Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(2,309 Reviews)
Open Ratings Snapshot
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product. 
(
5 out of 13
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5 out of 5
5
Was very affordable and comes with great features.
on March 13, 2026
Posted by: Izzybornbad1
[This review was collected as part of a promotion.] My galaxy AI comes with great features. The customization available and easy usage makes it a great phone! Plenty of storage and doesn't start running sluggish. Easy to operate and very user friendly. Thanks
Value
5 out of 5
5
Response from Samsung USBy R&RMarch 13, 2026
Hi there Izzybornbad1,
The Galaxy A17 5G was built to blend power, design, and reliability. Thanks for letting us know it’s meeting your needs. Thank you for choosing Samsung!
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 13, 2026
Posted by: Theraresection86
[This review was collected as part of a promotion.] The camera quality is great and storage was pretty impressive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is good
on March 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Is a good phone but whe i call it's has a trouble sometimes
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst buy
on March 13, 2026
Posted by: Mshell
[This review was collected as part of a promotion.] The AI fuction is amazing but the all around phone sucks , worst phone I have ever owned. Can not make a phone call with it. Its a 1 star and that star is solely the AI function all around phone I regret the purchase , I got what I paid for,"cheap"
Value
1 out of 5
1
Response from Samsung USBy R&RMarch 14, 2026
Hi Mshell,
Thank you for sharing your experience with the Galaxy A17 5G. This device is built to support everyday applications and services through Android and One UI. Please remember that software performance can differ depending on the versions of the applications or system updates. To improve stability, consider checking for system updates and restarting your device. You can find useful information on keeping your device running smoothly in the link below. We value your feedback!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 13, 2026
Posted by: MzMeme
[This review was collected as part of a promotion.] My daughter loves her Galaxy AI phone. She uses it mainly for streaming and texting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!!!
on March 13, 2026
Posted by: Speedinsteven
[This review was collected as part of a promotion.] My galaxy phone has so many great options. I use it for everything! It's fast and easy to use! I've been trying out GALAXY AI and it's amazing. Thanks for making my life easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great brand
on March 13, 2026
Posted by: PurplePass
[This review was collected as part of a promotion.] I use my device to play games and browse social media platforms. I also been using the Galaxy AI to get help anything I feel it can better help me comprehend. I.like the features of the themes, camera and faster processor.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 13, 2026
Posted by: Outofthisworld4
[This review was collected as part of a promotion.] I love Samsung devices and am an avid android user. I love the ease of transferring data and the customization of the apps. I don't have to squint at the screen anymore. Great photo resolution!.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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