Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Love the new Galaxy Family addition
on June 28, 2026
Posted by: A17Fan
[This review was collected as part of a promotion.] I love the a17 its a great addition to the Galaxy Family!!
Value
5
Response from Samsung USBy R&R, June 29, 2026
Hey there A17Fan,
Thank you for welcoming the Galaxy A17 5G into your Galaxy family. With its large display, reliable 5G connectivity, and helpful AI tools, this device is designed to enhance your everyday tasks. We are pleased to hear that the A17 5G has been a valuable addition to your lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for welcoming the Galaxy A17 5G into your Galaxy family. With its large display, reliable 5G connectivity, and helpful AI tools, this device is designed to enhance your everyday tasks. We are pleased to hear that the A17 5G has been a valuable addition to your lineup. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
It's slow locks up and shutsoff
on June 28, 2026
Posted by: Cjwigger
[This review was collected as part of a promotion.] I use my phone for camara and music and games
If im playing my games im at home but if im walking or working then music must be playing
Value
1
Response from Samsung USBy R&R, June 29, 2026
Hello there,
Thank you for sharing your experience with the Galaxy A17 5G. This phone features 5G connectivity, a large display ideal for games and videos, and a camera system for capturing everyday moments. WE understand that slow performance, frequent freezing, and unexpected shutdowns have made it difficult for you to enjoy music, gaming, and photography throughout your day.
If you notice your phone slowing down after certain tasks, consider using the Quick Optimization feature. This tool enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize now," and then tap "Done."
Please visit the link below for more information on how to keep your phone running smoothly and able to keep up with your needs. Your feedback on the importance of dependable performance during active use is greatly appreciated. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This phone features 5G connectivity, a large display ideal for games and videos, and a camera system for capturing everyday moments. WE understand that slow performance, frequent freezing, and unexpected shutdowns have made it difficult for you to enjoy music, gaming, and photography throughout your day.
If you notice your phone slowing down after certain tasks, consider using the Quick Optimization feature. This tool enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize now," and then tap "Done."
Please visit the link below for more information on how to keep your phone running smoothly and able to keep up with your needs. Your feedback on the importance of dependable performance during active use is greatly appreciated. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Approved or not?
on June 27, 2026
Posted by: Hunnybunnymuffler
[This review was collected as part of a promotion.] caved and bought the Samsung Galaxy A17.
People have been talking about this phone since it dropped last year, and I needed to know if it was actually worth the money.
What I loved: The 6.7-inch
screen is incredible, and knowing it comes with six years of software updates completely changed how I think about keeping a budget phone long-term and the Galaxy AI on it a life saver at any given time !
People have been talking about this phone since it dropped last year, and I needed to know if it was actually worth the money.
What I loved: The 6.7-inch
screen is incredible, and knowing it comes with six years of software updates completely changed how I think about keeping a budget phone long-term and the Galaxy AI on it a life saver at any given time !
Value
4
Response from Samsung USBy R&R, June 29, 2026
Hello there Hunnybunnymuffler,
Thank you for sharing your experience with the Galaxy A17 5G. Its large 6.7-inch display, advanced AI features, and long-term software support truly enhance the enjoyment of a budget-friendly phone. It's wonderful to hear that both the screen and the everyday AI tools have made such a positive impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Its large 6.7-inch display, advanced AI features, and long-term software support truly enhance the enjoyment of a budget-friendly phone. It's wonderful to hear that both the screen and the everyday AI tools have made such a positive impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review.
on June 27, 2026
Posted by: JustBern24
[This review was collected as part of a promotion.] It's been 3 months since I gotten my Samsung Galaxy A17 5G. And honestly; I've been loving it. It's way better, bigger, sharper & clearer. All an All: This phone was the best upgrade I've ever gotten & I have to say: It feels really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Awesome Samsung Galaxy A17 5G Honest Review
on June 27, 2026
Posted by: JustBern24
[This review was collected as part of a promotion.] It's been over 3 months since I've gotten my A17 5G & I've been enjoying it throughout that time. It feels so good to get an upgrade after not having one for over 2 years now. It's way smoother, sharper & it so clear. Best phone I've had so far. Can't honestly complain!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can always count on Samsung.\nIt helps me.
on June 26, 2026
Posted by: Faithoverfear
[This review was collected as part of a promotion.] Hi, remind me a lot of what I need to get done.\nDaily, I thank God, I can count on it.\nThank you very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on June 24, 2026
Posted by: Lovemoesphone
[This review was collected as part of a promotion.] It's a great phone I use it to call text watch clips like security features
Value
5
Response from Samsung USBy R&R, June 25, 2026
Hello there Lovemoesphone,
Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that the 5G connectivity, bright display for watching videos, and built-in security features are enhancing your daily calls, messages, and entertainment. Your feedback on how well these features fit into your routine is much appreciated. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We’re glad to hear that the 5G connectivity, bright display for watching videos, and built-in security features are enhancing your daily calls, messages, and entertainment. Your feedback on how well these features fit into your routine is much appreciated. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 23, 2026
Posted by: DeadlySinz
[This review was collected as part of a promotion.] This phone is great it does everything i need and does it effortlessly
Value
5
Response from Samsung USBy R&R, June 24, 2026
Hi there DeadlySinz,
Thank you for sharing your feedback with us. The Galaxy A17 5G is designed to incorporate essential Galaxy features for everyday use. Its display delivers a smooth, vibrant viewing experience that enhances your daily tasks. We’re glad to hear that it helps you stay connected and productive with ease. It's wonderful to know that the device offers the convenience and functionality you need. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. The Galaxy A17 5G is designed to incorporate essential Galaxy features for everyday use. Its display delivers a smooth, vibrant viewing experience that enhances your daily tasks. We’re glad to hear that it helps you stay connected and productive with ease. It's wonderful to know that the device offers the convenience and functionality you need. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US