Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Its a great phone alot lf storage
on June 11, 2026
Posted by: KingJuan
[This review was collected as part of a promotion.] The galaxy A1 has amazing storage i have like over 30 games fully downloaded on my phone and it hasn't lagged or been slow.... sometimes the network will act up but hey its has all type of things to do on it... I kinda don't want a new phone after this one.
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hello KingJuan,
It is fantastic to hear that your Galaxy A17 is keeping up with your gaming library and handling so many apps without slowing down. The generous storage and dependable performance can make a big difference for users who rely on their phone for both entertainment and everyday tasks. Thank you for sharing your positive experience. Thank you for choosing Samsung.
-Ty
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It is fantastic to hear that your Galaxy A17 is keeping up with your gaming library and handling so many apps without slowing down. The generous storage and dependable performance can make a big difference for users who rely on their phone for both entertainment and everyday tasks. Thank you for sharing your positive experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has easy to use features
on June 11, 2026
Posted by: NaeNae
[This review was collected as part of a promotion.] I'll never go for a I phone galaxy has treated me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device great features
on June 11, 2026
Posted by: Manny50
[This review was collected as part of a promotion.] This phone i cool it have a nice size screen it loads fast battery last long even while playing games..it never buffer or freezes i can use my internet on my smart TV all day long what great phone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget option
on June 11, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] Perfect for a budget phone, requires very little to understand and use generally. Good reliable option for simplicity. Galaxy AI compatible apps can be downloaded and used if wanted!
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hey Drewski,
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It’s great to hear that you found the phone easy to use while still having access to Smart AI features when needed. The Galaxy A17 5G is an excellent choice for anyone seeking a straightforward and reliable smartphone experience. We appreciate your positive feedback on the device. Thank you for choosing Samsung!
-Ty
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Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It’s great to hear that you found the phone easy to use while still having access to Smart AI features when needed. The Galaxy A17 5G is an excellent choice for anyone seeking a straightforward and reliable smartphone experience. We appreciate your positive feedback on the device. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Its a good phone for needing a cheaper Samsung.
on June 11, 2026
Posted by: AmberM
[This review was collected as part of a promotion.] I like the features including the AI assistant help. Does wonders. For those needing a cheaper Samsung this phone is perfect especially as a first time phone for teens. Doesnt quite compare to the Samsung s galaxies. Yet, good phone over all.
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hey AmberM,
Thank you for sharing your thoughts. The Galaxy A17 5G provides a great balance of useful features, smart AI tools, and everyday reliability. It's fantastic to hear that the AI assistant has been very helpful and that you consider it a strong option for first-time smartphone users. We appreciate your experience and thoughtful feedback. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your thoughts. The Galaxy A17 5G provides a great balance of useful features, smart AI tools, and everyday reliability. It's fantastic to hear that the AI assistant has been very helpful and that you consider it a strong option for first-time smartphone users. We appreciate your experience and thoughtful feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
It has cool features
on June 11, 2026
Posted by: Psimpalot1
[This review was collected as part of a promotion.] It's a good phone but could use more memory space.
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hello there Psimpalot1,
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. This device is equipped with useful features and provides a reliable everyday experience. I understand the need for additional storage space, especially as photos, videos, and apps accumulate over time. I appreciate you sharing your feedback and experience with the device. Thank you for choosing Samsung as your go-to brand.
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. This device is equipped with useful features and provides a reliable everyday experience. I understand the need for additional storage space, especially as photos, videos, and apps accumulate over time. I appreciate you sharing your feedback and experience with the device. Thank you for choosing Samsung as your go-to brand.
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great experience
on June 11, 2026
Posted by: BeeBilly
[This review was collected as part of a promotion.] I use my galaxy device to run my own business. I love how I can set routines. I can even have galaxy ai help remind me of simple tasks.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Howdy BeeBilly,
Thank you for reaching out and sharing your wonderful update. It’s great to hear that the Galaxy A17 5G is helping you stay organized as you run your business. Features like routines and AI capabilities make managing everyday tasks much more convenient. We appreciate you sharing how the device fits into your daily life. Thank you for choosing Samsung and making it a part of your daily routine!
-Ty
Samsung Support
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Thank you for reaching out and sharing your wonderful update. It’s great to hear that the Galaxy A17 5G is helping you stay organized as you run your business. Features like routines and AI capabilities make managing everyday tasks much more convenient. We appreciate you sharing how the device fits into your daily life. Thank you for choosing Samsung and making it a part of your daily routine!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
I Love Samsung
on June 11, 2026
Posted by: XASeventeen
[This review was collected as part of a promotion.] I've been using Samsung for at least 10 years and I love it. The new Galaxy AI feature is definitely an adjustment! But it is WAYYYY cool and super helpful!
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hiya XASeventeen,
Celebrating ten years with Samsung has been an incredible journey. It's fantastic to hear that the AI features have made such a positive impression. While new technology can take some time to get accustomed to, it seems like you are realizing just how useful and capable it can be. Thank you for sharing your long-standing support and experience, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Celebrating ten years with Samsung has been an incredible journey. It's fantastic to hear that the AI features have made such a positive impression. While new technology can take some time to get accustomed to, it seems like you are realizing just how useful and capable it can be. Thank you for sharing your long-standing support and experience, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US