Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
As always samsung has quality products.
on September 28, 2026
Posted by: Matthew205
[This review was collected as part of a promotion.] I chose the samsung a17 5g because after using them other guys, I only want samsung. Nobody puts out better products then samsung does. I will never buy any other brands as long as I live. I use my phone for everything, from games and scrolling to paying bills and doing legal stuff. Them other brands can't handle just everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 28, 2026
Posted by: Alpha1
[This review was collected as part of a promotion.] Good phone for the price. No complaints I choose samsung always for my phones and televisions .always worth the money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This device is slow
on September 28, 2026
Posted by: 07papa14
[This review was collected as part of a promotion.] When listening to music all other functions are very slow to process the A14 I had before was better but limited storage. Not real happy with the A17 but it's a lot of trouble changing. This phone has the storage but slow on processing
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hey there 07papa14,
The Galaxy A17 5G combines generous storage, a spacious display, and 5G connectivity for everyday entertainment and communication. We hear your feedback about slower processing while listening to music and using other functions at the same time. We appreciate you sharing how the performance compares with your previous Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A17 5G combines generous storage, a spacious display, and 5G connectivity for everyday entertainment and communication. We hear your feedback about slower processing while listening to music and using other functions at the same time. We appreciate you sharing how the performance compares with your previous Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This device is slow
on September 28, 2026
Posted by: 07papa14
[This review was collected as part of a promotion.] When listening to music all other functions are very slow to process the A14 I had before was better but limited storage. Not real happy with the A17 but it's a lot of trouble changing. This phone has the storage but slow on processing
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hola 07papa14,
Thank you for sharing your thoughts on why you chose the Galaxy A17 5G. The Galaxy A17 5G offers ample storage, a large display, and 5G connectivity for your daily entertainment and communication needs. We acknowledge your feedback regarding the slower processing speed when listening to music and using other functions simultaneously. We appreciate your comparison of its performance with your previous Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on why you chose the Galaxy A17 5G. The Galaxy A17 5G offers ample storage, a large display, and 5G connectivity for your daily entertainment and communication needs. We acknowledge your feedback regarding the slower processing speed when listening to music and using other functions simultaneously. We appreciate your comparison of its performance with your previous Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on September 28, 2026
Posted by: Dantheman
[This review was collected as part of a promotion.] "I chose" I love the pop up widow allows me to multi task so much better along with the split window makes my job so much easier.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 28, 2026
Posted by: Ashnatx
[This review was collected as part of a promotion.] I use my phone for everything! I love it! I chose this one for the price anfeatures!
cool features!
cool features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This device runs slow
on September 28, 2026
Posted by: Brookie
[This review was collected as part of a promotion.] My Samsung device which is the Galaxy A15 Phone , it is a decent phone, however. It does run super slowly and the Battery does not stay charged very long. My pgone does die very very quickly.
Value
2
Response from Samsung USBy R&R, October 1, 2026
Hello Brookie,
The Galaxy A17 5G features a large display, practical everyday functionality, and convenient connectivity to keep you connected throughout the day. While we're pleased to hear that you find some aspects of the phone satisfactory, we also acknowledge your concerns about its slower performance and battery life. Frequent recharges can disrupt daily use, and your feedback is invaluable in helping Samsung improve the overall experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, practical everyday functionality, and convenient connectivity to keep you connected throughout the day. While we're pleased to hear that you find some aspects of the phone satisfactory, we also acknowledge your concerns about its slower performance and battery life. Frequent recharges can disrupt daily use, and your feedback is invaluable in helping Samsung improve the overall experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17
on September 28, 2026
Posted by: Jerseyboi
[This review was collected as part of a promotion.] Im happy to say that my device is the best I've had yet of the Samsung family even though id love a new upgrade I really enjoy this phone alot
Value
5
Written by a customer while visiting Samsung US