Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
My horrible phone
on April 13, 2026
Posted by: Dayday
[This review was collected as part of a promotion.] My A17 is horrible its old and with that being said its super slow and super glitchy constantly having issues with it and this phone has taken my stress to a all time high
Value
2
Response from Samsung USBy R&R, April 16, 2026
Hey Dayday,
We understand your frustration and appreciate you taking the time to share your thoughts. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of reliability and smooth performance.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. It also allows you to automatically optimize your phone or tablet for better performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device Care. Then, tap "Optimize now," and finally tap "Done." For more information on how to optimize your device, please check out the link provided below.
Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We understand your frustration and appreciate you taking the time to share your thoughts. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of reliability and smooth performance.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. It also allows you to automatically optimize your phone or tablet for better performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device Care. Then, tap "Optimize now," and finally tap "Done." For more information on how to optimize your device, please check out the link provided below.
Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on April 13, 2026
Posted by: Lokita64
[This review was collected as part of a promotion.] Works relatively well, but does lag a bit moving around on the phone. For basic use a pretty good phone.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hola Lokita64,
Thank you for sharing your honest feedback about your Galaxy A17 5G. What you've mentioned accurately reflects the device's characteristics. It serves as an excellent tool for getting things done, offering everyday reliability, practical features, and user-friendly performance. This is why the A Series remains a strong choice for basic daily use.
We also appreciate your input regarding responsiveness. Usually, performing a Quick Optimization on your phone can provide the boost you need. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, simply go to Settings, swipe to Device care, tap "Optimize now," and then select "Done."
Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your honest feedback about your Galaxy A17 5G. What you've mentioned accurately reflects the device's characteristics. It serves as an excellent tool for getting things done, offering everyday reliability, practical features, and user-friendly performance. This is why the A Series remains a strong choice for basic daily use.
We also appreciate your input regarding responsiveness. Usually, performing a Quick Optimization on your phone can provide the boost you need. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, simply go to Settings, swipe to Device care, tap "Optimize now," and then select "Done."
Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a great look and features.
on April 13, 2026
Posted by: Jayretro
[This review was collected as part of a promotion.] Good device need too work on storage and graphics for your gaming apps and clients.🙏❤️
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi Jayretro,
Thank you for sharing your thoughts on the Galaxy A17 5G. The sleek design and integrated Galaxy features make this device enjoyable for both entertainment and everyday tasks. Your feedback regarding storage and gaming performance is valuable, and we appreciate it. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The sleek design and integrated Galaxy features make this device enjoyable for both entertainment and everyday tasks. Your feedback regarding storage and gaming performance is valuable, and we appreciate it. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17
on April 13, 2026
Posted by: CellphoneAddicted
[This review was collected as part of a promotion.] I have been extremely happy with my Samsung A17. I have had my phone for over 5 years and it's never slowed or had notifications for low memory/storage and I've taken tons of photos/screenshots and many apps installed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality is amazing.
on April 13, 2026
Posted by: SKUZZELBUTT
[This review was collected as part of a promotion.] The Galaxy Ai capabilities on my A17 5G device far surpass anything I expected. I love to stream shows, and this device does that flawlessly. I never have any lag when playing online multi-player games either. I will forever be a Galaxy buyer. No other phone can compete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5G
on April 13, 2026
Posted by: SAMSUNGGALAXYA175G
[This review was collected as part of a promotion.] I've used a Samsung Galaxy A17 5G for a shirt period of time that I got from a friend and it has some really solid features. I've repeatedly purchased Samsung Galaxys, because I like the Android operating system and the camera offered. The features continually expand over the years and become more interesting and useful with time. I've used Galaxy AI on the device to learn things and quicken simple tasks during the day, but I don't like to utilize AI so much that I lose touch with others or my own individuality and creativity. I don't like the inability to replace the battery in the back over time and being forced to update so much. The phone is expensive enough and it should be fine for users to have the option to replace a battery when it stops charging as well instead of needing to buy a new phone entirely. The amount of updates required and being required to update decreases the quickness of phone tasks and uses up alot of space and memory.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on April 13, 2026
Posted by: Dagger
[This review was collected as part of a promotion.] This is the first android phone I've ever had. I've officially made the switch from that one fruit company. Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HANDS DOWN THE BEST PHONE IVE OWNED IN YEARS!!!
on April 13, 2026
Posted by: Trossity
[This review was collected as part of a promotion.] This phone is a pretty big accomplished in my opinion. For a budget friendly alternative to the S series, I can't belive how well it performs. I mean it blows alot of the older s series phones out of the water. This the first time I was I was presently surprised with a phone that didn't break my bank. It's sleek, responsive, innovative and has anything you could possibly need out of cell phone and more. I think alot of that charm is Thanks to the user friendly OS. The seamless use of the Galaxy AI Has all you personal preferences, task management, creative process and the power find anything you need instantaneously. SAMSUNG i must tip my hat in respect and gratitude. It's so exciting what to see what just one cell phone has to offer for the future of how we communicate.
Value
5
Written by a customer while visiting Samsung US