Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(3,210 Reviews)
Open Ratings Snapshot
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product. 
(
6 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2 out of 5
2
The phone turns off unexpectedly
on March 30, 2026
Posted by: Bigmom
[This review was collected as part of a promotion.] Never know when phone will be working. Use mostly for online shopping. Talking
Value
2 out of 5
2
Response from Samsung USBy R&RMarch 31, 2026
Hi Bigmom,
We understand your feedback regarding this experience. The Galaxy A17 5G is designed to support daily activities such as browsing and communication with reliable performance. Keeping your device updated and optimized can help enhance stability. Thank you for sharing your insights.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Want an easy to use phone???
on March 30, 2026
Posted by: DeuceReviews
[This review was collected as part of a promotion.] Galaxy AI is a great feature on this phone! Whether you're taking notes in class, making conference calls, or gaming like a pro, this phone can handle it all! One of the key features is the Galaxy A.I. This tool allows you to search and reference many topics at an instance. I would highly recommend this for parents, students, gamers and the professional!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good device
on March 30, 2026
Posted by: Trixie
[This review was collected as part of a promotion.] Yes this device e is really really hood and has good features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 30, 2026
Posted by: Sweetptoyou
[This review was collected as part of a promotion.] Easy-to-use graphics are great elderly can use with ease
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features. Love it
on March 30, 2026
Posted by: Bubbles12
[This review was collected as part of a promotion.] I use it for every single day for everything. Love my galaxy phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung, I Love You ❤️
on March 30, 2026
Posted by: GalaxyQueen88
[This review was collected as part of a promotion.] My Galaxy is my World. Its Big enough to get the job done and sleek enough to carry all day long.
The Programing is amazing, i Love having Galaxy AI at the tip of my fingers. Honestly i use it to help me hash out minor social issues. My Galaxy takes amazing photos, that most dont believe came from the phone. It's a pretty durable phone. Its has so much storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Only thing fails to beat I phone is is th
on March 30, 2026
Posted by: Wesson
[This review was collected as part of a promotion.] Love Androids. Been using for 10 years. Just need to make camera better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is an amazing product by Samsung!
on March 30, 2026
Posted by: Dylpicklemytickle92
[This review was collected as part of a promotion.] This phone is one of the best, if not, the best model in this series that Samsung has released! Galaxy AI alone is making a huge mark on the lanscape of AI and the Galaxy A17 5G is a great way for that to be integrated into it.
I use my device on the go constantly, like many of us do. We have all had little computers in our pockets for years now but this phone, the Galaxy A17 5G just seems to function better over all. Its fast, efficient, sharp, feels good in my hand and I can do almost anything from this phone. For business people is great to! I am very pleased with .my device, Samsung did well on this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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