Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This product has great feature, works very well.l
on April 13, 2026
Posted by: AKSewell
[This review was collected as part of a promotion.] I use my Samsung device to talk to family, stream movies, and ask galaxy AI any question i need more information on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awsome
on April 13, 2026
Posted by: truepackergirl82
[This review was collected as part of a promotion.] Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung
on April 13, 2026
Posted by: Kimbervic
[This review was collected as part of a promotion.] I love my Samsung phone. I do many things like record and edit videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone easy to use
on April 13, 2026
Posted by: Jacob2121
[This review was collected as part of a promotion.] Great phone works very well pictures and graat,sound quality is very excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17
on April 13, 2026
Posted by: Smitty73
[This review was collected as part of a promotion.] Great phone at a great price. Got it for my daughter and it is perfect for her. The galaxy AI is very useful and works as it should.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.. I love taking pictures
on April 13, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] This product is great. I work on my ohine alot and having the ability to share and sync to my computer is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone the UI system makes phone restart
on April 13, 2026
Posted by: James420
[This review was collected as part of a promotion.] My Galaxy A17 is a decent phone I use it for emails and business play a few games and watch movies when out and about the only real issues I have with it is UI system makes it restart and it tends to hide texts and stuff in the background that make it lock up other than that it's a great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My first samsung phone the good and the bad
on April 13, 2026
Posted by: Billybo
[This review was collected as part of a promotion.] This was my first samsung and at first I loved it and still do , but after three months it would crash every once in again now , around eight months later , it crashes at least once a day is extremely and is extremely glitchy
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hey there Billybo,
Thank you for your honesty and for choosing Samsung for your first experience. The Galaxy A17 5G is designed for everyday use, and your feedback on long-term performance underscores how important reliability is over time. I understand that when your Galaxy phone freezes or crashes, it can be quite frustrating. The good news is that these concerns can likely be resolved without sending your device in for service.
You can take a few simple steps to prevent future freezes and crashes. For instance, rebooting your phone and keeping your software updated are effective measures. Additionally, ensuring that your device has enough storage space can make a significant difference. If your phone or tablet is low on storage, you can optimize your device using the Device Care feature. You may also want to back up extra files with Smart Switch or through your Samsung or Google account.
For more information on how to keep your device running smoothly and to free up storage space, please check out the link provided below. Thank you for your feedback and for being part of the Samsung family!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honesty and for choosing Samsung for your first experience. The Galaxy A17 5G is designed for everyday use, and your feedback on long-term performance underscores how important reliability is over time. I understand that when your Galaxy phone freezes or crashes, it can be quite frustrating. The good news is that these concerns can likely be resolved without sending your device in for service.
You can take a few simple steps to prevent future freezes and crashes. For instance, rebooting your phone and keeping your software updated are effective measures. Additionally, ensuring that your device has enough storage space can make a significant difference. If your phone or tablet is low on storage, you can optimize your device using the Device Care feature. You may also want to back up extra files with Smart Switch or through your Samsung or Google account.
For more information on how to keep your device running smoothly and to free up storage space, please check out the link provided below. Thank you for your feedback and for being part of the Samsung family!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US