Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,738 Reviews)
Rating breakdown 3,738 reviews
5 Stars
2,188
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Durable, easy-to-use, and a bit moody
on October 1, 2026
Posted by: Poutypanda
[This review was collected as part of a promotion.] I chose the Samsung galaxy A17 5g because its the most durable phone ive ever had I've dropped it, accidentally thrown it, accidentally hit it with things, and my 85 lb Labrador has jumped on it made me throw it and kicked it off my lap but it's still fully functional.
I use my phone for gaming, communicating with friends and listening to music and it exceeds my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Chose Galaxy
on October 1, 2026
Posted by: Brownie
[This review was collected as part of a promotion.] I chose Galaxy because it gives me the freedom, performance, and features I want in a smartphone. From the smooth display and powerful performance to the camera quality and overall design, this device feels built for the way I use my phone every day.
What I really appreciate is how much control Galaxy gives me over my experience. The customization options, Samsung ecosystem, and useful everyday features make the device feel personal rather than one-size-fits-all.
After using Galaxy, I can honestly say I chose it because it fits my lifestyle, keeps up with what I need, and gives me technology I actually enjoy using. Galaxy is my choice because it feels like my device, my way. 🌌📱
After using Galaxy, I can honestly say I chose it because it fits my lifestyle, keeps up with what I need, and gives me technology I actually enjoy using. Galaxy is my choice because it feels like my device, my way. 🌌📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Endless product personalities!
on October 1, 2026
Posted by: SocialQueen85
[This review was collected as part of a promotion.] It has been amazing learning all the features an abilities! I chose the Galaxy A17 5G and im far from disappointed. The upgrades are astonishing an endless, im still learning all the new features!!
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hi there SocialQueen85,
The Galaxy A17 5G offers endless opportunities for discovery. With its large display, versatile camera features, and seamless Galaxy experience, there is so much to explore and customize. We’re thrilled to hear that you are enjoying the upgrades and finding new features along the way. Thank you for choosing Samsung!
-Ty
Samsung Support
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The Galaxy A17 5G offers endless opportunities for discovery. With its large display, versatile camera features, and seamless Galaxy experience, there is so much to explore and customize. We’re thrilled to hear that you are enjoying the upgrades and finding new features along the way. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
This product didn't live up to expectations
on October 1, 2026
Posted by: Bobbyx614
[This review was collected as part of a promotion.] I chose this product for samsung outstanding record when I comes to well any of this phones quality. All previous samsung devices I've own were top of their class. This phone however would non stop pop up a warning saying UI not responding and would make me restart the phone this start on like day four. I used it for about a month and then just had enough the camera sucked as well. So I went and got another one.still samsung what can I say im loyal to a fualt
Value
2
Response from Samsung USBy R&R, October 1, 2026
Hello Bobbyx614,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a spacious display, reliable connectivity, and practical camera features for everyday use. We appreciate your continued loyalty to Samsung and value the positive experiences you have had with previous Galaxy devices. We understand that repeated System UI messages and frequent restarts can disrupt your daily activities, and we acknowledge your concerns regarding the camera experience. Your feedback is essential in helping Samsung improve the Galaxy line of products. Thank you for your input.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a spacious display, reliable connectivity, and practical camera features for everyday use. We appreciate your continued loyalty to Samsung and value the positive experiences you have had with previous Galaxy devices. We understand that repeated System UI messages and frequent restarts can disrupt your daily activities, and we acknowledge your concerns regarding the camera experience. Your feedback is essential in helping Samsung improve the Galaxy line of products. Thank you for your input.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Phones Are The Best
on October 1, 2026
Posted by: Sunflowermmr
[This review was collected as part of a promotion.] Samsung phones are good im using the A17. I've been needing to upgrade..
But I chose Samsung Phones over IPhones..
But I chose Samsung Phones over IPhones..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WORST UPGRADE EVER
on September 30, 2026
Posted by: UNHAPPYSAMSUNGUSER
[This review was collected as part of a promotion.] I regret I chose to upgrade to this device. Since I received this phone I have experienced numerous performance issues, specifically frequent freezing that requires a constant system restart. But when I try to restart it becomes a problem too. Saddest upgrade & hardest phone to use and turn off ever.
Value
2
Response from Samsung USBy R&R, October 1, 2026
Hello there,
Thank you for sharing your experience with the Galaxy A17 5G. This device features a large display, 5G connectivity, and various helpful everyday features designed to enhance your user experience. However, frequent freezing and having to restart your phone repeatedly can hinder the smooth operation you expect.
If you're noticing that your phone is slowing down and not responding as anticipated, we recommend optimizing your device. The Quick Optimization feature can help improve your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap on Optimize Now, and then click Done. For more information please see the link provided below. We also appreciate your feedback regarding the restart process, and we will pass it along to Samsung. Thank you for providing us with your insights!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. This device features a large display, 5G connectivity, and various helpful everyday features designed to enhance your user experience. However, frequent freezing and having to restart your phone repeatedly can hinder the smooth operation you expect.
If you're noticing that your phone is slowing down and not responding as anticipated, we recommend optimizing your device. The Quick Optimization feature can help improve your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap on Optimize Now, and then click Done. For more information please see the link provided below. We also appreciate your feedback regarding the restart process, and we will pass it along to Samsung. Thank you for providing us with your insights!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
New to Samsung
on September 30, 2026
Posted by: KarmicToast
[This review was collected as part of a promotion.] I chose this device based on price and was pleasantly surprised at its features and ease of use. Definitely a good buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is fast
on September 30, 2026
Posted by: Thegoatmedic
[This review was collected as part of a promotion.] I chose this device because it's really cheap and it's very surprising how fast it works even for such a cheap price
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hey Thegoatmedic,
It's wonderful to hear that the Galaxy A17 5G has impressed you with its performance. With 5G connectivity, responsive daily performance, and a vibrant display, it is designed to enhance your everyday experience. We appreciate you sharing what you found most appealing. Thank you for being a part of Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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It's wonderful to hear that the Galaxy A17 5G has impressed you with its performance. With 5G connectivity, responsive daily performance, and a vibrant display, it is designed to enhance your everyday experience. We appreciate you sharing what you found most appealing. Thank you for being a part of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US