Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,104
4 Stars
400
3 Stars
149
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
There awsome
on March 15, 2026
Posted by: Dirtybirdflying
[This review was collected as part of a promotion.] Love the brand and phones really good brand I like the devices and love the phone ill never go back to any other brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied with my A17!!
on March 15, 2026
Posted by: GalaxyLove1
[This review was collected as part of a promotion.] Galaxy AI is so easy to use!! Love all features that weren't in in A14 series. I'm so happy that I upgraded to this! Having the high contrast text really helps me for reading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone does not have no problem with it 🙂
on March 15, 2026
Posted by: Molle4life215
[This review was collected as part of a promotion.] I use it for my own personal life and my own business and my own time for games 🎮 likes to scroll through the app and watch the videos on YouTube for more information on how to make your own music sound and your family happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on March 15, 2026
Posted by: Bspencer50759
[This review was collected as part of a promotion.] My 17 is pretty good phone all the way round. I just wish it wasn't as easy to break. Feels like ifs cheap made.
Value
3
Response from Samsung USBy R&R, March 17, 2026
Good day Bspencer50759,
Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to provide a balance of performance, design, and reliability for everyday use. We recommend using protective accessories to enhance your daily routine and add extra protection and security to your device.
If your phone has already stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specific to each product. Additionally, you can choose to add Samsung Care+ on eligible devices for extended coverage and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Samsung is committed to developing devices that cater to a wide range of lifestyles. Thank you for being a part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A series is designed to provide a balance of performance, design, and reliability for everyday use. We recommend using protective accessories to enhance your daily routine and add extra protection and security to your device.
If your phone has already stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specific to each product. Additionally, you can choose to add Samsung Care+ on eligible devices for extended coverage and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Samsung is committed to developing devices that cater to a wide range of lifestyles. Thank you for being a part of the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am really liking this phone
on March 15, 2026
Posted by: Demon71
[This review was collected as part of a promotion.] I can't wait to see what this phone can do. It's also going to be interesting to see what the a.i. is of
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My galaxy a1 has issue
on March 15, 2026
Posted by: Bluesmom
[This review was collected as part of a promotion.] My galaxy A1 has a big flaw in that it does not allow me to make the phone calls I need to make when I need to make them. I have tried 2to 5 times and once in awhile get lucky but usually not. Have had it reset 2 times and still no luck.
Value
2
Response from Samsung USBy R&R, March 16, 2026
Hiya Bluesmom,
Thank you for sharing your experience with the Galaxy A17 5G. Devices in the Galaxy A series are designed to meet everyday communication needs, including making calls, sending messages, and staying connected with family and friends. This series offers a balance of functionality and reliability for daily routines.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. To start, check for software updates on your phone.
On your device, navigate to and open the Settings app. Swipe to find and tap on "Software update" or "System updates," which may vary depending on your model. Select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically, although you may need to tap "Download now" on some devices.
Staying connected is at the core of what Galaxy devices are designed to support. Thank you for being a Samsung customer!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Devices in the Galaxy A series are designed to meet everyday communication needs, including making calls, sending messages, and staying connected with family and friends. This series offers a balance of functionality and reliability for daily routines.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. To start, check for software updates on your phone.
On your device, navigate to and open the Settings app. Swipe to find and tap on "Software update" or "System updates," which may vary depending on your model. Select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically, although you may need to tap "Download now" on some devices.
Staying connected is at the core of what Galaxy devices are designed to support. Thank you for being a Samsung customer!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Performance For A Very Good Price
on March 15, 2026
Posted by: TheSnek
[This review was collected as part of a promotion.] The A17 is a huge improvement over my previous android and I was able to obtain it for an even lower price after I switched mobile carriers. The camera is sharp, the menus flow very well and there's no worries about the software going out of date for a long time to come.
My main gripe is the short battery life (-25% in 5 hours of light usage including Bluetooth) but overall I am happy to own this device for the amount I paid for it.
My main gripe is the short battery life (-25% in 5 hours of light usage including Bluetooth) but overall I am happy to own this device for the amount I paid for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on March 15, 2026
Posted by: SavageViking
[This review was collected as part of a promotion.] I like this phone alot does everything I need itbto and plenty more. Good purchase!
Value
4
Written by a customer while visiting Samsung US