Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,738 Reviews)
Rating breakdown 3,738 reviews
5 Stars
2,188
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This phone is very easy to use and I love the size
on September 30, 2026
Posted by: Shunda
[This review was collected as part of a promotion.] I will choose this phone again.. I use it on every day basis.. Work and family is the most important part of staying connected with this phone and services.. I use it for social media and platforms.. Google and reading... Im still exploring some of the features of this phone .. Thankyou ✨️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is just as good as any galaxy if not be
on September 30, 2026
Posted by: Myjo77
[This review was collected as part of a promotion.] I choose the galaxy A17 5G because of the great features and the fact it is just like the galaxy 20 FE or better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I don't know if upgrading would improve my experie
on September 29, 2026
Posted by: Tik2007
[This review was collected as part of a promotion.] I've had a lot of issues with my A15 and A17. I'd really like to upgrade and hope that things get better.I mean , this thing has been quite the workhorse , but I always seem to be fixing issues with something. Could be user error could be app issues. Would really like things a little more simplified , as far as integration.
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hola Tik2007,
The Galaxy A17 5G features a large display, versatile camera options, and seamless Galaxy connectivity, designed to bring all your everyday apps and services together. We appreciate that this phone has been a reliable tool for you and value your feedback regarding a desire for a simpler, more streamlined experience.
The Quick Optimization feature enhances your device’s performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done.
For more information on optimizing your device, please refer to the link provided below. Your insights help us understand how to improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, versatile camera options, and seamless Galaxy connectivity, designed to bring all your everyday apps and services together. We appreciate that this phone has been a reliable tool for you and value your feedback regarding a desire for a simpler, more streamlined experience.
The Quick Optimization feature enhances your device’s performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done.
For more information on optimizing your device, please refer to the link provided below. Your insights help us understand how to improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My dad got me this phone 📱 I don't like it I LOVE
on September 29, 2026
Posted by: Jettttttfuel2016
[This review was collected as part of a promotion.] I chose this phone because it's a super good phone for 11 year olds and my dad let me get it for my B-DAY AND SO THX SAMSUNG ILYA ☺️ 🙂 😊 🤗
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great reliable dependable samsung phone like alway
on September 29, 2026
Posted by: Bethel
[This review was collected as part of a promotion.] I chose the samsung galaxy device like always I can download an buy themes to make my phone look much color full an brighter an it has great features cameras are always on point an never have any trouble out of it an it holds charge fast as well
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hello Bethel,
We love hearing how you have personalized your Galaxy A17 5G. With customizable themes, versatile camera features, and reliable battery performance, there are plenty of ways to enjoy your Galaxy every day. It’s wonderful to know that Samsung remains your choice for a dependable phone experience. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how you have personalized your Galaxy A17 5G. With customizable themes, versatile camera features, and reliable battery performance, there are plenty of ways to enjoy your Galaxy every day. It’s wonderful to know that Samsung remains your choice for a dependable phone experience. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The whole world at my fingertips!
on September 29, 2026
Posted by: Sandra
[This review was collected as part of a promotion.] I chose this Samsung Galaxy a17 series because I wanted to stay within the family.od phones that I feel comfortable with. I enjoy how the settings are set up and how everything is self explanatory to me. I chose this level of expertise for the beauty, convieance, and technology. I can nevertheless my back on a Samsung for any reason!,its the beat!,number 1 in my book!,thank u Samsung for choosing ME when I chose you!,friends for life!!,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 29, 2026
Posted by: Bookie
[This review was collected as part of a promotion.] I chose Galaxy A17 5G for it streaming of videos and games. I like that when I am streaming I have great quality. My videos are very clear. The best benefit about this phone is the screen and sound. I have to have great quality and sound because when I am streaming and doing videos have to have the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slowest phone ever
on September 29, 2026
Posted by: Kshaver41
[This review was collected as part of a promotion.] I have had nothing but trouble with this phone through Metro by T-Mobile with 128GB memory but when I first turned it on every few minutes get a error SystemUI failed after couple hours it stopped. And i let phone drain completely the first cycle phone died charged up to 100 turn on then something and now it systemUI and my dexcom app for my sugar leves. I have 6 people that has the same phone one with metro and the others Verizon, att boost and cricket there phone don't operate like mine is.
Value
2
Response from Samsung USBy R&R, October 1, 2026
Greetings Kshaver41,
The Galaxy A17 5G features a large display, ample storage, and dependable 5G connectivity for everyday use. We understand your concerns regarding the System UI messages and the performance of the apps you rely on.
To address these issues, you can start by clearing the System UI cache. This process typically stops recurring pop-ups without deleting your personal data. Follow these steps:
1. Open the Settings app and go to Apps.
2. Tap the Sort/Filter icon (usually located next to "Your apps"), enable Show system apps, and then tap OK.
3. Search for and select System UI.
4. Tap Storage, then select Clear cache at the bottom right (do not tap Clear data).
5. Restart your phone.
Additionally, if your phone has drained completely, it may have triggered Android’s aggressive battery saver or other device restrictions, causing background apps like Dexcom to crash the UI. Here's how to fix that:
1. Go back to Settings > Apps and select the Dexcom app.
2. Tap on Battery and ensure it is set to Unrestricted. This will prevent the phone from shutting down the app in the background to save power, which can lead to errors.
3. Tap on Storage and select Clear cache (do not clear data, or you may need to log back in or re-pair your sensor).
Carriers like Metro by T-Mobile regularly release stability patches to fix system UI bugs. To ensure your phone is running the most stable version, go to Settings > Software update > Download and install.
If you need further assistance, please reach out to our Samsung Support Team. Since your experience has been different from others using the same Galaxy model, your feedback is especially valuable to us. Thank you for sharing your experience with Samsung.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, ample storage, and dependable 5G connectivity for everyday use. We understand your concerns regarding the System UI messages and the performance of the apps you rely on.
To address these issues, you can start by clearing the System UI cache. This process typically stops recurring pop-ups without deleting your personal data. Follow these steps:
1. Open the Settings app and go to Apps.
2. Tap the Sort/Filter icon (usually located next to "Your apps"), enable Show system apps, and then tap OK.
3. Search for and select System UI.
4. Tap Storage, then select Clear cache at the bottom right (do not tap Clear data).
5. Restart your phone.
Additionally, if your phone has drained completely, it may have triggered Android’s aggressive battery saver or other device restrictions, causing background apps like Dexcom to crash the UI. Here's how to fix that:
1. Go back to Settings > Apps and select the Dexcom app.
2. Tap on Battery and ensure it is set to Unrestricted. This will prevent the phone from shutting down the app in the background to save power, which can lead to errors.
3. Tap on Storage and select Clear cache (do not clear data, or you may need to log back in or re-pair your sensor).
Carriers like Metro by T-Mobile regularly release stability patches to fix system UI bugs. To ensure your phone is running the most stable version, go to Settings > Software update > Download and install.
If you need further assistance, please reach out to our Samsung Support Team. Since your experience has been different from others using the same Galaxy model, your feedback is especially valuable to us. Thank you for sharing your experience with Samsung.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US