Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Phenomenal features compared to other phones
on March 11, 2026
Posted by: AppleNicole
[This review was collected as part of a promotion.] The Galaxy AI I really like better than the AI mode and Google and other ones as well I use it to help me word my conversations correctly if I lose my wording and for essays for colleges that I've been applying to and I use my Samsung device for social media mostly and making my videos and the features on this device are good actually they're great and I love the camera quality and I appreciate the product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Man this phone is great with graphics for my games
on March 11, 2026
Posted by: KingJuan
[This review was collected as part of a promotion.] Man this phone is awesome with the graphics for my games.I play a lot of games on my phone and it usually slows down or like legs cause of the graphics but with this phone has been awesome. For us gamers out there check it out call of duty is up too speed on it. Greatness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with good features and battery life.
on March 11, 2026
Posted by: AHeartlikeGold
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A17 5G for a while now, and honestly it’s been a really good phone for everyday use. One of the first things I noticed was the big screen. It’s clear, bright, and perfect for watching videos, scrolling through social media, or texting. Everything looks smooth when you scroll, and the size of the display makes it comfortable to use.
The battery life has also been really impressive for me. I can usually go the whole day without needing to charge it, even when I’m using it for messages, apps, and browsing. That’s something I really appreciate because I don’t like having to constantly look for a charger.
The camera is another feature I like. The photos come out clear and sharp, especially in good lighting. It works well for quick pictures, selfies, and capturing everyday moments. It may not be the most high-end camera out there, but for a phone in this price range it definitely does a good job.
As far as speed goes, the phone runs smoothly for the things I normally do like calling, texting, social media, and watching videos. I haven’t really had any major lag or problems. Plus, having 5G makes the internet feel faster when I’m not on Wi-Fi.
Overall, I think the Samsung Galaxy A17 5G is a great phone if you want something reliable without spending a lot of money. It has a nice display, good battery life, and solid performance for everyday use. For the price, I feel like it’s definitely worth it. ⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good capable budget phone
on March 11, 2026
Posted by: Jimboslice
[This review was collected as part of a promotion.] If you're used to flagship phones this phone may not be for you. Where I really noticed stuttering is on Twitter or Facebook it doesn't scroll smooth if you're scrolling fast but if you adjust your scrolling speed to the phone it works well it is capable of most tasks.
Value
4
Response from Samsung USBy R&R, March 21, 2026
Hello Jimboslice,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed to handle everyday tasks such as social networking, streaming, and staying connected throughout the day. Adjusting how you navigate through apps can significantly enhance your experience, especially during extended scrolling sessions. The reliable A series is intended for daily use, ensuring you can keep up with the things that matter most. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed to handle everyday tasks such as social networking, streaming, and staying connected throughout the day. Adjusting how you navigate through apps can significantly enhance your experience, especially during extended scrolling sessions. The reliable A series is intended for daily use, ensuring you can keep up with the things that matter most. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17
on March 11, 2026
Posted by: CHAOSAGENTALLMYLOVE
[This review was collected as part of a promotion.] I love My Samsung A17, with the galaxy Ai. All wrapped in one smooth cat. As a new starting nfp I needed a phone just for my advocacy. The Os is just soo smooth. I use AI for many aspects in my organization. A reliable friendly usable platform. I just love it. #ALLMYLOVEADVOCACY.
#ITSOKTOLOVEBOTHPARENTS.
#ITSOKTOLOVEBOTHPARENTS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mr
on March 10, 2026
Posted by: Gumby
Worst phone I have owned period. Will not purchase again. Making me rethink about buying another samsung phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 11, 2026
Greetings Gumby,
Thank you for sharing your experience with the Galaxy A17 5G. Galaxy A series devices are designed to provide reliable performance for everyday use, along with the connected features that many Samsung users enjoy across the Galaxy ecosystem. They offer a balance of smooth performance, modern design, and the familiar Galaxy experience, simplifying daily tasks and keeping you connected.
We would love to learn more about your experience and offer assistance in optimizing your device to suit your preferences. If you're interested, please reach out to our Samsung Support Team for more information about your device. Additionally, we have linked some resources below for further insights. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Galaxy A series devices are designed to provide reliable performance for everyday use, along with the connected features that many Samsung users enjoy across the Galaxy ecosystem. They offer a balance of smooth performance, modern design, and the familiar Galaxy experience, simplifying daily tasks and keeping you connected.
We would love to learn more about your experience and offer assistance in optimizing your device to suit your preferences. If you're interested, please reach out to our Samsung Support Team for more information about your device. Additionally, we have linked some resources below for further insights. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
How to Properly Use an A17
on March 9, 2026
Posted by: Anonymous
To all of the people who don’t know how to use this phone within its confines respectfully, leaving all these bad reviews as to why their phone is so slow: This phone is completely fine at what it does. It is a cheaper phone sure, doesn’t have the same things that make a Galaxy S2whatever good at handling all the apps you throw at it. Quit overloading this thing with apps. It’s meant to get the very basic job done of calls, texts, email, basic internet tasks, video, music streaming sure yeah whatever. But when you overload it with 10+ social media apps plus another 20 games you just HAVE to play, that drains the RAM to nothing, when this phone only has 4GB to begin with… all that stuff runs in the background and kills the RAM and processor, of course it’s gonna be slow… If you’re going to get this phone, it will get the job done. Delete the bloatware, quit overloading it with apps you don’t need. Get the 6GB RAM variant instead if you need the extra boost. Use a computer, or tablet, or something else that’s not this for your social media and games….for Pete’s sake…. This phone is fine. Adapt to it before you bash it.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Lags sooooo bad
on March 8, 2026
Posted by: Painfully slow
This phone lags so badly it will drive you insane.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 9, 2026
Greetings to you,
Thank you for sharing your thoughts on the Galaxy A17 5G. The device's performance can vary depending on how apps, updates, and background activity interact with it. The Galaxy A series is designed to deliver reliable everyday performance, 5G connectivity, a smooth display experience, and Samsung’s built-in Device Care tools that help keep the device running efficiently over time.
To monitor your device’s performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better speed and performance. The Quick Optimize feature detects apps that drain excessive battery and clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is simple and fast. Just follow these steps: go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done.
Thank you for being part of the Samsung community. For more information on keeping your device running smoothly, please check out the linked resources below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The device's performance can vary depending on how apps, updates, and background activity interact with it. The Galaxy A series is designed to deliver reliable everyday performance, 5G connectivity, a smooth display experience, and Samsung’s built-in Device Care tools that help keep the device running efficiently over time.
To monitor your device’s performance, you can use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better speed and performance. The Quick Optimize feature detects apps that drain excessive battery and clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is simple and fast. Just follow these steps: go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done.
Thank you for being part of the Samsung community. For more information on keeping your device running smoothly, please check out the linked resources below. We appreciate your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US