Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
It's always bugging down r wen on wifi
on March 30, 2026
Posted by: DadsPhone
[This review was collected as part of a promotion.] I use it as my daily phone for work. I work for doordash but the problem is Jane is that it's always freezing up on me
Value
2
Response from Samsung USBy R&R, March 31, 2026
Hello there DadsPhone,
We hear you on this. The Galaxy A17 5G is designed to handle daily tasks while keeping you connected on the go. Managing background apps and optimizing through Device Care can help keep things running more smoothly throughout the day. Thanks for sharing your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We hear you on this. The Galaxy A17 5G is designed to handle daily tasks while keeping you connected on the go. Managing background apps and optimizing through Device Care can help keep things running more smoothly throughout the day. Thanks for sharing your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 30, 2026
Posted by: BusyMom
[This review was collected as part of a promotion.] The phone is wonderful, has amazing graphics and a clear camera. Only recommendation i have is more storage, while it comes with 128gb. from a work from home mom that documents everything and runs scheduling and etc. It makes a perfect little hand held computer. Will and have recommended it to friends and family!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 30, 2026
Posted by: PeacefulP
[This review was collected as part of a promotion.] I'll never use another phone other than a Samsung Galaxy. Always will use Android products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works good, but has limitations
on March 30, 2026
Posted by: Ilitsa
[This review was collected as part of a promotion.] My Galaxy A17 works great, but it seems to reset any application minimize, even for just a second or two. Watching YouTube and switch to answer a quick text? YouTube completely resets and I lose my place. There's also several games I cannot play because its simply not download able on this phone. The Galaxy AI is tolerable
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hi there Ilitsa,
Thank you for sharing this. The Galaxy A17 5G is designed for everyday flexibility, providing access to Galaxy AI and essential applications. Managing background activity can help ensure that apps run more consistently between tasks. We appreciate your feedback. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this. The Galaxy A17 5G is designed for everyday flexibility, providing access to Galaxy AI and essential applications. Managing background activity can help ensure that apps run more consistently between tasks. We appreciate your feedback. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It awesome never had a problem
on March 30, 2026
Posted by: Jennyinthebottle
[This review was collected as part of a promotion.] Pic are amazing even creating AI content with The galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the Galaxy A17 5G!!
on March 30, 2026
Posted by: Deegalaxygirl
[This review was collected as part of a promotion.] I use my phone for everything! Work, social, and family and this one is amazing at doing all of it and more! Super fast for looking things up, streaming movies (or in my case audio books), has a ton of memory and you can put a SD card in too if you need more. I absolutely love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this phone amazing camera and memory great phone and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Security issues
on March 30, 2026
Posted by: Osustate2025
[This review was collected as part of a promotion.] I love my A17 5g except sharing features cant be disabled creating a risk of being hacked
Value
4
Written by a customer while visiting Samsung US