Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
551
4 Stars
202
3 Stars
69
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
Its awful
on March 30, 2026
Posted by: KMayer
[This review was collected as part of a promotion.] Its unbelievably awful. Its dyin and slow. I have to restart it everyday!
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hi KMayer,
Thank you for sharing your experience with the Galaxy A17 5G. Consistent performance is key, and many users value how the device efficiently handles daily tasks when optimized for their needs. Your feedback is important in helping us find ways to enhance the overall experience.
To monitor your device's performance, you can utilize the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster and improved performance.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To do this, go to **Settings**, swipe to and tap **Device Care**, then tap **Optimize now**, and finally tap **Done**.
For more information on maintaining your device's optimal performance, please refer to our online guide linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. Consistent performance is key, and many users value how the device efficiently handles daily tasks when optimized for their needs. Your feedback is important in helping us find ways to enhance the overall experience.
To monitor your device's performance, you can utilize the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster and improved performance.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and easy.
To do this, go to **Settings**, swipe to and tap **Device Care**, then tap **Optimize now**, and finally tap **Done**.
For more information on maintaining your device's optimal performance, please refer to our online guide linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent: serves basic purposes
on March 30, 2026
Posted by: EWardNY
[This review was collected as part of a promotion.] Purchased the Samsung Galaxy A17 while it was on promotion through Google Fi. I have had the phone roughly a month. Previous experience with Samsung Galaxy S21, so not too much of a difference personally. Setting the phone up was a breeze, overall functional product. Phone does display an error of the iOS being non responsive and asks to close or wait. A little frustrating when it occurs. Galaxy AI is good, use it a lot for my job when I come across things I need assistance with. Over performance is 4 of 5 stars. Would recommend phone to others.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on March 30, 2026
Posted by: Oneandonly
[This review was collected as part of a promotion.] I love my phone, I watch alot of shows and movies and it stores all my passwords. I love the AI feature it makes everything easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Onelove
[This review was collected as part of a promotion.] Switched from moto g to the Samsung an fell in love with it. Awesome memory great advance Samsung ai technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone because it's just for me
on March 30, 2026
Posted by: Love2sing
[This review was collected as part of a promotion.] I like the games and all the new features that I'm still learning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G review
on March 30, 2026
Posted by: Birdmandudeguy
[This review was collected as part of a promotion.] I love my Samsung Galaxy A17 5G device. It processes everything very quickly. Any application or internet service i choose to use, it delivers very fast. Also Galaxy AI has been amazing. I have so much storage in this phone. Which is also wonderful. I would recommend anyone to purchase a Samsung Galaxy A17 5G as their personal device. I know in the future I will be a loyal customer to Samsung galaxy. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely satisfied with this phone.
on March 30, 2026
Posted by: GregOU812
[This review was collected as part of a promotion.] I use all functions available including AI to create fun videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen freezes occasionally
on March 30, 2026
Posted by: Nene518
[This review was collected as part of a promotion.] The phone is ok, but it has froze a few times and needed to be restarted.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Hello Nene518,
Thank you for your feedback on the Galaxy A17 5G. We're happy to hear that the phone generally meets your needs. Occasional slowdowns can happen depending on usage, but many users enjoy a smooth experience with regular updates and maintenance.
By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings and tap on Device care. Then, select Performance profile and choose Light.
For optimal performance from your device, please refer to the article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A17 5G. We're happy to hear that the phone generally meets your needs. Occasional slowdowns can happen depending on usage, but many users enjoy a smooth experience with regular updates and maintenance.
By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings and tap on Device care. Then, select Performance profile and choose Light.
For optimal performance from your device, please refer to the article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US