Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
I'm over the moon.
on July 3, 2026
Posted by: Love2be
[This review was collected as part of a promotion.] I'm in love with this phone , it's got great features. Like for instance, the Galaxy A1 makes my life easier. What a great help this is. The sound and clarity makes things like regular pictures look professional. Watching shows and playing games, so, so much more fun.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hey there Love2be,
The Galaxy A17 5G is equipped with helpful AI features, clear sound, and a vibrant display that enhances the enjoyment of photos, shows, and games. It's fantastic to hear how much you love the phone and how its features make everyday tasks easier. We appreciate you sharing how the camera quality, clarity, entertainment options, and overall experience have stood out in such a positive way. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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The Galaxy A17 5G is equipped with helpful AI features, clear sound, and a vibrant display that enhances the enjoyment of photos, shows, and games. It's fantastic to hear how much you love the phone and how its features make everyday tasks easier. We appreciate you sharing how the camera quality, clarity, entertainment options, and overall experience have stood out in such a positive way. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It's great. Little laggy at times.
on July 3, 2026
Posted by: Jimjim2367
[This review was collected as part of a promotion.] I really enjoy the AI and being able to take a picture and get info about it.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hello Jimjim2367,
Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you are enjoying the useful AI tools, reliable camera performance, and overall functionality designed for learning, exploring, and staying connected.
It's great that you find the AI feature helpful for extracting information from pictures. We also appreciate your feedback regarding the occasional slowing down of the phone. Smooth performance is essential for a positive daily experience.
If you notice your phone becoming sluggish, it might be a good idea to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device Care, then tap Optimize Now and select Done.
For more information, please check out the online article linked below. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you are enjoying the useful AI tools, reliable camera performance, and overall functionality designed for learning, exploring, and staying connected.
It's great that you find the AI feature helpful for extracting information from pictures. We also appreciate your feedback regarding the occasional slowing down of the phone. Smooth performance is essential for a positive daily experience.
If you notice your phone becoming sluggish, it might be a good idea to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device Care, then tap Optimize Now and select Done.
For more information, please check out the online article linked below. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Budget fast
on July 2, 2026
Posted by: Heythereh
[This review was collected as part of a promotion.] This phone is very fast and if you don't want to spend a lot but still want a new and fast phone get this phone the Galaxy Ai is very good I love it and recommend it.
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hello there Heythereh,
Thank you for sharing your experience with the Galaxy A17 5G. Its fast performance, helpful AI tools, and seamless everyday usability make it a great choice for staying connected and productive. We are pleased to hear it has provided the speed and features you were looking for. Thank you for recommending Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. Its fast performance, helpful AI tools, and seamless everyday usability make it a great choice for staying connected and productive. We are pleased to hear it has provided the speed and features you were looking for. Thank you for recommending Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I wouldn't own anything else.
on July 2, 2026
Posted by: 1937apr
[This review was collected as part of a promotion.] I've owned galaxy products for the past several years. Great phones . Great products. I highly recommend them. Haven't used the AI feature much but looking forward to it.
Value
5
Response from Samsung USBy R&R, July 24, 2026
Hello 1937apr,
Thank you for reaching out. The Galaxy A17 5G offers dependable performance, a spacious display, and smooth connectivity for everyday use. It is wonderful to hear that Galaxy phones have earned your trust over the years, and there are plenty of helpful AI features waiting for you to explore. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out. The Galaxy A17 5G offers dependable performance, a spacious display, and smooth connectivity for everyday use. It is wonderful to hear that Galaxy phones have earned your trust over the years, and there are plenty of helpful AI features waiting for you to explore. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
Experience on my Galaxy a17
on July 2, 2026
Posted by: RolenandJesus
[This review was collected as part of a promotion.] Thank you for the opportunity to speak on my a17 experience it has been a nightmare sluggish system runs real slow and sometimes runs on its own if that makes sense I have always been a Samsung customer I've had the S Series all the way to the a series and the 17 happens to be the worst one yet sorry to be negative but I'm speaking the truth on my experience can't wait for the s 27 to come out I'll be the first in line
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hi RolenandJesus,
The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
5 star device
on July 1, 2026
Posted by: Sonr1994
[This review was collected as part of a promotion.] Love this phone!!! It does everything i need and then some for a great price. The Galaxy AI is seriously top tier bruh
Value
5
Response from Samsung USBy R&R, July 2, 2026
Hey there Sonr1994,
The Galaxy A17 combines AI technology, a large immersive display, and reliable 5G connectivity for everyday use. It’s fantastic to hear that the phone is meeting all your needs and more. Your enthusiasm for the AI features highlights how helpful those smart functions can be in your daily life. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 combines AI technology, a large immersive display, and reliable 5G connectivity for everyday use. It’s fantastic to hear that the phone is meeting all your needs and more. Your enthusiasm for the AI features highlights how helpful those smart functions can be in your daily life. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has been amazing
on July 1, 2026
Posted by: Shopaholicbabyforever
[This review was collected as part of a promotion.] Galaxy AI has been great especially for an older version of the Samsung galaxy. I haven't had any problems and would consider it to anyone that enjoys androids.
Value
5
Response from Samsung USBy R&R, July 2, 2026
Hello Shopaholicbabyforever,
The Galaxy A17 5G is equipped with AI tools, a large display perfect for streaming and browsing, and 5G connectivity for daily use. It's fantastic to hear that the AI features have been a standout aspect and that the phone is performing well for you. Your recommendation is highly valued by the Galaxy community. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is equipped with AI tools, a large display perfect for streaming and browsing, and 5G connectivity for daily use. It's fantastic to hear that the AI features have been a standout aspect and that the phone is performing well for you. Your recommendation is highly valued by the Galaxy community. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung phone
on July 1, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] I love my
Samsung but it's very slippery and I drop it alot
Samsung but it's very slippery and I drop it alot
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hey Shorty,
Thank you for updating us on your experience with the Galaxy A17 5G. The Galaxy A17 5G features a sleek design, reliable performance, and a bright display, making everyday use enjoyable and easy. We’re glad to hear that you love your Samsung phone. We also appreciate your feedback about the phone feeling slippery and being prone to drops, as grip and handling can significantly impact your confidence when using the device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy A17 5G. The Galaxy A17 5G features a sleek design, reliable performance, and a bright display, making everyday use enjoyable and easy. We’re glad to hear that you love your Samsung phone. We also appreciate your feedback about the phone feeling slippery and being prone to drops, as grip and handling can significantly impact your confidence when using the device. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US