Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
I'm not happy with this phone
on March 26, 2026
Posted by: Mamaunhappy
[This review was collected as part of a promotion.] I'm not happy with my A17 5 G
It has too many installed updated and too much AI.
It has too many installed updated and too much AI.
Value
3
Response from Samsung USBy R&R, March 27, 2026
Hello Mamaunhappy,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to integrate smart features and AI tools, making everyday tasks more convenient and personalized. We understand that everyone has unique preferences for setup and features, and your feedback is invaluable in helping us refine this balance.
If you would like assistance in customizing your phone, whether by removing apps you don't prefer or turning off features that aren't useful to you, please reach out to our Samsung Support Team. Additionally, you can refer to the guide linked below to set up your Galaxy A17 5G according to your preferences and explore more features.
Thank you for your review; we appreciate you being part of the Samsung community!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/#:~:text=Note-,Power%20adapter%20sold%20separately.,enabling%20quick%20charges%20whenever%20needed.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to integrate smart features and AI tools, making everyday tasks more convenient and personalized. We understand that everyone has unique preferences for setup and features, and your feedback is invaluable in helping us refine this balance.
If you would like assistance in customizing your phone, whether by removing apps you don't prefer or turning off features that aren't useful to you, please reach out to our Samsung Support Team. Additionally, you can refer to the guide linked below to set up your Galaxy A17 5G according to your preferences and explore more features.
Thank you for your review; we appreciate you being part of the Samsung community!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/#:~:text=Note-,Power%20adapter%20sold%20separately.,enabling%20quick%20charges%20whenever%20needed.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best A series I've used
on March 26, 2026
Posted by: bhorn790
[This review was collected as part of a promotion.] This new A 17 is a great phone and the Galaxy AI is awesome with all the different things you can do with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great. Nice size storage
on March 26, 2026
Posted by: REPFKD25
[This review was collected as part of a promotion.] Ai makes everyday use so much easier love the new phone. Keep it up Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A1 is a good phone
on March 26, 2026
Posted by: Plus2dos
[This review was collected as part of a promotion.] All I now samsung products are good and convinient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Smartest smartphone
on March 26, 2026
Posted by: Humphammer
[This review was collected as part of a promotion.] GalaxyAi is awesome on this device. Always good information from it about whatever.
Value
3
Response from Samsung USBy R&R, March 27, 2026
Hello Humphammer,
I really enjoy hearing about the Galaxy A17 5G. The Galaxy AI features are designed to make everyday moments smarter, faster, and more intuitive. It’s wonderful to see how they add value to the device. Experiences like this are what truly make it stand out. Thank you for sharing your thoughts and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I really enjoy hearing about the Galaxy A17 5G. The Galaxy AI features are designed to make everyday moments smarter, faster, and more intuitive. It’s wonderful to see how they add value to the device. Experiences like this are what truly make it stand out. Thank you for sharing your thoughts and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing device
on March 26, 2026
Posted by: Freddie
[This review was collected as part of a promotion.] Using a galaxy phone is the easiest phone to work with or learn from!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing day today to own a Samsung
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Awesome thanks for letting us know what we are looking forward to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has good features
on March 25, 2026
Posted by: Smitty2026
[This review was collected as part of a promotion.] Decent phone for price and contract. It's a Samsung galaxy
Value
4
Written by a customer while visiting Samsung US