Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Great product and features
on June 22, 2026
Posted by: BLewis
[This review was collected as part of a promotion.] Love playing games on my Galaxy A1. Love the graphics
Value
4
Response from Samsung USBy R&R, June 23, 2026
Hi there BLewis,
Thank you for sharing your experience with the Galaxy A17 5G. Its vibrant display, reliable performance, and long-lasting battery make it a fantastic device for both gaming and everyday use. We're glad to hear that you're enjoying the graphics and having fun with your games. We appreciate you taking the time to share what you love most about it. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. Its vibrant display, reliable performance, and long-lasting battery make it a fantastic device for both gaming and everyday use. We're glad to hear that you're enjoying the graphics and having fun with your games. We appreciate you taking the time to share what you love most about it. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Value with amazing performance
on June 21, 2026
Posted by: Justme
[This review was collected as part of a promotion.] After spending time with the Samsung Galaxy A17, I found it to be a well-rounded smartphone that offers a strong mix of performance, features, and affordability. The battery life is a standout feature, comfortably lasting through a full day of regular use. Its bright display provides an enjoyable experience for watching videos, browsing the web, and using social media. The camera also performs well for its class, producing clear and detailed photos in a variety of lighting conditions.
The Galaxy A17 handles everyday tasks smoothly, with apps launching quickly and multitasking remaining responsive. Whether checking email, streaming content, or switching between applications, the phone delivers a reliable experience without major slowdowns. Samsung’s software adds useful features that enhance convenience and make daily use more enjoyable.
The design is another positive aspect. The phone has a modern look, feels comfortable in the hand, and offers a level of style that makes it appear more premium than its price would suggest. Samsung has paid attention to both appearance and usability, creating a device that feels polished and practical.
Overall, the Samsung Galaxy A17 provides excellent value for users seeking a dependable smartphone at an affordable price. With solid performance, long battery life, a capable camera system, and an attractive design, it is a strong option for anyone looking for a reliable everyday device.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hello Justme,
Thank you for your five-star review of the Galaxy A17 5G! We appreciate your feedback on its reliable calling and texting capabilities, vibrant display for watching videos, and built-in security features. These elements are designed to keep your everyday essentials simple and connected. We're glad to hear that it meets your needs. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Thank you for your five-star review of the Galaxy A17 5G! We appreciate your feedback on its reliable calling and texting capabilities, vibrant display for watching videos, and built-in security features. These elements are designed to keep your everyday essentials simple and connected. We're glad to hear that it meets your needs. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Product has too many features in a I interrupts ev
on June 21, 2026
Posted by: Dashman1
[This review was collected as part of a promotion.] I personally feel the device has too many features and the AI gets in the way of everything I do not like the AI I wish it did not have AI that includes Gemini, AI., and I don't like the fact that when you go from one screen to another , depending on what you're doing , some things start over and every time you come out of it , it starts over where my old device didn't stay dormant when I went back to it , I was able to start where I left it
Value
3
Response from Samsung USBy R&R, June 22, 2026
Greetings Dashman1,
Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful AI capabilities designed to assist with everyday tasks. We recognize that each user has their own preferences, and it seems that the AI experience and app resume functionality did not meet your expectations.
If you prefer, you can deactivate the AI features for a more streamlined experience. To do this, go to Settings and disable the Google Assistant and Gemini features to limit the AI functionalities on your device.
To keep your apps running in the background, follow these steps:
1. Navigate to and open the Settings on your phone or tablet.
2. Depending on your device, you may need to swipe and tap on Advanced Features first.
3. Tap Multi Window, and then turn on the switches for "Swipe for Split Screen" or "Swipe for Pop-Up View."
Once you've enabled these features, you can use a two-finger swipe from the bottom of the screen to enter split-screen mode. Alternatively, swipe in from either top corner with one finger to open the current app in a pop-up. You can drag the pop-up to the side of the screen to hide it and tap it again to bring it back to the center. Tap the top of the pop-up window for additional options.
For more details on managing the Multi Window feature, please refer to the article linked below.
Your feedback is important to us and helps us understand how our customers use their devices daily. Thank you for choosing Samsung!
Use Multi window and App pairs on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002022/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback. The Galaxy A17 5G features a vibrant display, reliable battery life, and useful AI capabilities designed to assist with everyday tasks. We recognize that each user has their own preferences, and it seems that the AI experience and app resume functionality did not meet your expectations.
If you prefer, you can deactivate the AI features for a more streamlined experience. To do this, go to Settings and disable the Google Assistant and Gemini features to limit the AI functionalities on your device.
To keep your apps running in the background, follow these steps:
1. Navigate to and open the Settings on your phone or tablet.
2. Depending on your device, you may need to swipe and tap on Advanced Features first.
3. Tap Multi Window, and then turn on the switches for "Swipe for Split Screen" or "Swipe for Pop-Up View."
Once you've enabled these features, you can use a two-finger swipe from the bottom of the screen to enter split-screen mode. Alternatively, swipe in from either top corner with one finger to open the current app in a pop-up. You can drag the pop-up to the side of the screen to hide it and tap it again to bring it back to the center. Tap the top of the pop-up window for additional options.
For more details on managing the Multi Window feature, please refer to the article linked below.
Your feedback is important to us and helps us understand how our customers use their devices daily. Thank you for choosing Samsung!
