Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,797 Reviews)
Rating breakdown 1,797 reviews
5 Stars
1,104
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Overall ok device
on March 16, 2026
Posted by: PacMan
[This review was collected as part of a promotion.] This Samsung device is not the best I've had, I upgraded from 16 through the mobile, and it's performance hasn't been great. It's slow at times, a few apps don't respond and Samsung wallet barely take any cards. I gave it 4 stars because when it's working then it's ok.
Value
4
Response from Samsung USBy R&R, March 21, 2026
Hello PacMan,
Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to support daily tasks such as apps, communication, and mobile payments, with features that integrate into everyday routines. Please continue to check for updates and built-in tools to help maintain performance over time.
Samsung remains committed to developing devices that meet a wide range of everyday needs. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to support daily tasks such as apps, communication, and mobile payments, with features that integrate into everyday routines. Please continue to check for updates and built-in tools to help maintain performance over time.
Samsung remains committed to developing devices that meet a wide range of everyday needs. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best device
on March 16, 2026
Posted by: AneyetWifi
[This review was collected as part of a promotion.] I use my samsaung device usually for playing minecraft. Galaxy AI helps me in the Gallery app to delete unnecessary parts of an image. I would recommend this device for light gaming an productivity items.
I
I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on March 16, 2026
Posted by: Fireandscrubs
[This review was collected as part of a promotion.] I absolutely love the phone. It's fast and reliable. It takes great photos. Downloading is easy and fast. I definitely recommend this phone to everyone. "GalaxyAI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have is phone it's really cool
on March 16, 2026
Posted by: SleepyKitty741
[This review was collected as part of a promotion.] I’ve been using the Galaxy A17 5G for a little while now and I’m really impressed with it. The phone runs smoothly for everyday things like texting, calling, watching videos, and using apps. The 5G connection is fast and makes browsing the internet and streaming much quicker.
The screen is bright and clear, which makes watching videos and looking at pictures really enjoyable. The battery life is also great and easily lasts throughout the day without needing to constantly recharge.
The camera takes nice photos for a phone in this price range, especially in good lighting. Overall, the Galaxy A17 5G is a solid phone that offers good performance, a nice display, and reliable battery life without costing a lot of money. I would definitely recommend it to anyone looking for a good, affordable smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great Features, Speedy Response.
on March 16, 2026
Posted by: Juiiccee
[This review was collected as part of a promotion.] My Galaxy A17 5G Is high speed very efficient and reliable for work and school. My AI assistant Mentor is just absolutely spendid and very useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't recommend at all
on March 16, 2026
Posted by: Chelsey
[This review was collected as part of a promotion.] This phone is probably one of the worst phones I have ever had ! Its slow it non stop freezes . I spend more time restarting it than actually using it ! -100/10 ! Do not buy !!!
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hey Chelsey,
Thank you for sharing your experience with the Galaxy A17 5G.
Designed to support everyday communication, streaming, and app usage, with features that fit seamlessly into your daily routine. Built-in optimization tools and regular updates help maintain the device’s performance over time.
To keep your device running smoothly, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. With Device Care, you can automatically optimize your phone or tablet for faster and better performance. The Quick Optimization feature detects apps that excessively drain battery power, clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your device is quick and simple. From Settings, swipe to and tap on Device Care. Then, tap "Optimize Now" and "Done."
For more detailed guidance on keeping your device in top shape, please refer to the online article provided below. Samsung is committed to developing devices that cater to a wide range of everyday needs.
Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G.
Designed to support everyday communication, streaming, and app usage, with features that fit seamlessly into your daily routine. Built-in optimization tools and regular updates help maintain the device’s performance over time.
To keep your device running smoothly, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. With Device Care, you can automatically optimize your phone or tablet for faster and better performance. The Quick Optimization feature detects apps that excessively drain battery power, clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your device is quick and simple. From Settings, swipe to and tap on Device Care. Then, tap "Optimize Now" and "Done."
For more detailed guidance on keeping your device in top shape, please refer to the online article provided below. Samsung is committed to developing devices that cater to a wide range of everyday needs.
Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Liked it so much I bought a 2nd one just like it
on March 16, 2026
Posted by: Kissmorty
[This review was collected as part of a promotion.] I bought my phone my Galaxy because it had the better of the speakers and I have a music lover so I am constantly listening to music and watching music videos and since I am not all tech savvy my Samsung AI and co-pilot work beautifully for me they're extremely easy to use definitely user friendly and fit comfortably in my back pocket when necessary
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the up to date technology
on March 16, 2026
Posted by: Angeleyes
[This review was collected as part of a promotion.] I can access Galaxy AI with my device. I also use it for streaming and social media.
Value
5
Written by a customer while visiting Samsung US