Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,801 Reviews)
Rating breakdown 1,801 reviews
5 Stars
1,107
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I love my gAlaxy
on March 24, 2026
Posted by: Shannalola1989
[This review was collected as part of a promotion.] GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!!GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Issues with phone
on March 24, 2026
Posted by: Harleyb
[This review was collected as part of a promotion.] This phone is messed up and barely working it does what it wants
Value
1
Response from Samsung USBy R&R, March 25, 2026
Howdy Harleyb,
Thank you for sharing your experience with your Galaxy A17 5G. We understand that it can be frustrating when your device isn’t performing as expected. The Galaxy A17 5G is designed with essential features for reliable connectivity and durability.
If you find that your phone is not responding as you intended, it might be time for a quick refresh. To help maintain your device's performance, use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance.
The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps.
Optimizing your phone is easy and can be done in just a few steps:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Optimize now** and then select **Done**.
For more information on keeping your device running smoothly, please refer to the online article linked below. We hope this information is helpful. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. We understand that it can be frustrating when your device isn’t performing as expected. The Galaxy A17 5G is designed with essential features for reliable connectivity and durability.
If you find that your phone is not responding as you intended, it might be time for a quick refresh. To help maintain your device's performance, use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance.
The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps.
Optimizing your phone is easy and can be done in just a few steps:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Optimize now** and then select **Done**.
For more information on keeping your device running smoothly, please refer to the online article linked below. We hope this information is helpful. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has had nothing but problems
on March 24, 2026
Posted by: Sammie
[This review was collected as part of a promotion.] I have the Galaxy A17 this has been the worst phone it keeps having a system error and won't let me do but limited things I cant get anything work wise done
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hi there Sammie,
Thank you for sharing your experience with your Galaxy A17 5G. We understand you're seeing error messages on your phone, and we might need to gather more details about your issue.
You can contact our Samsung Support Team for help, or submit the error directly through the Samsung Members app at the time it happens. The app provides troubleshooting options and methods, and you can also track your issue if it needs to be escalated.
For more information about the Samsung Members app, please refer to the link below. Thank you for your feedback and for choosing Samsung.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. We understand you're seeing error messages on your phone, and we might need to gather more details about your issue.
You can contact our Samsung Support Team for help, or submit the error directly through the Samsung Members app at the time it happens. The app provides troubleshooting options and methods, and you can also track your issue if it needs to be escalated.
For more information about the Samsung Members app, please refer to the link below. Thank you for your feedback and for choosing Samsung.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything bout my phone e
on March 24, 2026
Posted by: Cinsity
[This review was collected as part of a promotion.] I just love everything the phone and photos just the rewards and perks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product , good quality.
on March 24, 2026
Posted by: Love2havesamsung
[This review was collected as part of a promotion.] My Samsung galaxy AI it's a nice quality, good for streaming, good camera, sturdy, affordable, brings good internal storage.
I love the quality, I would recommend Samsung to family and friends 🧡
I love the quality, I would recommend Samsung to family and friends 🧡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a17 review
on March 25, 2026
Posted by: Mandie
[This review was collected as part of a promotion.] I'm not too keen with the AI,due to it being misused by an ex that used it against me and my devices ,phones and compatible smart electronics that were used in our home to manipulate and hurt me mentally ! If it couldn't be used to harm I suppose it'd be ok ! This phones affordable ,and is loaded with features just like the S26 !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great durability. Great Price. Great Quality
on March 25, 2026
Posted by: Ryantaz69
[This review was collected as part of a promotion.] "Galaxy AI" is the best, easy to use technology...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5g
on March 25, 2026
Posted by: Babygirl91
[This review was collected as part of a promotion.] I love this phone, it performs and runs flawlessly. I get all the galaxy perks without breaking the bank. Its easy to use and battery lasts through the day which I need since Im always on the go. Galaxy AI is another awesome feature, if i need inspiration, directions, or my hands are tied its only a few words away!
Value
4
Written by a customer while visiting Samsung US