Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 2, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 2, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on May 2, 2026
Posted by: Timgillis83
[This review was collected as part of a promotion.] This phone is a great value. I got this phone in a promotion with my carrier. I am surprised on quality and speed. I like galaxy AI it is actually saving me time in lufe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A series
on May 1, 2026
Posted by: Char56
[This review was collected as part of a promotion.] I just my device for everything, gaming, watching videos, listening to music, watching TV. I love that it tells me when my phone is running slow and to restart it. I have been an Android since I started using a cell phone about 30 years ago. Just wish that I can upgrade to the Phineas I want without all the hassle. Other than that I love my A serious.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hey Char56,
Thank you for your fantastic feedback on the Galaxy A17 5G. It is equipped with features that help you stay connected and creative; I’m glad to see it’s working well for you! We appreciate you being part of the Samsung family. Elevate your everyday experience!
-Ty
Samsung Support
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Thank you for your fantastic feedback on the Galaxy A17 5G. It is equipped with features that help you stay connected and creative; I’m glad to see it’s working well for you! We appreciate you being part of the Samsung family. Elevate your everyday experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Missed the Mark with this Model
on May 1, 2026
Posted by: Ashley P
from Lenexa, Kansas
Expertise:Intermediate
I ordered my new Galaxy A17 from Straight Talk Mobile. I am so disappointed. I have had Samsung phones for 15 years, ranging from Flagship models (S8, S10, Note 20) and lowend models (A02, J3), but never before have I ever had so much trouble! The phone is incredibly slow, and it's not like I'm running processor intensive apps in unison. I'm basically just trying to use Google Maps and Spotify while I walk, but when I do so, I can't even open the notifications without my music clipping, a screen freeze, or apps crashing. I really am not sure what happened to Samsung! I had high expectations because they have never done me wrong before, but man, I really wish I could afford something better than this. Even my Moto G2025 worked better, except for the camera. The camera still takes OK pictures.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, May 4, 2026
Hey there Ashley P,
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. It seems you have a long history with Galaxy devices, which makes your experience with the A17 5G even more significant. This model is designed for everyday performance, and smooth multitasking is a feature that you can depend on. Your feedback regarding responsiveness and app behavior is valuable as we strive to improve our devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. It seems you have a long history with Galaxy devices, which makes your experience with the A17 5G even more significant. This model is designed for everyday performance, and smooth multitasking is a feature that you can depend on. Your feedback regarding responsiveness and app behavior is valuable as we strive to improve our devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on May 1, 2026
Posted by: Phonegeek
[This review was collected as part of a promotion.] I mainly use my device for gaming and it works good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on May 1, 2026
Posted by: TookieTuTuDG
[This review was collected as part of a promotion.] I absolutely love this phone has the greatest features like the security from KNOX really protects you and your phone and literally you don't have to do nothing to receive or continue with that service and I also love the beta program and can't forget about the Samsung remembers account has so much on there as well like rewards program and loving the GALAXY AI features it helps me everyday im constantly asking the GALAXY AI questions and receive some great responses and information. I would definitely get another one and recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great fit for anybody
on May 1, 2026
Posted by: Samsungnija
[This review was collected as part of a promotion.] I use it for work and to listen to music I use galaxy Ai all the time im honestly surprised I am not using it now to write this lol. I can hear the music great I dont have galaxy buds but I have nice jbl buds and it comes in like im at a concert great phone for the price dont hesitate
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hey there Samsungnija,
We love hearing how the Galaxy A17 5G enhances your daily life, whether at work or while enjoying music. The introduction of Galaxy AI adds an extra layer of convenience that really makes a difference, and it’s wonderful to see it adapting to your routine. The immersive sound experience also seems like a fantastic feature. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how the Galaxy A17 5G enhances your daily life, whether at work or while enjoying music. The introduction of Galaxy AI adds an extra layer of convenience that really makes a difference, and it’s wonderful to see it adapting to your routine. The immersive sound experience also seems like a fantastic feature. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US