Use Multi window and App pairs on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002022/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Absolute trash.
on June 21, 2026
Posted by: JHolla1973
from Holland michigan
[This review was collected as part of a promotion.] this is literally the biggest piece of junk Samsung has ever made and that goes for the ones that used to explode
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 22, 2026
Hi JHolla1973,
Thank you for sharing your experience with us. The Galaxy A17 5G features a bright display, reliable battery life, and AI capabilities designed for everyday use. We understand that your experience did not meet your expectations, and your feedback is crucial as we work to improve our products. We appreciate you taking the time to provide your thoughts to Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with us. The Galaxy A17 5G features a bright display, reliable battery life, and AI capabilities designed for everyday use. We understand that your experience did not meet your expectations, and your feedback is crucial as we work to improve our products. We appreciate you taking the time to provide your thoughts to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
This product is a eye-opening opportunity for:
on June 20, 2026
Posted by: Sdbest74
[This review was collected as part of a promotion.] "Galaxy AI"
This product is a eye opening NOT to buy.
My experience and everyone else that I know having a frustrating time with this phone.
I could gave a list but again no one from Samsung will take one costumer for it.
Only if the makers spend more time with this device would understand
This product is a eye opening NOT to buy.
My experience and everyone else that I know having a frustrating time with this phone.
I could gave a list but again no one from Samsung will take one costumer for it.
Only if the makers spend more time with this device would understand
Value
1
Response from Samsung USBy R&R, June 22, 2026
Hi there Sdbest74,
Thank you for sharing your honest feedback. The Galaxy A17 5G features a vivid display, reliable battery life, and AI capabilities designed to enhance your daily tasks. We understand that your experience was not what you expected, and your perspective helps us better understand how customers interact with these features. We want you to know that we are here and listening.
To address some of your concerns about the A17 5G, we recommend optimizing your device periodically. If you are a heavy power user, closing apps and preventing old data from accumulating on your phone will help improve performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that drain battery life, removing unnecessary items from memory, deleting unneeded files, scanning for malware, and shutting down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then hit Done. For more information, please check the online article linked below. Thank you for taking the time to share your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your honest feedback. The Galaxy A17 5G features a vivid display, reliable battery life, and AI capabilities designed to enhance your daily tasks. We understand that your experience was not what you expected, and your perspective helps us better understand how customers interact with these features. We want you to know that we are here and listening.
To address some of your concerns about the A17 5G, we recommend optimizing your device periodically. If you are a heavy power user, closing apps and preventing old data from accumulating on your phone will help improve performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that drain battery life, removing unnecessary items from memory, deleting unneeded files, scanning for malware, and shutting down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then hit Done. For more information, please check the online article linked below. Thank you for taking the time to share your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G
on June 20, 2026
Posted by: DeanoBambino
[This review was collected as part of a promotion.] Galaxy AI is incredibly helpful and in fact simplifies my lifestyle. I have used it to help create legal documents and to learn new things all the time. As for the phone itself, love the options and the ease of use as well as the security once I signed into my Samsung account. I spend alot of time on my phone and I have yet to discover all it has to offer but I'm getting there.
Value
5
Response from Samsung USBy R&R, June 23, 2026
Hello there DeanoBambino,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy AI features, reliable security, and user-friendly interface are designed to simplify everyday life. It's wonderful to hear that Galaxy AI has been a valuable tool for learning, creating documents, and enhancing productivity. We hope you continue to discover even more features to enjoy. Thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy AI features, reliable security, and user-friendly interface are designed to simplify everyday life. It's wonderful to hear that Galaxy AI has been a valuable tool for learning, creating documents, and enhancing productivity. We hope you continue to discover even more features to enjoy. Thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Product review
on June 20, 2026
Posted by: Doge55
[This review was collected as part of a promotion.] My Samsung device is really good but sometimes it is a little bit slow but overall it's pretty good
Value
5
Response from Samsung USBy R&R, June 23, 2026
Hello Doge55,
Thank you for sharing your thoughts on the Galaxy A17 5G. The bright display, dependable battery life, and easy-to-use features are designed for an enjoyable everyday experience. We appreciate you noting that the phone has been working well overall. We also value your feedback about occasional slowdowns, as it helps us continue improving future experiences.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A17 5G. The bright display, dependable battery life, and easy-to-use features are designed for an enjoyable everyday experience. We appreciate you noting that the phone has been working well overall. We also value your feedback about occasional slowdowns, as it helps us continue improving future experiences.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate quality meets affordability
on June 20, 2026
Posted by: WolfJamesGames
[This review was collected as part of a promotion.] I am absolutely in love with my Samsung Galaxy A17 5G, and Samsung has truly outdone themselves with this masterpiece of a device!The daily impact of this phone is unmatched. The stunning 6.7-inch Super AMOLED screen makes streaming my favorite movies and sports feel like a premium, cinematic getaway right in my hands. Whether I am working, handling school tasks, or diving into some casual gaming, the ultra-fast 5G speeds and flawless performance make everything feel smooth and effortless.The absolute highlight is the seamless integration of Galaxy AI. Features like Circle to Search have completely redefined how I browse the web and stay productive. Samsung has made high-end, next-gen innovation incredibly accessible with this phone. It is beautifully slim, incredibly reliable, and proof that Samsung is lightyears ahead when it comes to understanding what users actually need!
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hi there WolfJamesGames,
Thank you for your enthusiastic review of the Galaxy A17 5G. Its large, immersive display, fast 5G connectivity, and Galaxy AI tools, such as Circle to Search, make everyday entertainment and productivity effortless. We're glad to hear that the phone has supported your work, school tasks, streaming, and casual gaming while maintaining a slim and reliable design. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for your enthusiastic review of the Galaxy A17 5G. Its large, immersive display, fast 5G connectivity, and Galaxy AI tools, such as Circle to Search, make everyday entertainment and productivity effortless. We're glad to hear that the phone has supported your work, school tasks, streaming, and casual gaming while maintaining a slim and reliable design. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US