Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
It is sufficient for communication.
on March 30, 2026
Posted by: Camfrog2evil
[This review was collected as part of a promotion.] Camfrog is a evil application which must be removed from Google play. Front facing and back facing camera are always on and visible to creator of said application. Used for sexpianoge and evil intent. Creator is from. ISTANBUL. ISLAMIC REPUBLIC. EVIL INTENT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the features on my galaxy A17 5g phone
on March 30, 2026
Posted by: CJohnson
[This review was collected as part of a promotion.] I used it for emergency reasons nothing else to call family and friends and I like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ok phone good connection
on March 30, 2026
Posted by: Justme
[This review was collected as part of a promotion.] I've enjoyed this phone it need more khgcvjjjvccvvbihfxfhijjvv v gjk
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and easy
on March 30, 2026
Posted by: Pristen
[This review was collected as part of a promotion.] I just got the a17 5G and so far so good Nice colors fast phone always with the AI using it cuz it works pretty good so for no complaints yay!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Priced right for features
on March 30, 2026
Posted by: Cm2sam
[This review was collected as part of a promotion.] Daily activity usage, battery lasts long.
Phone performance is good
Phone performance is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 30, 2026
Posted by: Blueeyes
[This review was collected as part of a promotion.] I love the samsung galaxy models they have been such a.blessing for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim. Design and great camera
on March 30, 2026
Posted by: Vivalask8r
[This review was collected as part of a promotion.] Great phone. I only and always buy Samsung A series. Great phone for the value model always
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The phone is always freezing and shutting down
on March 30, 2026
Posted by: Keanngo23
[This review was collected as part of a promotion.] The phone constantly glitches. It will even shutdown on its own even after I updated the system network. I would not recommend this p hone to anyone.
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hello Keanngo23,
Thank you for sharing your experience with the Galaxy A17 5G. Reliable performance is essential for daily use, and your feedback highlights areas that matter most to customers. It's understandably frustrating when your Galaxy phone freezes or crashes. Fortunately, there are often simple solutions that don't require sending the phone in for service.
To help prevent future freezes and crashes, you can start by rebooting your device and ensuring that it's updated to the latest software. Make sure your phone has enough storage space and is connected to the internet. It's also important for your device to be charged to at least 50% before installing any updates. Keep in mind that some carriers require a Wi-Fi connection for updates and will not allow you to use mobile data.
If you encounter an error during a software update and your phone or tablet keeps restarting, learn how to fix a boot loop. If your device doesn't have enough storage, use Device Care to clean up your data. You can also back up any extra files with Smart Switch or your Samsung or Google account.
We encourage you to read our online article linked below, which offers tips for preventing your device from freezing and crashing. Samsung is dedicated to providing consistent experiences across all its devices. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/#:~:text=On%20devices%20with%20a%20regular,the%20top%20of%20the%20screen.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Reliable performance is essential for daily use, and your feedback highlights areas that matter most to customers. It's understandably frustrating when your Galaxy phone freezes or crashes. Fortunately, there are often simple solutions that don't require sending the phone in for service.
To help prevent future freezes and crashes, you can start by rebooting your device and ensuring that it's updated to the latest software. Make sure your phone has enough storage space and is connected to the internet. It's also important for your device to be charged to at least 50% before installing any updates. Keep in mind that some carriers require a Wi-Fi connection for updates and will not allow you to use mobile data.
If you encounter an error during a software update and your phone or tablet keeps restarting, learn how to fix a boot loop. If your device doesn't have enough storage, use Device Care to clean up your data. You can also back up any extra files with Smart Switch or your Samsung or Google account.
We encourage you to read our online article linked below, which offers tips for preventing your device from freezing and crashing. Samsung is dedicated to providing consistent experiences across all its devices. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/#:~:text=On%20devices%20with%20a%20regular,the%20top%20of%20the%20screen.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US