Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I have loved every Samsung I have ever owned!
on March 24, 2026
Posted by: Crital
[This review was collected as part of a promotion.] I love my Samsung galaxy a17 5g, I dont have to have the top of the line to have an amazing phone. Samsung has phones for all different financial situations and just about anyone can afford one of their phones. No matter what, it will be an amazing phone for anyone. I also recommend people to try the galaxy Ai, it will blow your mind the things you can get answers for, instantly, no hunting the entire internet for the answer, just ask galaxy Ai and she will do it all for you in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone !
on March 24, 2026
Posted by: maxiepie
[This review was collected as part of a promotion.] I live how I'm able to use it with such ease.Texting feels so natural, whether I'm using the keyboard on glide mode, voice typing, or naturally texting . Galaxy AI is also super intuitive and helpful with things like studying, cooking, and just basic overall use.. I think the only feature I don't live about this phone is the lack of a aux cord and the lack of a micro SD card, however the cloud has more than enough space, I guess I'm just used to it. After having the A14, then the S24 FE, then the A17 I couldn't be happier overall. I love Samsung devices, I don't think I would ever go to another phone manufacturer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product , good quality.
on March 24, 2026
Posted by: Love2havesamsung
[This review was collected as part of a promotion.] My Samsung galaxy AI it's a nice quality, good for streaming, good camera, sturdy, affordable, brings good internal storage.
I love the quality, I would recommend Samsung to family and friends 🧡
I love the quality, I would recommend Samsung to family and friends 🧡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything bout my phone e
on March 24, 2026
Posted by: Cinsity
[This review was collected as part of a promotion.] I just love everything the phone and photos just the rewards and perks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has had nothing but problems
on March 24, 2026
Posted by: Sammie
[This review was collected as part of a promotion.] I have the Galaxy A17 this has been the worst phone it keeps having a system error and won't let me do but limited things I cant get anything work wise done
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hi there Sammie,
Thank you for sharing your experience with your Galaxy A17 5G. We understand you're seeing error messages on your phone, and we might need to gather more details about your issue.
You can contact our Samsung Support Team for help, or submit the error directly through the Samsung Members app at the time it happens. The app provides troubleshooting options and methods, and you can also track your issue if it needs to be escalated.
For more information about the Samsung Members app, please refer to the link below. Thank you for your feedback and for choosing Samsung.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. We understand you're seeing error messages on your phone, and we might need to gather more details about your issue.
You can contact our Samsung Support Team for help, or submit the error directly through the Samsung Members app at the time it happens. The app provides troubleshooting options and methods, and you can also track your issue if it needs to be escalated.
For more information about the Samsung Members app, please refer to the link below. Thank you for your feedback and for choosing Samsung.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Issues with phone
on March 24, 2026
Posted by: Harleyb
[This review was collected as part of a promotion.] This phone is messed up and barely working it does what it wants
Value
1
Response from Samsung USBy R&R, March 25, 2026
Howdy Harleyb,
Thank you for sharing your experience with your Galaxy A17 5G. We understand that it can be frustrating when your device isn’t performing as expected. The Galaxy A17 5G is designed with essential features for reliable connectivity and durability.
If you find that your phone is not responding as you intended, it might be time for a quick refresh. To help maintain your device's performance, use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance.
The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps.
Optimizing your phone is easy and can be done in just a few steps:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Optimize now** and then select **Done**.
For more information on keeping your device running smoothly, please refer to the online article linked below. We hope this information is helpful. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. We understand that it can be frustrating when your device isn’t performing as expected. The Galaxy A17 5G is designed with essential features for reliable connectivity and durability.
If you find that your phone is not responding as you intended, it might be time for a quick refresh. To help maintain your device's performance, use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance.
The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps.
Optimizing your phone is easy and can be done in just a few steps:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Optimize now** and then select **Done**.
For more information on keeping your device running smoothly, please refer to the online article linked below. We hope this information is helpful. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my gAlaxy
on March 24, 2026
Posted by: Shannalola1989
[This review was collected as part of a promotion.] GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!!GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!! GalAxy AI needs to know that I am so in love with my galaxy, you couldn't pay me to get a different phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone, great value for the price
on March 24, 2026
Posted by: CarlosDanger
[This review was collected as part of a promotion.] Very snappy responsive phone, even after owning it for a while. I really like the features that come with having a Samsung account linked to the device as well, easy to back up or import apps and settings/messages etc. Samsung AI is also really handy and interesting features, especially when it comes to multimedia editing/visual oriented options. Also being able to view all your Samsung devices in one central hub is really useful, I can find my lost devices easily and even find them when they're offline. I can also use it to make my Galaxy earbuds emit a sound to help me find them when they're missing! And be able to track the location of each individual bud! Also the proprietary Samsung Bluetooth codec sounds amazing through them. Great value if you're getting it with a prepaid or postpaid plan 😍
Value
4
Written by a customer while visiting Samsung US