Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great big screen. Love it!
on March 22, 2026
Posted by: Jenjen51177
[This review was collected as part of a promotion.] I really love the Galaxy AI option and enjoy it. So far, just got it. But no complaints really enjoy it. Take a look at photo of me and enjoying it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone lags
on March 22, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] Galaxy A17 periodically shuts down on its own̈. It lags and is very slow
Value
1
Response from Samsung USBy R&R, March 23, 2026
Hello there,
Thank you for sharing your feedback about your Galaxy A17 5G. This device is designed to support your daily activities, including browsing the internet, staying connected with friends and family, and boosting productivity while keeping you entertained. To keep your Galaxy A17 5G running smoothly, it’s important to keep your apps up to date and regularly check for software updates. The Device Care feature is included to help maintain optimal performance. It offers an overview of your device’s battery, storage, and RAM usage. You can easily optimize your phone or tablet for better performance. The Quick Optimization feature locates apps that drain excessive battery, clears unnecessary files, scans for malware, and closes background apps. Optimizing your device is quick and simple, just go to Settings, select Device Care, tap on Optimize Now, and then tap Done. For more detailed instructions on how to keep your device running efficiently, please refer to our online article linked below. If you need additional support, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your feedback about your Galaxy A17 5G. This device is designed to support your daily activities, including browsing the internet, staying connected with friends and family, and boosting productivity while keeping you entertained. To keep your Galaxy A17 5G running smoothly, it’s important to keep your apps up to date and regularly check for software updates. The Device Care feature is included to help maintain optimal performance. It offers an overview of your device’s battery, storage, and RAM usage. You can easily optimize your phone or tablet for better performance. The Quick Optimization feature locates apps that drain excessive battery, clears unnecessary files, scans for malware, and closes background apps. Optimizing your device is quick and simple, just go to Settings, select Device Care, tap on Optimize Now, and then tap Done. For more detailed instructions on how to keep your device running efficiently, please refer to our online article linked below. If you need additional support, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is pretty great, built in optimization
on March 22, 2026
Posted by: Textwentynine
[This review was collected as part of a promotion.] I had a Galaxy A16 for four years, and just got an A17.. Loving the AI features, as well as the built in optimization.. I can get rid of the optimization app that I had. Not having a headphone jack for it sucks, but other than that, I absolutely love the phone! Looks like I'll need to buy some Galaxy buds for it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This thing's got so many options. I don't even kno
on March 22, 2026
Posted by: Blastbomb11
[This review was collected as part of a promotion.] I haven't really used Gemini yet. I intend to so I'm not really all that sure how good he is, but I'll figure it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 22, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] This device and it's "galaxy AI" is great.
Clear pictures and easy to use
Clear pictures and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could run faster
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] It seems t I get ba c ked up to easily not very fast computer wise
Value
3
Response from Samsung USBy R&R, March 23, 2026
Hey Sunshine,
Thank you for sharing your thoughts on the Galaxy A17 5G. The A17 5G is designed for everyday use, including messaging, streaming, and multitasking throughout the day. To help your device run more smoothly, consider adjusting background apps and using optimization tools.
If your device is acting glitchy or slow, try clearing its memory to improve performance. To do this, go to Settings, swipe to Device care, and tap on it. Then tap on Memory and select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can tap on Excluded apps and add your preferred apps to that list, preventing them from being closed.
Another effective way to boost your phone's memory is to occasionally restart it. You can reboot the phone anytime by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Choose Restart and tap Restart again. If necessary, you'll be prompted to enter your PIN or password after the reboot is finished.
For more details on maintaining your device's smooth operation, please see the online article linked below. If you need more help, don't hesitate to contact our Samsung Support Team. We're here to assist you. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The A17 5G is designed for everyday use, including messaging, streaming, and multitasking throughout the day. To help your device run more smoothly, consider adjusting background apps and using optimization tools.
If your device is acting glitchy or slow, try clearing its memory to improve performance. To do this, go to Settings, swipe to Device care, and tap on it. Then tap on Memory and select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can tap on Excluded apps and add your preferred apps to that list, preventing them from being closed.
Another effective way to boost your phone's memory is to occasionally restart it. You can reboot the phone anytime by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Choose Restart and tap Restart again. If necessary, you'll be prompted to enter your PIN or password after the reboot is finished.
For more details on maintaining your device's smooth operation, please see the online article linked below. If you need more help, don't hesitate to contact our Samsung Support Team. We're here to assist you. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 22, 2026
Posted by: ChildofGod
[This review was collected as part of a promotion.] The phone is so easy to use it is fast galaxy ai real helpful better than chat gbt and I just love the product and very affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the notes
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I love the s pen features that comes with the note series of phones. These other phones doesn't compare even close to those phones
Value
4
Written by a customer while visiting Samsung US