Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,783 Reviews)
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Best Series I've owned yet.
on March 13, 2026
Posted by: GarysLady
[This review was collected as part of a promotion.] I have owned MANY Samsung devices throughout my life. This phone the A series is the best I've ever had, by far. It is the very 1st that I've had that is AI compatible, and I absolutely love that feature, as well as many other features that I have never had in the past. Like the life like emoji's. Plan is to move to the next series, an upgrade to bigger and better, if that's possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone .
on March 13, 2026
Posted by: Yeababy
[This review was collected as part of a promotion.] Love my phone . Have used it continuously with no problems . Actually have 2 of them . I bought my husband one also . He liked mine ,cause it was simple to set up and use . It has a good battery life ,I use it for everything . Picture quality is very good also . I do take alot of pictures lol. Samsung is the only phone I'll ever have . Since it's been so dependable . I've used it during periods of bad storms to fun vacations and have had no problems . I recommend a Samsung phone to anyone who wants dependability in a phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a16 product features are great dependable
on March 13, 2026
Posted by: Bodio101
[This review was collected as part of a promotion.] This product is great..very reliable phone
..a16 photos are next to none...its fast..great charging..
..a16 photos are next to none...its fast..great charging..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A17 is simply amazing!
on March 13, 2026
Posted by: ILoveSamsung
[This review was collected as part of a promotion.] I love my Galaxy A17! It has so many wonderful features that I use daily. I love that I can get quick information by long pressing my home button. I discovered this feature by accident lol. I use this every day to get information about things that I need immediate information on. I also love that I can hold my power button and access Google Gemini when I need to ask a quick question. The camera specs are so beautiful! The photos that I've been able to take are such an upgrade to what I've been used to. Overall, this device is wonderful. I would recommend and have recommended this phone to everyone that I know. Not to mention that the design of the device is really nice too. I'm so happy to have it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Connectivity issues
on March 13, 2026
Posted by: DB2099
[This review was collected as part of a promotion.] This phone is not a terrible option, for the price, however the bluetooth connection leaves something to be desired.
The 4 GB RAM is a bit of a damper on performance speed, and it needs to have a power cycle almost daily to maintain functionality.
Most importantly, it will not remain paired with a smart watch (including Samsung brand, experienced with both the model 6 and model 8) If the phone is running any other task in the background, it disconnects from the device.
It does have the capability for memory expansion though, which makes up a bit for the other issues.
The 4 GB RAM is a bit of a damper on performance speed, and it needs to have a power cycle almost daily to maintain functionality.
Most importantly, it will not remain paired with a smart watch (including Samsung brand, experienced with both the model 6 and model 8) If the phone is running any other task in the background, it disconnects from the device.
It does have the capability for memory expansion though, which makes up a bit for the other issues.
Value
2
Response from Samsung USBy R&R, March 14, 2026
Hey DB2099,
Thank you for taking the time to provide your feedback. The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Please note that performance can vary based on system activity and the number of apps running in the background. To enhance system responsiveness, you may want to optimize your device settings using Device Care. Please find out more by checking out the online article linked below. The Galaxy A17 5G also supports long-term operating system and security updates, ensuring that your device remains up to date. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Please note that performance can vary based on system activity and the number of apps running in the background. To enhance system responsiveness, you may want to optimize your device settings using Device Care. Please find out more by checking out the online article linked below. The Galaxy A17 5G also supports long-term operating system and security updates, ensuring that your device remains up to date. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Heatproof
[This review was collected as part of a promotion.] Galaxy ai is asowem hope it gets even better an doesn't take over the world like terminator
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I prefer the A16 over the A17
on March 13, 2026
Posted by: DonEnuch83
[This review was collected as part of a promotion.] Oh yes this AI from Galaxy it's really starting to wear on me we don't get al along. It doesn't understand me well, it doesn't think like at all. Most research I've attempted it pulled up the lest of popular facts, topics or just wrong results again like it doesn't understand me.
Value
3
Response from Samsung USBy R&R, March 14, 2026
Hello DonEnuch83,
Thank you for sharing your feedback. The Galaxy A17 5G comes with features such as a large Super AMOLED display, long battery life, and expandable storage. Galaxy AI is designed to make everyday tasks easier and more convenient, although it may take some time to get accustomed to. We also have an online guide that provides more details on how to use Galaxy AI on your device, allowing you to personalize it and make it uniquely yours. We're pleased to hear that the device is delivering the everyday reliability you were seeking. It's wonderful to know that the features and performance are making a positive impression. Thank you for being a Samsung customer!
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G comes with features such as a large Super AMOLED display, long battery life, and expandable storage. Galaxy AI is designed to make everyday tasks easier and more convenient, although it may take some time to get accustomed to. We also have an online guide that provides more details on how to use Galaxy AI on your device, allowing you to personalize it and make it uniquely yours. We're pleased to hear that the device is delivering the everyday reliability you were seeking. It's wonderful to know that the features and performance are making a positive impression. Thank you for being a Samsung customer!
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: Christmas1226
[This review was collected as part of a promotion.] Galaxy A1 is great. Love my phone. Would highly recommend the phone to others.
Value
5
Written by a customer while visiting Samsung US