Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,738 Reviews)
Rating breakdown 3,738 reviews
5 Stars
2,188
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This product could use some adjustments
on October 1, 2026
Posted by: Bugg4ggub
[This review was collected as part of a promotion.] It's easy to navigate but it's so slow ni matter what i try to do o to speed it up. It lags. I wish I could do auto rotate vertically
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great has awesome features and is
on October 1, 2026
Posted by: Cowlover37
[This review was collected as part of a promotion.] I chose Samsung because they are a great company and there phone are top of the line
I get notifications quickly and the speakers are crystal clear and the cameras are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone overall
on October 1, 2026
Posted by: Ittybitty
[This review was collected as part of a promotion.] This phone has the best features and is incredibly easy to use. The performance is smooth and the camera takes great photos. I am glad I chose this device for my daily needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The worst phone ever
on October 1, 2026
Posted by: DisappointedBren
[This review was collected as part of a promotion.] When my much-loved Samsung Galaxy S22 Ultra fell and broke, I chose the A17 as a replacement until I could save up to buy the newest Samsung Galaxy Ultra.
I must be completely honest! Samsung should be ashamed to put their name behind the A17! It is the worst phone I have ever had the misfortune of owning!!
It constantly freezes, forcing me to close whatever app I am using. I have to wait a few seconds whenever I press any button because it literally lags.
I had to contact my son in an emergency, and the phone wouldn't even respond. It is so frustrating! It wasn't the first or the last time!
Please do NOT buy the A17. I am so disappointed that I may never get a Samsung again
Value
1
Response from Samsung USBy R&R, October 5, 2026
Hello DisappointedBren,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device combines 5G connectivity, a large display, and versatile camera features for everyday communication and entertainment. We appreciate you highlighting the issues you've experienced, such as freezing, delayed responses, and lag, especially during important moments when you needed your phone. Consistent responsiveness is vital for everyday smartphone use, and your detailed feedback is invaluable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experience with us.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device combines 5G connectivity, a large display, and versatile camera features for everyday communication and entertainment. We appreciate you highlighting the issues you've experienced, such as freezing, delayed responses, and lag, especially during important moments when you needed your phone. Consistent responsiveness is vital for everyday smartphone use, and your detailed feedback is invaluable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experience with us.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on October 1, 2026
Posted by: SirCreo360
[This review was collected as part of a promotion.] I choose Samsung because all the free apps and also very easy to use. Vvery capable of helping with any tasks I may have. I would not change it for any other phone manufacturer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly
on October 1, 2026
Posted by: Mrfixit
[This review was collected as part of a promotion.] The main reason why I chose the galaxy A17, was for the size of the screen to witch you can double as a mine TV, but also for the gaming, there is plenty of storage for all the updates, downloads that you want to store. The running system is fast and reliable, I will be staying with Samsung products, and cant wait to see wats next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has all the features I was looking for
on October 1, 2026
Posted by: Leoshiesty
[This review was collected as part of a promotion.] I have been looking and wanting to get a new phone for about a couple of months now, so as I looked at a few phone devices I decided to go with the one I have now, and I am glad that I chose this new galaxy device because it has all the features that I was looking for in it..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phone
on October 1, 2026
Posted by: 143ktw
[This review was collected as part of a promotion.] There are many features that I love about my new phone. One it is much lighter than my previous one. My only issue is with my service provider not telling me that I cannot make any changes to my plan for one year.
Value
4
Written by a customer while visiting Samsung US