Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
More Than a Device—A Quiet Upgrade to My Day
on June 11, 2026
Posted by: ThoughtfulTech
[This review was collected as part of a promotion.] I didn't realize how much mental energy I was spending on small tech frustrations until I stopped having them. This device doesn't constantly ask for my attention—it simply does what I need it to do, when I need it. From managing work responsibilities to staying connected with family and capturing everyday moments, it feels less like a gadget and more like a reliable part of my routine.
Galaxy AI has been surprisingly useful, not because it's flashy, but because it saves time in subtle ways. The performance is smooth, the battery keeps up with long days, and the overall experience feels thoughtfully designed. What stands out most is that I spend less time dealing with technology and more time focusing on what actually matters.
In a world full of distractions, that's a feature worth appreciating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone
on June 11, 2026
Posted by: Sparkygamer
[This review was collected as part of a promotion.] Great AI features and amazing quality for streaming gaming and just scrolling in general.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hiya Sparkygamer,
Thank you for taking the time to share your experience with us. The Galaxy A17 5G offers impressive Galaxy AI features and delivers a great experience for streaming, gaming, and everyday browsing. It is wonderful to hear that the device has delivered the quality and performance you were looking for. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share your experience with us. The Galaxy A17 5G offers impressive Galaxy AI features and delivers a great experience for streaming, gaming, and everyday browsing. It is wonderful to hear that the device has delivered the quality and performance you were looking for. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable Great battery good amount of storage
on June 11, 2026
Posted by: Trip2026
[This review was collected as part of a promotion.] Its very dependable the battery stays strong touch works great finger print scanner works great plenty of storage easy to use calling and texting are as should be as well as sound games play well as well as graphics look as should look I have no issues using this phone and for the price its really a great option. I like it has NFC haven't found any apps i cant use everything is well placed doesn't lag when using it. Pictures look very good on screen and the camera is great quality. All n all I haven't found anything I dont like about it. GREAT DEVICE...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on June 11, 2026
Posted by: JLOPEZ
[This review was collected as part of a promotion.] I reañly love my device is very fast and works realy good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
"Galaxy AI" fingerprint on the side of the phone
on June 11, 2026
Posted by: Jrockj1955
[This review was collected as part of a promotion.] Galaxy AI is ok but the phone is slow and the finger print on the side of the phone doesnt work as good as it was an idea. Over all I give it 3 stars.
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hey Jrockj1955,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your insights about the AI features that enhance the user experience. It's great to hear that you've been exploring these tools. I understand your desire for faster performance and a fingerprint sensor that consistently responds throughout the day. Thank you for taking the time to provide your feedback on the Galaxy A17 5G, and for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your insights about the AI features that enhance the user experience. It's great to hear that you've been exploring these tools. I understand your desire for faster performance and a fingerprint sensor that consistently responds throughout the day. Thank you for taking the time to provide your feedback on the Galaxy A17 5G, and for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone but the ui closes you out of app
on June 11, 2026
Posted by: Lettuce
[This review was collected as part of a promotion.] It's a good phone but the ui closes you out of the app and it does over it a lil to fast and battery doesn't stay charged but when it's low charge it last pretty good.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hello Lettuce,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on June 11, 2026
Posted by: Dids406
[This review was collected as part of a promotion.] Love it works great love it fast easy to use I love this this phone we
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really liked it until it slowed down
on June 10, 2026
Posted by: Apple2expensive4me
[This review was collected as part of a promotion.] Galaxy AI was pretty cool and the photos and videos were coming out magnificent...until I downloaded too much. It slowed down alot and eventually I couldn't send videos that were more than a minute long without the sound being off and video lagging.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
Value
4
Written by a customer while visiting Samsung US