Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Samsung A17
on August 18, 2026
Posted by: Cheifs
[This review was collected as part of a promotion.] I have and A17. I like alot of what it can do. The audio through my Bluetooth hearing aid is very spotty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5G is very reliable
on August 18, 2026
Posted by: PeachyDr3ms
[This review was collected as part of a promotion.] I chose the A17 5g because it has promising features and a great camera quality. I don't appreciate the internet lagging. Any time I try to stream or open apps such as my ring or Google and stuff that requires a you to be tapped in online, never seems to work the best that it claims to be. I upgraded to 5G for better faster service and it's definitely has a great storage advantage and overall inner system but the 5G just doesn't do much else than a 4G can for my streaming and online needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great to play games on its adicting.
on August 18, 2026
Posted by: Mattyjay
[This review was collected as part of a promotion.] Im so glad that I chose this phone especially since it comes with different galaxy apps inside the galaxy store as I find that pretty awsome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for your first phone
on August 18, 2026
Posted by: Jeffrey
[This review was collected as part of a promotion.] I use my A17 so often that I like it very much good quality
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Slow, buggy, unlocks randomly without fingerprint
on August 18, 2026
Posted by: JUSTASILLYHUMAN
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 and wish I had sticked with the S series.
It's slow, buggy, and unlocks randomly without my fingerprint or pin. Sometimes it plays music from a closed app WHILE "restarting". Usually needs to it restarted three times to fix the problem.
It's slow, buggy, and unlocks randomly without my fingerprint or pin. Sometimes it plays music from a closed app WHILE "restarting". Usually needs to it restarted three times to fix the problem.
Value
2
Response from Samsung USBy R&R, August 24, 2026
Hi JUSTASILLYHUMAN,
Thank you for sharing your experience with the Galaxy A17 5G. This device offers a vibrant display, convenient biometric security, and versatile everyday features. We understand that unexpected unlocking, slow performance, and unusual app behavior can impact your confidence in the device, especially if it requires repeated restarts. We appreciate your detailed observations as Samsung works to enhance the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device offers a vibrant display, convenient biometric security, and versatile everyday features. We understand that unexpected unlocking, slow performance, and unusual app behavior can impact your confidence in the device, especially if it requires repeated restarts. We appreciate your detailed observations as Samsung works to enhance the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I've had since my a51
on August 18, 2026
Posted by: Tinytank
[This review was collected as part of a promotion.] I chose the a17 for speed and battery life so far I am impressed with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very durable
on August 18, 2026
Posted by: Ryansa17
[This review was collected as part of a promotion.] When shopping for a new phone, I chose the Galaxy A17 5G. I hadn't heard much about it, but Samsung always makes decent stuff so I usually lean that way when purchasing an Android phone. I go through phones often. Maybe I'm clumsy, maybe it's bad luck, maybe a little of both. I've had this phone longer than any other phone in recent memory. It's great at withstanding drops on every surface I encounter and its even been submerged in water more than once with no issues. No bags of rice needed. This phone is solid. A welcome relief in the age of companies making products subpar in the hopes you'll buy it again when it inevitably breaks. Props to Samsung for lowering my phone budget enough for me to take a vacation this year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone's camera is awesome. Vivid color.
on August 18, 2026
Posted by: MduChemin
[This review was collected as part of a promotion.] I choose this phone for all my work videos. The camera is awesome.
Value
5
Written by a customer while visiting Samsung US