Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Decent Device for the Price
on March 23, 2026
Posted by: Aceola
[This review was collected as part of a promotion.] Galaxy AI. Ive always been a Samsung girl, since the very first smartphone I ever purchased (a S5 back in 2014). I refused to own any other brands, that is, until my Samsung was stolen and I had no choice but to accept a OnePlus phone if I wanted to have a phone at all. I was beyond impressed that all of the features I had come to know and love in a Samsung....the RAM, speed, user interface, graphics, sound quality, design, weight, etc. Never really had issues with lagging or bugs. One plus seemed to be just a little better in all areas and I especially appareciated the long battery life, audio capabilities and performance. I mostly use my phone for gaming and taking photos. Recently I was again left with no choice but to switch from my one plus back to a samsung A series, which I wasnt too worried considering Samsumg being my first love. Unfortunately, I was very disappointed with this Samsung. I dont know what happened, did I get a dud? Because the performance of this alleged brand new A series samsung has been terrible from the start. Lagging, freezing, kicking me out of apps while gamimg....Ive been so sad with this phone. Ive tried everything to boost performance, deleted apps, kept it minimal. I evem just resorted to a factory reset. Ive also been disappointed that it doesnt have certain features like the ability to create a guest user account I can switch to allow someone else use my phone as needed. I figured that must just be a sacrifice for using an A series.
Value
3
Response from Samsung USBy R&R, March 25, 2026
Hello Aceola,
Thank you for sharing your detailed experience with the Galaxy A17 5G. The A series aims to provide core Galaxy features like connectivity, camera, and everyday usability through streamlined performance settings, storage management, and updates that help maintain smooth operation as usage changes. Given issues with your Galaxy A17 5G, performing occasional quick optimizations may be helpful. You can use the Device care feature to monitor your battery, storage, and RAM. It also allows for automatic optimization for improved performance. The Quick optimization feature identifies power-hungry apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your device is simple: go to Settings, select Device care, tap Optimize now, then Done. More details are available in the online article linked below. We value your long-standing loyalty to Galaxy devices and appreciate your ongoing feedback. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience with the Galaxy A17 5G. The A series aims to provide core Galaxy features like connectivity, camera, and everyday usability through streamlined performance settings, storage management, and updates that help maintain smooth operation as usage changes. Given issues with your Galaxy A17 5G, performing occasional quick optimizations may be helpful. You can use the Device care feature to monitor your battery, storage, and RAM. It also allows for automatic optimization for improved performance. The Quick optimization feature identifies power-hungry apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your device is simple: go to Settings, select Device care, tap Optimize now, then Done. More details are available in the online article linked below. We value your long-standing loyalty to Galaxy devices and appreciate your ongoing feedback. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a great device
on March 23, 2026
Posted by: Franklin
[This review was collected as part of a promotion.] /Setting-up-your-app/setting-up-wix-payments#can-i-accept-donation-payments-with-base44-payments-powered-by-wix
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G is the greatest phone!
on March 23, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] I've recently gotten my Galaxy A17 5G after a terrible accident with my old phone. When I first got it as an upgrade, I was completely surprised how much better and faster this phone is. The phone is bigger than my old phone; The Samsung Galaxy S10, the screen is so clear and smooth, my pics come out clear and smooth, watching & streaming videos is so much better & the phone speakers and volume when I'm watching my videos and taking on the phone is so much better than the Galaxy S10. My moms love my Galaxy A17 5G to point where she wants one herself. Overall, my experience with this phone is a great experience and it will continue to be a awesome experience in the days to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on March 23, 2026
Posted by: MilattoP
[This review was collected as part of a promotion.] Loving my galaxy, its like this phone was made particularly just for me! Wouldn't know where I'd be without it! Pictures are one of a kind and definitely A1.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am very pleased with the series, and have been
on March 23, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love using my phone for streaming videos, or gaming. I use it everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product runs good id love to upgrade though
on March 23, 2026
Posted by: BUUBB12
[This review was collected as part of a promotion.] Its really slow on the 16 model while straying to game it lags I would love to upgrade yall. Make really killer phones I love them ive just had this one for years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy too use great experience with it
on March 23, 2026
Posted by: Fre101ckles
[This review was collected as part of a promotion.] Galaxy AI is great I've had some extremely good luck using it. My is used used for social media and some gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 22, 2026
Posted by: Chad2kshop
[This review was collected as part of a promotion.] The galaxy ai is amazing and on point with anything I ask it... I love those product
Value
5
Written by a customer while visiting Samsung US