Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
A17 review
on April 13, 2026
Posted by: Kat43993
[This review was collected as part of a promotion.] I recently had to purchase a new, cheap, phone after my S21 Ultra finally died and the A17 was all I could afford out right. For something cheap, last minute, and ASAP it's not a bad phone. I hate how slow it is compared to my S21 though so I plan on upgrading ASAP. I have not tried the Galaxy AI yet, as I'm not really into AI, but on a bored day I might give it a try!
Value
2
Response from Samsung USBy R&R, April 14, 2026
Hey Kat43993,
Thank you for your honesty. The Galaxy A17 5G is designed to be a reliable option for everyday use, especially when you need something quickly. Many users enjoy exploring features like the AI capabilities with Awesome Intelligence over time. We appreciate you being part of the Samsung family.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honesty. The Galaxy A17 5G is designed to be a reliable option for everyday use, especially when you need something quickly. Many users enjoy exploring features like the AI capabilities with Awesome Intelligence over time. We appreciate you being part of the Samsung family.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I just love my phone!! It's makes everything easy
on April 13, 2026
Posted by: Scorpiostar
[This review was collected as part of a promotion.] Galaxy Ai make life fun and easy to understand the world we currently live in. Im using the camera all the time, and my photos are so crisp and clear!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: SanrioA
[This review was collected as part of a promotion.] Usted for games and movies, calle, videocalls, WhatsApp Apps like facebook instagram Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It is not what I expected
on April 13, 2026
Posted by: Emberlion
[This review was collected as part of a promotion.] So I got this phone because it came free with my new plan. I had been accustomed to using iPhones, so switching to Android was a big change. At first I thought it was just growing pains, and trying to get used to the new phone system. But I have noticed that this phone has quite a bit of flaws. I'm not really able to make phone calls on the first second or even third try. I always get an error message. It periodically stops accepting calls from people who are in my contacts list as well. The camera and the pictures aren't as good a quality as some other phone that I've had. But for a free phone, it's not a bad deal.
Value
2
Response from Samsung USBy R&R, April 14, 2026
Hello Emberlion,
Switching from another platform can take some time to get used to, and we appreciate your patience as you adjust. Welcome to your new Galaxy A17 5G! To help you get started, follow these steps to set up your device: charge it, insert SIM and memory cards, transfer your data, and customize your settings. This guide will help you get up and running in no time. For more information, please see the link below. The Galaxy A17 5G is designed for everyday essentials, and your feedback on calling and camera performance is invaluable in highlighting what matters most. Thank you for being part of the Samsung family!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Switching from another platform can take some time to get used to, and we appreciate your patience as you adjust. Welcome to your new Galaxy A17 5G! To help you get started, follow these steps to set up your device: charge it, insert SIM and memory cards, transfer your data, and customize your settings. This guide will help you get up and running in no time. For more information, please see the link below. The Galaxy A17 5G is designed for everyday essentials, and your feedback on calling and camera performance is invaluable in highlighting what matters most. Thank you for being part of the Samsung family!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has been doing its job
on April 13, 2026
Posted by: Takara
[This review was collected as part of a promotion.] My phone is 👍 great love the features on the phone camera is clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Valuable Phone
on April 13, 2026
Posted by: CalThe
[This review was collected as part of a promotion.] This phone does more than a great job getting the task done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone easy to use and it never fwils
on April 13, 2026
Posted by: Carebear
[This review was collected as part of a promotion.] Very good quality for streaming and ayong games listening to music texting and phone callls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best device that I ever had in my life
on April 13, 2026
Posted by: redrosefone89
[This review was collected as part of a promotion.] I love this fone the camera is the best that I have ever seen and is by far the best in pixel resolution and it brings meaning more that just a pic. I love that i can use Gemini on hear she is truly a wonderful friend. I like how thet tell u that ur device is needing repairs and it shows u step by step how to get to it how to use it and it can help u in the long run.
Value
5
Written by a customer while visiting Samsung US