Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
How i love my samsung a17 series!!
on June 20, 2026
Posted by: MamaWodyKlan
[This review was collected as part of a promotion.] I love how my galaxy a17 allows me to be quite productive when it comes to being able to access my online college student portal. I literally am capable of doing my school work anytime and anywhere straight from my phone.
I also love how the galaxy ai helps me sound a lot smarter than I am on my own by helping me with my resumes and my essays.
The camera also had a stupendous quality and takes photos and videos as of I was my very own photographer. I've even been asked if a few of my photos were professional and o trek them, nope I took it straight from my phone. Then I try and recruit them over to the galaxy products.
Other than that I love how it has a substantial amount of internal memory and even has memory packages to offer of I ever get close to going over my limit.
And my Hotspot capability has helped me through college with absolutely no struggles.
I can't express enough how much I love my samsung phone. My next one i would really love to get is the Samsung trifold.
I also love how the galaxy ai helps me sound a lot smarter than I am on my own by helping me with my resumes and my essays.
The camera also had a stupendous quality and takes photos and videos as of I was my very own photographer. I've even been asked if a few of my photos were professional and o trek them, nope I took it straight from my phone. Then I try and recruit them over to the galaxy products.
Other than that I love how it has a substantial amount of internal memory and even has memory packages to offer of I ever get close to going over my limit.
And my Hotspot capability has helped me through college with absolutely no struggles.
I can't express enough how much I love my samsung phone. My next one i would really love to get is the Samsung trifold.
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello MamaWodyKlan,
Thank you for sharing how your Galaxy A17 5G supports your college journey. Its Smart AI tools, capable camera, and ample storage make studying, creating, and staying connected much easier throughout the day. We are glad it has helped you access your schoolwork from anywhere, capture photos you're proud to share, and utilize your hotspot when you need it most. Thank you for choosing Samsung.
-Ty
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Thank you for sharing how your Galaxy A17 5G supports your college journey. Its Smart AI tools, capable camera, and ample storage make studying, creating, and staying connected much easier throughout the day. We are glad it has helped you access your schoolwork from anywhere, capture photos you're proud to share, and utilize your hotspot when you need it most. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great features
on June 19, 2026
Posted by: Ironman2001
[This review was collected as part of a promotion.] I love how it let's me upload and download videos. It has a very good camera too.
I use it mainly to talk, play games and go on TikTok.
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello Ironman2001,
Thank you for sharing what you enjoy about your Galaxy A17 5G. Its capable camera, smooth video experience, and reliable everyday performance make it easy to stay entertained and connected. We are glad it helps you enjoy games, TikTok, phone calls, and sharing videos throughout your day. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing what you enjoy about your Galaxy A17 5G. Its capable camera, smooth video experience, and reliable everyday performance make it easy to stay entertained and connected. We are glad it helps you enjoy games, TikTok, phone calls, and sharing videos throughout your day. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
My phone is slow...
on June 19, 2026
Posted by: Beemeple
[This review was collected as part of a promotion.] This phone is slower then mallassos and I wish it was faster
Value
1
Response from Samsung USBy R&R, June 19, 2026
Hey there Beemeple,
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful smart AI capabilities designed to enhance everyday use. We appreciate your informing us that the overall performance has not met your expectations. The Quick optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap Optimize now, and then tap Done. Please learn more about improving your device performance by checking out the online article linked below. Your comments about the phone’s speed are valuable and will help us improve the Galaxy experience in future updates and devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful smart AI capabilities designed to enhance everyday use. We appreciate your informing us that the overall performance has not met your expectations. The Quick optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap Optimize now, and then tap Done. Please learn more about improving your device performance by checking out the online article linked below. Your comments about the phone’s speed are valuable and will help us improve the Galaxy experience in future updates and devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17 Review
on June 18, 2026
Posted by: Knickie93
[This review was collected as part of a promotion.] Decent phone for the cheaper price! I have to say the money is well spent with this device.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hello Knickie93,
Thank you for reaching out and sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G combines intelligent AI features, reliable battery life, and a bright display, making it an excellent device for everyday use. It's great to hear that you feel it offers good value and has provided a solid experience. Thank you for taking the time to share your thoughts with the Samsung community, and for being a part of the Samsung family.
-Ty
Samsung Support
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Thank you for reaching out and sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G combines intelligent AI features, reliable battery life, and a bright display, making it an excellent device for everyday use. It's great to hear that you feel it offers good value and has provided a solid experience. Thank you for taking the time to share your thoughts with the Samsung community, and for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Might as well bought an a16
on June 18, 2026
Posted by: Rocco3477
Expertise:Intermediate
This is the slowest phone ever. Why can't we get it with 256 mb of ram.the international model has 256mb of ram.Samsung advertised this phone as the best thing since sliced bread but it ain't worth the package it comes in,wish I would of never bought this phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 19, 2026
Hello there Rocco3477,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers a long-lasting battery, a bright display, and helpful AI features that simplify everyday tasks. We appreciate your feedback regarding its overall speed and performance.
