Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Samsung galaxy A 17 phone
on October 5, 2026
Posted by: LindsA
[This review was collected as part of a promotion.] I started my Samsung journey when I bought an A14 years ago. I was happy with the fact I chose a Samsung Galaxy. Now im up to an A17 and I have had problems with it from the get go. On start u p 99percent of the time it always says System UI NOT working. It continues this wait/cancel option throughout the first app use. So should I stay on this journey?...
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hi LindsA,
Thank you for continuing your Galaxy journey. Galaxy A17 5G offers a Super AMOLED display, Knox security, and a slim design. Repeated System UI messages can interrupt getting started with your phone. Try restarting, checking for software updates, and testing in Safe mode to determine whether a downloaded app is contributing. Samsung's screen response guide explains these steps and when to request service if the message continues. Please see the link below. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for continuing your Galaxy journey. Galaxy A17 5G offers a Super AMOLED display, Knox security, and a slim design. Repeated System UI messages can interrupt getting started with your phone. Try restarting, checking for software updates, and testing in Safe mode to determine whether a downloaded app is contributing. Samsung's screen response guide explains these steps and when to request service if the message continues. Please see the link below. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Integration
on October 5, 2026
Posted by: kOzMoB
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 5g because of the seamless change from one galaxy to another.
It's been extremely easy importing important info from one phone to the other.
I chose Samsung forever
It's been extremely easy importing important info from one phone to the other.
I chose Samsung forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing for Nothing
on October 5, 2026
Posted by: LLKevG
[This review was collected as part of a promotion.] This Galaxy came to me as part of a promotion done by my carrier. It is exactly what I expected from a free phone. I chose to write this review because I've never seen or experienced another phone as slow, as disappointing as the A17. It struggles to even start up, and gets no better from there. It really is just the facade of a phone, an imposter of device that would fool not one person who tried to engage it for any task related to a mobile device.
Value
1
Response from Samsung USBy R&R, October 6, 2026
Good day LLKevG,
Thank you for your candid feedback. Galaxy A17 5G includes a Super AMOLED display, a slim design, and Knox security. Slow startup and delays during everyday tasks can make it feel like the phone is hard to maneuver. Try Settings > Device care > Optimize now, then check for software updates. If performance remains slow, test in Safe mode using Samsung's screen response guide. This can help identify whether a downloaded app is contributing and guide the next step. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your candid feedback. Galaxy A17 5G includes a Super AMOLED display, a slim design, and Knox security. Slow startup and delays during everyday tasks can make it feel like the phone is hard to maneuver. Try Settings > Device care > Optimize now, then check for software updates. If performance remains slow, test in Safe mode using Samsung's screen response guide. This can help identify whether a downloaded app is contributing and guide the next step. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
SAY YES TO THE A17 5G!
on October 5, 2026
Posted by: Sarrritta5280
[This review was collected as part of a promotion.] My Galaxy A17 5G has been a great fit as my new everyday phone. Setup was quick and painless, and I was signed in to my Google and Samsung accounts within minutes. The big, bright screen makes streaming and browsing comfortable, and the phone feels fast and responsive for daily tasks like messaging, maps, and social media. Battery life has been solid through a full day of use, and 5G keeps everything loading quickly. The camera takes clear, sharp photos in good light too. Overall, I chose well — the A17 5G does everything I need without any fuss, and I would recommend it to anyone looking for a reliable, affordable Samsung phone.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Sarrritta5280,
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, October 7, 2026
Hello Sarrritta5280,
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on October 5, 2026
Posted by: Purplesloveofgalaxy
[This review was collected as part of a promotion.] I chose your product because it offers a unique quantity that I've come to love. It has a large display screen making it easier to see when gaming or watching movies. I was able to transfer my phone data from my old phone very easily, and was able to use my phone within minutes of the data transfer being completed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy A17
on October 5, 2026
Posted by: LALokaGuera
[This review was collected as part of a promotion.] Dont know if my phone is defective or what but it lags so much I dont like it and its not signal or wifi
But I may be wrong about this phone and mine is just defective
But I may be wrong about this phone and mine is just defective
Value
1
Response from Samsung USBy R&R, October 6, 2026
Hi LALokaGuera,
Thank you for sharing what you are experiencing. Galaxy A17 5G brings together a slim design, a Super AMOLED display, and Knox security. The delay you describe deserves a closer look. Start with Device care > Optimize now, then test in Safe mode to help narrow down the cause. please check out the link provided below for more on how to keep your phone performing smoothly. Samsung's screen response guide provides instructions and a service option if the delays continue. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what you are experiencing. Galaxy A17 5G brings together a slim design, a Super AMOLED display, and Knox security. The delay you describe deserves a closer look. Start with Device care > Optimize now, then test in Safe mode to help narrow down the cause. please check out the link provided below for more on how to keep your phone performing smoothly. Samsung's screen response guide provides instructions and a service option if the delays continue. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What a Jump in Performance!
on October 5, 2026
Posted by: Ezestical
[This review was collected as part of a promotion.] I have been a long time disliker toward Samsung products, as I've been introduced to the ecosystem with my grandma's old Galaxy A10e. Since my dad bought me the A17, I've been appreciating it a lot more!
I have 4X the storage as on my last phone, which was enough to transfer all of my apps from both my A10e and iPod touch, without even using a quarter of the storage. The camera quality also had a huge jump since my A10e! I love using it to photograph my university's bunnies.
My favorite part of the A17 is that I can use a fingerprint to immediately unlock my phone. Now I don't have to type in my horrendously long password every time!
Overall, I absolutely love my A17. I would happily recommend this phone to anyone who's looking for a budget smartphone, and wants to get into the Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on October 5, 2026
Posted by: JacobsMom
[This review was collected as part of a promotion.] I'm still finding new things I can do with my phone and I've had it over a year.
"I chose" the A17 because of all it had to offer. It helps keep me organized with everything from appointments to payments.
"I chose" the A17 because of all it had to offer. It helps keep me organized with everything from appointments to payments.
Value
5
Written by a customer while visiting Samsung US