Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Many issues
on June 29, 2026
Posted by: 107638
[This review was collected as part of a promotion.] I get the message that n y phone is running slow and that I need to restart it 3 to 4 times a week.
Occasionally I get dropped from an app and I need to log back into the app. Using n y old Samsung A32 5G I don't ever see this problem.
It runs slow compared to the Samsung A32 5G.
Occasionally I get dropped from an app and I need to log back into the app. Using n y old Samsung A32 5G I don't ever see this problem.
It runs slow compared to the Samsung A32 5G.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Okay overall
on June 29, 2026
Posted by: Shop2drop
[This review was collected as part of a promotion.] Overall decent phone but screen breaks easily even with protector. The sound quality could use improvement as well but it's an older phone so im okay with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 29, 2026
Posted by: Re9garc
[This review was collected as part of a promotion.] Use my phone daily for personal and business. Love all the features and camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is great. But I have had issues with it.
on June 29, 2026
Posted by: Back2back
[This review was collected as part of a promotion.] Like I said I have had issues with it. Like playing a game on my phone. I will be playing and I will be kicked out of my game. Watching shows and movies on my phone is ok. Runs a little slow. Taking pictures is ok. Be nice if I could do more.
Value
2
Response from Samsung USBy R&R, June 30, 2026
Hey there Back2back,
Thank you for sharing your experience. The Galaxy A17 5G includes Galaxy AI features, a versatile camera, and a large display designed for entertainment and everyday tasks. We are glad to hear you have enjoyed watching shows and taking photos on your device. Your comments about game performance, responsiveness, and overall speed are appreciated and will be shared with our teams for continued improvements. Please check out the link below for more on how to keep your device running smoothly. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G includes Galaxy AI features, a versatile camera, and a large display designed for entertainment and everyday tasks. We are glad to hear you have enjoyed watching shows and taking photos on your device. Your comments about game performance, responsiveness, and overall speed are appreciated and will be shared with our teams for continued improvements. Please check out the link below for more on how to keep your device running smoothly. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The Bad Egg
on June 29, 2026
Posted by: Toms10b
[This review was collected as part of a promotion.] This is probably the worst phone I have owned. It has been slow since the day I got it. When I click on an app I have to wait 10-20 seconds before the app will open. The text message app will open and be just a black screen. I have had to wait days for it to come back online. I am assuming I just have a bad egg but I am stuck with this bad egg as I am not paying for a new phone.
Value
1
Response from Samsung USBy R&R, July 1, 2026
Hey there Toms10b,
Thank you for sharing your experience. The Galaxy A17 5G includes AI features, a large display, and long-lasting battery life designed for everyday use. We understand how important it is for apps and messaging to open quickly and perform reliably. Your comments about performance, app responsiveness, and messaging delays are appreciated and will be shared with the appropriate teams as we continue improving future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G includes AI features, a large display, and long-lasting battery life designed for everyday use. We understand how important it is for apps and messaging to open quickly and perform reliably. Your comments about performance, app responsiveness, and messaging delays are appreciated and will be shared with the appropriate teams as we continue improving future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Reliable, and with easy to use @Galaxy AI
on June 29, 2026
Posted by: Jakey17
[This review was collected as part of a promotion.] I've been really impressed with my Samsung device. The display is bright and sharp, the battery easily lasts throughout my day, and everything runs smoothly, whether I'm streaming videos, browsing the web, or using multiple apps. One of my favorite features is @Galaxy AI, which makes everyday tasks faster and more convenient with its smart tools and helpful suggestions. The camera takes clear, vibrant photos, and the overall design feels premium and comfortable to use. Samsung continues to deliver reliable performance and innovative features that make using my phone enjoyable every day. I would definitely recommend it to anyone looking for a dependable, feature-packed smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work horse
on June 29, 2026
Posted by: Ericwayne
[This review was collected as part of a promotion.] My a17 is an absolute workhorse. No it's not the top of the line, but serves it's purpose well. And with my absolute trust in samsungs products I have fait my A17 will keep doing what it needs to, without fail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone for the price point
on June 29, 2026
Posted by: Klr9238
[This review was collected as part of a promotion.] Galaxy AI has been so helpful! This phone is sleek and lightweight, great features. I've been happy with my purchase
Value
5
Written by a customer while visiting Samsung US