings.
If you are experiencing issues with certain apps crashing, please ensure that both the app and your device's software are up to date. If a software update is pending, it might result in slower app performance and crashes, as the apps may no longer be compatible.
For more information and troubleshooting steps, please refer to the links provided below. We appreciate your support and thank you for choosing Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy A17 5G is designed to deliver reliable performance for everyday activities such as browsing, messaging, and streaming. Performance may vary depending on how you use the device. To enhance overall performance, consider reviewing the applications running on your device and optimizing its settings.
If you are experiencing issues with certain apps crashing, please ensure that both the app and your device's software are up to date. If a software update is pending, it might result in slower app performance and crashes, as the apps may no longer be compatible.
For more information and troubleshooting steps, please refer to the links provided below. We appreciate your support and thank you for choosing Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product!!!
on March 13, 2026
Posted by: CesioRamber84
[This review was collected as part of a promotion.] I have 2 years with this phone and it works perfectly. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best of the A series so far!
on March 13, 2026
Posted by: ElleMartin
[This review was collected as part of a promotion.] The new Samsung Galaxy A17 5g is a great phone which comes with twice the device storage than the A15 5g and has great features including Galaxy AI and awesome quality cameras. Definitely would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and surprises me daily Galaxy A17
on March 13, 2026
Posted by: DruzGalaxy
[This review was collected as part of a promotion.] My Galaxy A17 5G is the best phone thus far I have had it serve as my mini computer does everything for me daily! It's my life line to ALL my communication and business needs as well as entertainment! Never let's me down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review A17 Samsung
on March 13, 2026
Posted by: Ladyloe44
[This review was collected as part of a promotion.] I LOVE THIS DEVICE! IT RUNS SMOOTHER THAN THE LAST ONE. THE INTERNET ON THE LAST TOOK LONGER TO LOAD. THE SPEAKER IS NOT BLOCKED OR MADE OFF A FEW CENTIMETERS. BETTER PROCESSOR AND SCREEN FOR GAMING ALL AROUND! THE ONLY CON IS THE MEMORY FOR PICTURES, AND THE MICROPHONE FOR MESSAGING LAGS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review A17 Samsung
on March 13, 2026
Posted by: Ladyloe44
[This review was collected as part of a promotion.] I LOVE THIS DEVICE! IT RUNS SMOOTHER THAN THE LAST ONE. THE INTERNET ON THE LAST TOOK LONGER TO LOAD. THE SPEAKER IS NOT BLOCKED OR MADE OFF A FEW CENTIMETERS. BETTER PROCESSOR AND SCREEN FOR GAMING ALL AROUND! THE ONLY CON IS THE MEMORY FOR PICTURES, AND THE MICROPHONE FOR MESSAGING LAGS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: MzMeme
[This review was collected as part of a promotion.] My daughter loves her Galaxy AI phone. She uses it mainly for streaming and texting.
Value
5
Written by a customer while visiting Samsung US