To monitor your device's performance, you can use the Device Care feature. This provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better and faster performance.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and straightforward.
To optimize your device, go to Settings, swipe to Device Care, then tap Optimize Now and select Done. Learn more about how to keep your device running smoothly by checking out the online article linked below.
Your feedback about responsiveness and memory expectations is valuable and helps us continually improve the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers a long-lasting battery, a bright display, and helpful AI features that simplify everyday tasks. We appreciate your feedback regarding its overall speed and performance.
To monitor your device's performance, you can use the Device Care feature. This provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better and faster performance.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and straightforward.
To optimize your device, go to Settings, swipe to Device Care, then tap Optimize Now and select Done. Learn more about how to keep your device running smoothly by checking out the online article linked below.
Your feedback about responsiveness and memory expectations is valuable and helps us continually improve the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
4
Wish they did updates longer
on June 18, 2026
Posted by: Korissa
[This review was collected as part of a promotion.] I've been using Samsung for a long time, and I hate the way they cut off updates so quickly. But aside from that I love samsungs
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hi Korissa,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers smart AI features, reliable performance for everyday use, and a vibrant display that keeps you connected. We greatly appreciate your loyalty to Samsung over the years. Your feedback regarding software update support is valuable and helps us improve the Galaxy experience for all our users. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers smart AI features, reliable performance for everyday use, and a vibrant display that keeps you connected. We greatly appreciate your loyalty to Samsung over the years. Your feedback regarding software update support is valuable and helps us improve the Galaxy experience for all our users. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed
on June 18, 2026
Posted by: Nottheone
[This review was collected as part of a promotion.] I guess I'm spoiled..i had a GS20 for many years. Using this A17 5G... it's totally not what I'm used to. This phone lags a lot.. response time is very slow. Downloads take forever. I'm a loyal fan of Samsung, just not at all happy with this A17.
Value
4
Response from Samsung USBy R&R, June 22, 2026
Greetings Nottheone,
Thank you for your valuable feedback and for being a dedicated Samsung customer! We're thrilled to introduce the Galaxy A17 5G, featuring a dazzling display, reliable battery life, and innovative Smart AI features to enhance your daily experience. We completely understand that its performance may not align with what you loved about your previous Galaxy device, and we truly appreciate you sharing your insights. Your loyalty means a lot to us, thank you for choosing Samsung!
-Ty
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Thank you for your valuable feedback and for being a dedicated Samsung customer! We're thrilled to introduce the Galaxy A17 5G, featuring a dazzling display, reliable battery life, and innovative Smart AI features to enhance your daily experience. We completely understand that its performance may not align with what you loved about your previous Galaxy device, and we truly appreciate you sharing your insights. Your loyalty means a lot to us, thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
A17 SERIES PHONE - RUNS SLOW COMPARED 2 "S" SERIES
on June 18, 2026
Posted by: InTheMix
[This review was collected as part of a promotion.] Hello,
I received a replacement A17 phone. When copying / transferring my information from my previous A16 phone, everything did transfer over, all of the apps, etc. The problem is, when you go to each app you need to remember the user name and password. Also, any history that I had in those app's is lost and it is as if you are starting from scratch. Prior to my A16 phone, I did have an S20 phone. Both the A16 and A17 run or process much slower than the S20, especially when the A series phones are connected to android auto. I have only used galaxy AI a handful of times for very minor tasks and the outcomes were good.
Value
2
Response from Samsung USBy R&R, June 19, 2026
Hello InTheMix,
Thank you for sharing your experience with the Galaxy A17 5G. We appreciate you taking the time to provide feedback on how everything has been going so far. The Galaxy A17 5G offers reliable battery life, AI tools, and a vibrant display for everyday use.
We understand that transitioning from the A16 and S20 may require you to sign into your apps again. This is a standard security measure to ensure that your new device is registered with the applications, which helps make future sign-ins smoother. We recognize that switching devices and re-entering your app details can be time-consuming, and we value your comments regarding app history and overall performance compared to the S Series. Your feedback is important as we strive to improve the user experience.
Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. We appreciate you taking the time to provide feedback on how everything has been going so far. The Galaxy A17 5G offers reliable battery life, AI tools, and a vibrant display for everyday use.
We understand that transitioning from the A16 and S20 may require you to sign into your apps again. This is a standard security measure to ensure that your new device is registered with the applications, which helps make future sign-ins smoother. We recognize that switching devices and re-entering your app details can be time-consuming, and we value your comments regarding app history and overall performance compared to the S Series. Your feedback is important as we strive to improve the user experience.
Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US