Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(3,738 Reviews)
Open Ratings Snapshot
Rating breakdown 3,738 reviews
5 Stars
2,188
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4 out of 5
4
This thing's got so many options. I don't even kno
on March 22, 2026
Posted by: Blastbomb11
[This review was collected as part of a promotion.] I haven't really used Gemini yet. I intend to so I'm not really all that sure how good he is, but I'll figure it out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 22, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] This device and it's "galaxy AI" is great.
Clear pictures and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could run faster
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] It seems t I get ba c ked up to easily not very fast computer wise
Value
3 out of 5
3
Response from Samsung USBy R&R, March 23, 2026
Hey Sunshine,
Thank you for sharing your thoughts on the Galaxy A17 5G. The A17 5G is designed for everyday use, including messaging, streaming, and multitasking throughout the day. To help your device run more smoothly, consider adjusting background apps and using optimization tools.
If your device is acting glitchy or slow, try clearing its memory to improve performance. To do this, go to Settings, swipe to Device care, and tap on it. Then tap on Memory and select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can tap on Excluded apps and add your preferred apps to that list, preventing them from being closed.
Another effective way to boost your phone's memory is to occasionally restart it. You can reboot the phone anytime by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Choose Restart and tap Restart again. If necessary, you'll be prompted to enter your PIN or password after the reboot is finished.
For more details on maintaining your device's smooth operation, please see the online article linked below. If you need more help, don't hesitate to contact our Samsung Support Team. We're here to assist you. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on March 22, 2026
Posted by: ChildofGod
[This review was collected as part of a promotion.] The phone is so easy to use it is fast galaxy ai real helpful better than chat gbt and I just love the product and very affordable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the notes
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I love the s pen features that comes with the note series of phones. These other phones doesn't compare even close to those phones
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has been a great device had it for 2 years
on March 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this phone dependable. Samsung is great.Its been 2 years phone is durable and lasting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 22, 2026
Posted by: Justincredible
[This review was collected as part of a promotion.] I love Samsung devices they were made well.hhhjhhbbn
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Galaxy A17 is Awesome
on March 22, 2026
Posted by: BigPenPen
[This review was collected as part of a promotion.] This A17 so far is the best of the A series galaxy phones. The features for AI, day to day functionality as well as gaming and also video streaming really excel above and beyond my expectations for this phone given the competitions products .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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