Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,770 Reviews)
Rating breakdown 1,770 reviews
5 Stars
1,091
4 Stars
392
3 Stars
144
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 9, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just got this phone
on May 9, 2026
Posted by: Jeremy
[This review was collected as part of a promotion.] I upgraded to the a17 5g from the a14 5g and it was worth it.
Value
5
Response from Samsung USBy R&R, May 12, 2026
How is it going Jeremy,
Thank you for sharing your upgrade experience with the Galaxy A17 5G. Transitioning to a newer Galaxy device can greatly enhance your daily experience, and it's wonderful to hear that your move from the A14 5G has been worthwhile. The A series consistently delivers reliable features you can enjoy every day. We appreciate your review and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your upgrade experience with the Galaxy A17 5G. Transitioning to a newer Galaxy device can greatly enhance your daily experience, and it's wonderful to hear that your move from the A14 5G has been worthwhile. The A series consistently delivers reliable features you can enjoy every day. We appreciate your review and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has excellent features
on May 14, 2026
Posted by: Crystaljoe
[This review was collected as part of a promotion.] I absolutely love it.There is nothing that it cannot do it is absolutely great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product runs slow
on June 1, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] The galaxy AI works good but phone lags bad .it runs really slow.
Value
1
Response from Samsung USBy R&R, June 2, 2026
Hey there Jessica,
Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback. The Galaxy A17 5G provides a smooth everyday experience, complete with features designed to keep up with your daily routine. We understand that performance can significantly impact your user experience.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes irrelevant files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then press Done. For more information, please check the online article linked below. We appreciate your insights regarding both the phone and Smart AI. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Lags sooooo bad
on March 8, 2026
Posted by: Painfully slow
This phone lags so badly it will drive you insane.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 9, 2026
Greetings to you,
Thank you for sharing your thoughts on the Galaxy A17 5G. The device's performance can vary depending on how apps, updates, and background activity interact with it. The Galaxy A series is designed to deliver reliable everyday performance, 5G connectivity, a smooth display experience, and Samsung’s built-in Device Care tools that help keep the device running efficiently over time.
To monitor your device’s performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better speed and performance. The Quick Optimize feature detects apps that drain excessive battery and clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is simple and fast. Just follow these steps: go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done.
Thank you for being part of the Samsung community. For more information on keeping your device running smoothly, please check out the linked resources below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The device's performance can vary depending on how apps, updates, and background activity interact with it. The Galaxy A series is designed to deliver reliable everyday performance, 5G connectivity, a smooth display experience, and Samsung’s built-in Device Care tools that help keep the device running efficiently over time.
To monitor your device’s performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better speed and performance. The Quick Optimize feature detects apps that drain excessive battery and clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is simple and fast. Just follow these steps: go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done.
Thank you for being part of the Samsung community. For more information on keeping your device running smoothly, please check out the linked resources below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Man this phone is great with graphics for my games
on March 11, 2026
Posted by: KingJuan
[This review was collected as part of a promotion.] Man this phone is awesome with the graphics for my games.I play a lot of games on my phone and it usually slows down or like legs cause of the graphics but with this phone has been awesome. For us gamers out there check it out call of duty is up too speed on it. Greatness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera features
on March 12, 2026
Posted by: Myheartmykids
[This review was collected as part of a promotion.] I have the hardest time getting my daughter off my phone using the AI Feature. Its helped her with gradually getting over her anxiety, practicing social situations with chat bots. I use my phone for games and watching movies, having the best quality and accessibility features that make the experience far more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels like premium for less!
on March 13, 2026
Posted by: JBowyx
[This review was collected as part of a promotion.] The Samsung Galaxy A17 is a great phone for everyday use. It handles things like calls, texting, watching TV shows, and playing games really smoothly. Everything feels fast and responsive, with little to no lag or delay, which makes the overall experience feel more like a premium phone.
The phone itself is well designed and comfortable to hold, and the display looks bright and clear whether you're watching movies, scrolling through social media, or playing games. The battery life is also very reliable, easily lasting through a full day of regular use without needing to constantly recharge.
One of the best features is Galaxy AI. It’s incredibly useful for everyday tasks. You can ask it questions, get quick answers, help with writing, or find information instantly. It works smoothly and feels like a smart assistant built right into the phone. Overall, the Galaxy A17 is a dependable, well-rounded phone that performs great for daily use, entertainment, and productivity. It’s fast, easy to use, and packed with helpful features that make it feel like a much more expensive device.
The phone itself is well designed and comfortable to hold, and the display looks bright and clear whether you're watching movies, scrolling through social media, or playing games. The battery life is also very reliable, easily lasting through a full day of regular use without needing to constantly recharge.
One of the best features is Galaxy AI. It’s incredibly useful for everyday tasks. You can ask it questions, get quick answers, help with writing, or find information instantly. It works smoothly and feels like a smart assistant built right into the phone. Overall, the Galaxy A17 is a dependable, well-rounded phone that performs great for daily use, entertainment, and productivity. It’s fast, easy to use, and packed with helpful features that make it feel like a much more expensive device.
Value
5
Written by a customer while visiting Samsung US