Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Revie of A17
on August 17, 2026
Posted by: Trblmkr13
[This review was collected as part of a promotion.] I chose to review the A17 and honestly I think the A16 is better.
Value
3
Response from Samsung USBy R&R, August 24, 2026
Hello there Trblmkr13,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you choosing this model. With its vibrant display, versatile camera features, and reliable everyday connectivity, the Galaxy A17 5G provides a familiar and enjoyable Galaxy experience. We also value your comparison with the A16 and your feedback on which model better suits your preferences. Thank you for being a part of the Samsung Galaxy family!
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you choosing this model. With its vibrant display, versatile camera features, and reliable everyday connectivity, the Galaxy A17 5G provides a familiar and enjoyable Galaxy experience. We also value your comparison with the A16 and your feedback on which model better suits your preferences. Thank you for being a part of the Samsung Galaxy family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I've been extremely happy with my A serious phone!
on August 17, 2026
Posted by: ChuckM13
[This review was collected as part of a promotion.] I'd be lost without my Samsung A17 5g, literally. I use it for navigation everywhere I go. I stream movies on it daily. I play games, use Ai and search the internet. I do everything my people do on more expensive phones and more. I chose Samsung because of their great support and reliability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phon
on August 17, 2026
Posted by: Dotte9
[This review was collected as part of a promotion.] Great android good features and better quality. I chose galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is a no-go!
on August 17, 2026
Posted by: PeacefulSerenity
[This review was collected as part of a promotion.] I use my Samsung device for just about anything. From scrolling through my Facebook and tik-tok to watching movies on my YouTube app. So a slow lagging phone isn't something I'm looking for. But a huge pro of this phone is just how much space it has and how much storage it can hold. You can download numerous apps but doesn't mean the phone won't start acting up. I'm honestly pretty unhappy I chose this particular Samsung device. It doesn't give/do the Samsung brand justice in my opinion.
Value
2
Response from Samsung USBy R&R, August 21, 2026
Namaste PeacefulSerenity,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G provides ample storage, a vibrant display, and versatile features ideal for streaming, social media, and everyday use. We understand that lagging performance can hinder your enjoyment of these features, especially since you depend on your phone throughout the day. Your feedback is important as Samsung works to enhance the Galaxy experience.
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G provides ample storage, a vibrant display, and versatile features ideal for streaming, social media, and everyday use. We understand that lagging performance can hinder your enjoyment of these features, especially since you depend on your phone throughout the day. Your feedback is important as Samsung works to enhance the Galaxy experience.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A Great Little Phone
on August 17, 2026
Posted by: L0veChangesMe
[This review was collected as part of a promotion.] I love everything about this phone. Except its tendency to to rotate even though the lock is on. Other than this, I love my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on August 17, 2026
Posted by: BubsMom
[This review was collected as part of a promotion.] I'm glad that I chose the Samsung A17. It's a great phone. I just need to get a bigger memory card I've got doesn't let my phone work very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very low budget
on August 17, 2026
Posted by: Pleazuresp
[This review was collected as part of a promotion.] I chose to get a low budget phone and now I miss most my phone calls and when I try to make a call I would say 80 % of the time my call says no service
Value
3
Response from Samsung USBy R&R, August 21, 2026
ood day Pleazuresp,
Thank you for sharing your reason for choosing the Galaxy A17 5G. We understand that you are experiencing issues with your calls not connecting, which is likely due to network rerouting. This problem often stems from an update made by your carrier, and many users have reported similar behavior when trying to make calls. We recommend contacting your mobile carrier for instructions on rerouting your calls to ensure a more reliable connection. We appreciate your feedback and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your reason for choosing the Galaxy A17 5G. We understand that you are experiencing issues with your calls not connecting, which is likely due to network rerouting. This problem often stems from an update made by your carrier, and many users have reported similar behavior when trying to make calls. We recommend contacting your mobile carrier for instructions on rerouting your calls to ensure a more reliable connection. We appreciate your feedback and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The A17 phone has been the best phone
on August 17, 2026
Posted by: Blueboy58
[This review was collected as part of a promotion.] The A17 is fast and reliable. I have been using it for years and never had any problems. I use it daily and love every aspect of it.
Value
5
Written by a customer while visiting Samsung US