Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great functionality
on October 4, 2026
Posted by: Jdoh210
[This review was collected as part of a promotion.] I was unsure if I wanted to switch brands all together. Im happy I chose to stick with Samsung and get the galaxy a17 . It's got alot of great features and good quality and specs for the price point
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy a17
on October 4, 2026
Posted by: Didimagic
[This review was collected as part of a promotion.] I wish it was lighter and waterproof.
I would have preferred 1 tap on the right hand side for screenshot instead if double
I would have preferred 1 tap on the right hand side for screenshot instead if double
Value
4
Response from Samsung USBy R&R, October 7, 2026
Ahoy Didimagic,
The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and offers six generations of OS upgrades. We value your feedback regarding its weight, water resistance, and screenshot functionality. With an IP54 rating, the device is splash-resistant, but please avoid submerging it in water. For easier access to taking screenshots, navigate to Settings > Accessibility > Interaction and dexterity > Assistant menu, and then add Screenshots to the menu. This will allow you to take screenshots without having to press two buttons simultaneously. Thank you for sharing your thoughts and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and offers six generations of OS upgrades. We value your feedback regarding its weight, water resistance, and screenshot functionality. With an IP54 rating, the device is splash-resistant, but please avoid submerging it in water. For easier access to taking screenshots, navigate to Settings > Accessibility > Interaction and dexterity > Assistant menu, and then add Screenshots to the menu. This will allow you to take screenshots without having to press two buttons simultaneously. Thank you for sharing your thoughts and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Product has excellent quality and durability.
on October 4, 2026
Posted by: Shun2phone
[This review was collected as part of a promotion.] I needed a new phone with good quality. I'm glad I chose a Samsung galaxy for streaming,videos,and games as well as capturing excellent photos to create unconditional and priceless memories with family and friends..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and responsive
on October 4, 2026
Posted by: LovesTech
[This review was collected as part of a promotion.] This phone performs very well. I'm very glad I chose it. The Galaxy A17 is fast and feels good to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on October 4, 2026
Posted by: BsStone
[This review was collected as part of a promotion.] Ir was time for a up grade and my ol d phone was broken so I chose the Galaxy A 17 and im grade I did it's a awesome phone ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got to get back to the basics here...
on October 4, 2026
Posted by: ZZZ333
[This review was collected as part of a promotion.] I chose to purchase this Samsung A17 5G for its sturdy and fast system that never lets me down. Love the phone case selection as well. Stylish and a work hog! Loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is subpar
on October 3, 2026
Posted by: Jayrick7
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5G because I have been pretty impressed with Samsung up until now. I cant switch back and forth between apps and not lose my place. This is great friction when the phone also wont load my notifications and makes getting any verification codes almost impossible.
Value
2
Response from Samsung USBy R&R, October 5, 2026
Howdy Jayrick7,
The Galaxy A17 5G brings together 5G connectivity, a spacious display, and versatile camera features for everyday use. We appreciate you explaining what happens when switching between apps and trying to access notifications or verification codes. Smooth multitasking and reliable notifications are important to the daily Galaxy experience, and your feedback helps Samsung better understand where that experience can be improved. Thank you for continuing to share your experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G brings together 5G connectivity, a spacious display, and versatile camera features for everyday use. We appreciate you explaining what happens when switching between apps and trying to access notifications or verification codes. Smooth multitasking and reliable notifications are important to the daily Galaxy experience, and your feedback helps Samsung better understand where that experience can be improved. Thank you for continuing to share your experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Love everything except it doesn't want to charge
on October 3, 2026
Posted by: nanascrayzass
[This review was collected as part of a promotion.] The phone is great. Have no problems with it. Except for I cannot get it to charge most of the time. I have to try at least a dozen chargers before I find one that will finally work. And it's a brand new phone only had it for a few weeks.
Value
4
Response from Samsung USBy R&R, October 7, 2026
Hello nanascrayzass,
The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and offers six generations of operating system upgrades. We appreciate your positive feedback about the phone. We understand that repeatedly trying different chargers can make daily use inconvenient. Please inspect the charging cable and port for any debris or visible damage. Restart the phone and test a known working Samsung charger and cable with a functioning wall outlet. Since you have already tried several chargers, we recommend checking the Samsung Support article linked below for assistance in arranging an assessment if the charging issues persist. Thank you for choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and offers six generations of operating system upgrades. We appreciate your positive feedback about the phone. We understand that repeatedly trying different chargers can make daily use inconvenient. Please inspect the charging cable and port for any debris or visible damage. Restart the phone and test a known working Samsung charger and cable with a functioning wall outlet. Since you have already tried several chargers, we recommend checking the Samsung Support article linked below for assistance in arranging an assessment if the charging issues persist. Thank you for choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US