Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,738 Reviews)
Rating breakdown 3,738 reviews
5 Stars
2,188
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This phone is awesome
on October 3, 2026
Posted by: cavewoman
[This review was collected as part of a promotion.] This is a very nice phone with lots of features. The camera is great and I can watch videos and play games with ease
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung does it well.
on October 3, 2026
Posted by: Samsunggotme
[This review was collected as part of a promotion.] I chose the Samsung A17 5G due to its compatibility with my previous devices and Samsung.Just does it better than most. The reason I say this is because overall it's the rand people choose when they're looking for stability and reasonable features that don't lack style. We could all learn a lesson from samsung and its lineup of overachievers. Thank you , samsung for your dedicated efforts towards reliability, sustainability, and overall good taste.
Value
4
Response from Samsung USBy R&R, October 7, 2026
Hiya Samsunggotme,
The Galaxy A17 5G brings together a vivid Super AMOLED display, optical image stabilization for steadier photos, and six generations of OS upgrades. We appreciate your thoughtful words about its compatibility, style, and everyday reliability. It’s wonderful to hear that it feels at home alongside your other Samsung devices. Thank you for your continued trust and for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A17 5G brings together a vivid Super AMOLED display, optical image stabilization for steadier photos, and six generations of OS upgrades. We appreciate your thoughtful words about its compatibility, style, and everyday reliability. It’s wonderful to hear that it feels at home alongside your other Samsung devices. Thank you for your continued trust and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is cool!
on October 3, 2026
Posted by: Dusten
[This review was collected as part of a promotion.] I Chose the Galaxy A17 to upgrade from my Galaxy A14 and am extremely satisfied with the outcome of doing this! The pictures que is great, the screen is very clear and detailed! It's got awesome features on this phone, it's easy to learn and use, it's not the newest or latest model because I couldn't afford that at the moment but for what it's worth and me being a Galaxy Lover since day one, I'm grateful and thankful for it! One of these better day's and night's that are coming I'll get the latest model and really be lit with y'all! Anyway, I'm grateful and thankful for this Galaxy A17 5G, thank y'all Galaxy! All Love!
Value
3
Response from Samsung USBy R&R, October 5, 2026
Hey Dusten,
We are thrilled to hear that your Galaxy A17 5G has been a fantastic upgrade from your A14. The clear display, versatile camera, and user-friendly Galaxy features make it a perfect companion for daily use. It truly means a lot to us that longtime Galaxy fans continue discovering enjoyable features with each upgrade. Thank you for your loyalty to the Galaxy brand and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We are thrilled to hear that your Galaxy A17 5G has been a fantastic upgrade from your A14. The clear display, versatile camera, and user-friendly Galaxy features make it a perfect companion for daily use. It truly means a lot to us that longtime Galaxy fans continue discovering enjoyable features with each upgrade. Thank you for your loyalty to the Galaxy brand and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money!!!
on October 3, 2026
Posted by: Anonymous
from Ny
Expertise:Intermediate
Don't bother wasting your money phone stopped working 14 days after which conviently I can't switch it for a new one so dont even bother Samsung is a joke they are penalizing me fir their defective equipment
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 5, 2026
Hello there,
The Galaxy A17 5G features 5G connectivity, a large display, and versatile camera capabilities designed for everyday use. We understand that having a phone stop working shortly after purchase is not the experience we want associated with these features. If your device has ceased functioning within a short time after purchase, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship.
Additionally, for eligible devices, we offer Samsung Care+, which provides extended protection and extra support. We appreciate you sharing your feedback regarding your experience after just 14 days of use. Your input is invaluable as we continue to evaluate the Galaxy experience. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features 5G connectivity, a large display, and versatile camera capabilities designed for everyday use. We understand that having a phone stop working shortly after purchase is not the experience we want associated with these features. If your device has ceased functioning within a short time after purchase, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship.
Additionally, for eligible devices, we offer Samsung Care+, which provides extended protection and extra support. We appreciate you sharing your feedback regarding your experience after just 14 days of use. Your input is invaluable as we continue to evaluate the Galaxy experience. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just can't say enough about my awesome new phone
on October 3, 2026
Posted by: Slyder
[This review was collected as part of a promotion.] I chose the A17 model when I bought my phone, Because it has all the latest features that I was looking for,plus it's light,and the loudness when you listen to the music is awesome!!! I believe that It's the best phone I've ever had totally depended and sturdy to. The buttons are easy to locate and use even with one hang. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A series: My trilogy then to now.
on October 3, 2026
Posted by: DoxieGurl
[This review was collected as part of a promotion.] I started with the A 15 and was not very impressed. Basically without wifi and a memory card, the phone was just slow and only reliable when it chose. I upgraded to the A 16 which had an okay, but not awesome camera. It DID have amazing speeds and connectivity, however, shortly after getting it I lost it. Went back to a 15 for a bit. Now I'm up to the 17. Great overall. Connectivity, memory, and camera works beautifully. If it were a test out of the 3, this would be the phone that I chose.
Value
4
Response from Samsung USBy R&R, October 7, 2026
Hello DoxieGurl,
We love hearing how the Galaxy A17 5G has become your favorite chapter in the A series. With 5G connectivity, 128GB of storage, and optical image stabilization for steadier photos, it brings together the features you’ve highlighted. It’s wonderful to hear that the connectivity, storage, and camera are working beautifully for you. Thank you for sharing your journey and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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We love hearing how the Galaxy A17 5G has become your favorite chapter in the A series. With 5G connectivity, 128GB of storage, and optical image stabilization for steadier photos, it brings together the features you’ve highlighted. It’s wonderful to hear that the connectivity, storage, and camera are working beautifully for you. Thank you for sharing your journey and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice I made all year
on October 3, 2026
Posted by: NotWhitney
[This review was collected as part of a promotion.] I'm so glad I chose A17 5G as my newest Samsung device! It's perfect for all that my busy life demands!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever.
on October 3, 2026
Posted by: CHIP
from South Carolina
Expertise:Intermediate
Battery dies fast. Connectivity is hit or miss. I can have signal and still not have service. Performance is subpar across the board. No wonder they were giving it away. Never again
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, October 6, 2026
Hi CHIP,
Thank you for sharing your feedback. Galaxy A17 5G brings together a Super AMOLED display, Knox security, and a slim design. Battery drain, interrupted service, and slow performance can make everyday tasks hard to do. Start with Settings > Battery > View details to review app consumption, then use Device care > Optimize now. For service interruptions despite signal bars, Samsung's mobile network guide provides additional checks to help narrow down the cause. Thank you for sharing your experience with Samsung.
Samsung phone has poor mobile network signal
Galaxy Battery
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. Galaxy A17 5G brings together a Super AMOLED display, Knox security, and a slim design. Battery drain, interrupted service, and slow performance can make everyday tasks hard to do. Start with Settings > Battery > View details to review app consumption, then use Device care > Optimize now. For service interruptions despite signal bars, Samsung's mobile network guide provides additional checks to help narrow down the cause. Thank you for sharing your experience with Samsung.
Samsung phone has poor mobile network signal
Galaxy Battery
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US