Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Needs mire durability
on August 21, 2026
Posted by: SEENTHELIGHT
[This review was collected as part of a promotion.] I chose this device out if desperation. It's a really good device but needs more water protection, a softer l, more rubbery outer case built in with raised side guards automatically before i even have to buy a case (which costs as much as my new phone!), and a stronger polycarbonate screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 21, 2026
Posted by: Bella34
[This review was collected as part of a promotion.] I chose galaxy over anything cause I love the product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 out of 5 cheap good phone almost got 4 stars
on August 20, 2026
Posted by: EddieMonster64
[This review was collected as part of a promotion.] This phone is cheap and has many features. For the pri e everything works well. The durability is almost excellent. Would have got 4 stars if the focus on the camera didn't stop working. The camera is important for many of my tasks and I can't take a clear picture of anything especially up close don't know why it stopped working
I tried everything in settings and apps but still Can't take clear pictures, would have got 5 stars but the camera problems I never had with Samsung.
I tried everything in settings and apps but still Can't take clear pictures, would have got 5 stars but the camera problems I never had with Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied with my phone
on August 20, 2026
Posted by: Jerome98
[This review was collected as part of a promotion.] Glad I chose this phone, it was an awesome upgrade from what I was using. Absolutely love the screen size and the clarity. It's not the flagship but it's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on August 20, 2026
Posted by: AshaLeee
[This review was collected as part of a promotion.] I chose the Samsung Galaxy 17. It's not to big not too small, it's just right! I love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5G
on August 20, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”“I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Thankful but still on the fence
on August 20, 2026
Posted by: Gremlin
[This review was collected as part of a promotion.] I'm still evaluating the device and configuring it to my workflow. I have noted a few minor issues, which I expect to resolve once setup is complete. That said, I am very impressed by several key features.
Value
3
Response from Samsung USBy R&R, August 25, 2026
Hello Gremlin,
Thank you for sharing your evaluation of your Galaxy A17 5G with us. Thank you for choosing the Galaxy A17 5G. Its vibrant display, 5G connectivity, and customizable Galaxy software can adapt to a variety of everyday workflows. We are glad several features have already impressed you and hope the experience feels even more seamless once your setup is complete. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your evaluation of your Galaxy A17 5G with us. Thank you for choosing the Galaxy A17 5G. Its vibrant display, 5G connectivity, and customizable Galaxy software can adapt to a variety of everyday workflows. We are glad several features have already impressed you and hope the experience feels even more seamless once your setup is complete. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Unsatisfied
on August 20, 2026
Posted by: Dee1488
[This review was collected as part of a promotion.] I chose the galaxy a17 5g because I had the a17 2025 edition and it was one of the best phones I have ever owned. But the newer 5g isn't as good quality as the prior version
Value
2
Response from Samsung USBy R&R, August 25, 2026
Hi Dee1488,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate that you chose the Galaxy A17 5G after having a positive experience with the previous A17 model. Its 5G connectivity, vibrant display, and everyday Galaxy features are designed to keep you connected. We understand that the newer model has not met the quality you valued in the previous version. Your comparison is important to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate that you chose the Galaxy A17 5G after having a positive experience with the previous A17 model. Its 5G connectivity, vibrant display, and everyday Galaxy features are designed to keep you connected. We understand that the newer model has not met the quality you valued in the previous version. Your comparison is important to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US