Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This product has an amazing camera interface
on August 18, 2026
Posted by: Dablaz3d1
[This review was collected as part of a promotion.] I chose my phone because of its extraordinary features and the camera quality and the digital interface how good the graphics are and how seamless the picture quality is when watching movies and playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Photo clear
on August 18, 2026
Posted by: Mobribreezy
[This review was collected as part of a promotion.] This device has glitches, which I am not happy about.
Value
2
Response from Samsung USBy R&R, August 24, 2026
Hi there Mobribreezy,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G offers a vibrant display, versatile camera features, and dependable everyday connectivity. We are glad the photo clarity stands out, while understanding that software glitches can take away from the overall experience. Thank you for sharing your feedback as Samsung continues refining Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G offers a vibrant display, versatile camera features, and dependable everyday connectivity. We are glad the photo clarity stands out, while understanding that software glitches can take away from the overall experience. Thank you for sharing your feedback as Samsung continues refining Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great future
on August 18, 2026
Posted by: Lovesamsung12543
[This review was collected as part of a promotion.] I chose this Samsung galaxy 17 5G phone to use for my personal phone and I have been absolutely impressed with the function and memory capacity as well as its quick recall and loading. Highly highly recommend 100% to friends and family and acquaintances.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Awesome new phone
on August 18, 2026
Posted by: SpaceBoy
[This review was collected as part of a promotion.] Ever since my last phone broke, I have been in need of a new phone. I am so glad I chose Samsung. My last phone I had for almost 2yrs. Samsung in my opinion is the best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been easy to use
on August 18, 2026
Posted by: Hill64
[This review was collected as part of a promotion.] I'm so glad I chose this phone it has been wonderful.as a disabled person some phones are hard to deal with but this phone and features has been very good easy to use love the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My Hot Baby Boy
on August 18, 2026
Posted by: sheamica
[This review was collected as part of a promotion.] Where can I even start? The Wallstreet journal calls me a device hoarder because I keep a phone for more than a year. I loved my A14 until it stopped working. I thought the A17 would be an appropriate upgrade but nah. The connection is trash: listening to music or watching YouTube sounds Chopped and Screwed. If your fingerprint doesn't work because of a restart or whatever, it doesn't tell you, the screen just stays blank. And the heat, my gosh, the heat. I've never had a hotter phone of any generation. Whilst charging, whilst watching, whilst gaming, the A17 is physically the hottest phone on the market! Seriously, I put it on a fan all the time. I chose a different phone next time
Value
2
Response from Samsung USBy R&R, August 24, 2026
Hello sheamica,
Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that you love your device! We understand that you want your phone to work optimally. The Galaxy A17 5G features a vibrant display, versatile entertainment options, and convenient biometric security for everyday use.
However, we recognize that issues like unreliable connectivity, fingerprint access problems, and noticeable heat during charging, streaming, or gaming can significantly impact your experience. To enhance your device's performance, we recommend optimizing it regularly.
We have a helpful resource linked below with detailed tips for keeping your device running smoothly. This can help prevent overheating and improve performance based on your usage needs. Thank you for sharing your observations as Samsung continues to refine the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that you love your device! We understand that you want your phone to work optimally. The Galaxy A17 5G features a vibrant display, versatile entertainment options, and convenient biometric security for everyday use.
However, we recognize that issues like unreliable connectivity, fingerprint access problems, and noticeable heat during charging, streaming, or gaming can significantly impact your experience. To enhance your device's performance, we recommend optimizing it regularly.
We have a helpful resource linked below with detailed tips for keeping your device running smoothly. This can help prevent overheating and improve performance based on your usage needs. Thank you for sharing your observations as Samsung continues to refine the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not as good as my last phone
on August 18, 2026
Posted by: Brian59chevy
[This review was collected as part of a promotion.] Not as good as my last Samsung phone, replace my Samsung 26 in March thinking I was upgrading, I had that phone for 4 years and it was running slow, and I had the chance to upgrade it, so I bought the Samsung A17A and it worked good for about a month. Now it's as slow as my my old phone pictures are okay and I hate the fact that it doesn't automatically restart when it needs or downloads upgrades what it needs to I get these little messages that your phone's running slow, restart your phone. I hate that if that's the case, it should have done it. My a 26 did it did it once a week, 1 o'clock in the morning, it's not as good as they say it is.
Value
2
Response from Samsung USBy R&R, August 24, 2026
Howdy Brian59chevy,
Thank you for sharing your experience with the Galaxy A17 5G. This model features a vibrant display, versatile camera capabilities, and reliable connectivity for everyday use. We understand that experiencing slower performance and needing to manually restart your phone can be frustrating, especially if your previous Galaxy model handled those tasks more automatically.
If you’re noticing your phone is slowing down, we have a helpful article for your model with tips and tricks to optimize its performance. Please see the link provided below. We appreciate your feedback and experiences as Samsung continues to enhance Galaxy performance. Thank you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This model features a vibrant display, versatile camera capabilities, and reliable connectivity for everyday use. We understand that experiencing slower performance and needing to manually restart your phone can be frustrating, especially if your previous Galaxy model handled those tasks more automatically.
If you’re noticing your phone is slowing down, we have a helpful article for your model with tips and tricks to optimize its performance. Please see the link provided below. We appreciate your feedback and experiences as Samsung continues to enhance Galaxy performance. Thank you!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Data and speed
on August 18, 2026
Posted by: MJofarizona
[This review was collected as part of a promotion.] I Chose... thoa device for economic purposes. However....boy does it lag in speed. Can't really evennuse the word speed. Want to take a picture? Takes about 3 to 5 seconds to take the snapshot after you've hit the take picture button. Phone calls? Hit call and same thing. I would not choose this phone again
Value
2
Response from Samsung USBy R&R, August 24, 2026
Howdy MJofArizona,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. It features a vibrant display, a versatile camera system, and seamless connectivity. We understand that delays when taking photos, making calls, and navigating the device can make everyday tasks feel slower than expected. We appreciate your feedback as Samsung continues to work on improving Galaxy performance.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. It features a vibrant display, a versatile camera system, and seamless connectivity. We understand that delays when taking photos, making calls, and navigating the device can make everyday tasks feel slower than expected. We appreciate your feedback as Samsung continues to work on improving Galaxy performance.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US