Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Decent phone
on June 29, 2026
Posted by: James78420
[This review was collected as part of a promotion.] The A17 would be lost without AI it helps to navigate thru the phone look up things online and helps explain things
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hello there James78420,
Thank you for sharing your thoughts. We are pleased to hear that the AI feature has made your Galaxy A17 5G easier to use. With Awesome Intelligence, your device also provides 5G connectivity and a vibrant display to support your daily activities. It’s wonderful to know that these intelligent features have added convenience to your everyday experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts. We are pleased to hear that the AI feature has made your Galaxy A17 5G easier to use. With Awesome Intelligence, your device also provides 5G connectivity and a vibrant display to support your daily activities. It’s wonderful to know that these intelligent features have added convenience to your everyday experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great but a bit slow
on June 29, 2026
Posted by: Bigh1972
[This review was collected as part of a promotion.] A17 and A16 are both a bit slow in the processing of apps and functions. Camera is awesome. Galaxy AI is a wonderful addition. This is a really great option for the budget conscious consumer. I have 2.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on June 29, 2026
Posted by: 19704004
[This review was collected as part of a promotion.] Very solid phone, some issues with slow running, but a quick reset fixes it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 29, 2026
Posted by: Winniethapooh68
[This review was collected as part of a promotion.] I'm loving my new phone, it's faster than my last phone. Samsung AI is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay, but not the best.
on June 29, 2026
Posted by: Samsungboy50
[This review was collected as part of a promotion.] Galaxy AI is useful for quick searches or writing. It's a good tool, but my only issue is that my apps keep crashing or restarting at random intervals. Like, my system UI crashes and restarts at random. Also, trying to answer the phone isn't always easy, as it takes forever sometimes for it to acknowledge an incoming call. Then again, I guess I shouldn't complain, after all, I got what I paid for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device excellent service
on June 29, 2026
Posted by: Bossman
[This review was collected as part of a promotion.] I love androids, Galaxy phones in the feature.Experience that comes with it with all the features of apps and social media apps and all the different updates and upgrades , it has available
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 29, 2026
Posted by: Kingmex2
[This review was collected as part of a promotion.] I have no complaints the Ai feature is amazing id recommend it to anyone'
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Never have a problem.
on June 29, 2026
Posted by: Cut3ism
[This review was collected as part of a promotion.] I use my device for phone calls, work, school, research, checking emails, and more. I get great reception and the quality of videos is always great.
Value
5
Written by a customer while visiting Samsung US