Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,211 Reviews)
Rating breakdown 3,211 reviews
5 Stars
1,920
4 Stars
710
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
My Samsung A17 review
on May 24, 2026
Posted by: KitCat13
[This review was collected as part of a promotion.] I love the AI feature. It gives you options to search with Google, or AI and Ai sems to be more detailed and independent in researching a item. This phone seems fste anymore durable than the A16. I love the space available on this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great but has issues of running slow
on May 24, 2026
Posted by: NavyVetET2
[This review was collected as part of a promotion.] I have enjoyed the phone. It has great sound and seems to have a higher volume, so you do not miss anything. The camera takes great pictures. Though I do not like that it is missing the screen recording. This makes you look for a third party system. Though I would like to see it have a screen recording function under the pulp down menu. Also have a feature to scan the system and repair failures in the program plus tell you what apps hurt the phone operating system. I get the warning of wait or close app once in a while. I would still recommend the phone to friends especially in these rough times.
Value
3
Response from Samsung USBy R&R, May 26, 2026
Greetings NavyVetET2,
Thank you for taking the time to review your Galaxy A17 5G. We're glad to hear that you've been enjoying the phone overall. We have noted your observation regarding the screen recording feature.
To check your phone's system performance, you can use the Samsung Members app. Under the Support tab, you can access Phone Diagnostics. This feature helps you verify whether your phone is functioning properly. If there are issues, you can find information about what might be wrong here.
Please visit the link below for more details. We appreciate you sharing your feedback on your experience with the device. Thank you for choosing Samsung as your go-to brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. We're glad to hear that you've been enjoying the phone overall. We have noted your observation regarding the screen recording feature.
To check your phone's system performance, you can use the Samsung Members app. Under the Support tab, you can access Phone Diagnostics. This feature helps you verify whether your phone is functioning properly. If there are issues, you can find information about what might be wrong here.
Please visit the link below for more details. We appreciate you sharing your feedback on your experience with the device. Thank you for choosing Samsung as your go-to brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has been pretty good so far
on May 24, 2026
Posted by: Demostge
[This review was collected as part of a promotion.] I mostly use the phone for online gaming.messaging and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice medium range phone
on May 23, 2026
Posted by: Jmyer02
[This review was collected as part of a promotion.] Use the phone for gaming and play with some A.I. with pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A17 5G
on May 23, 2026
Posted by: Cheesyeighteentwentyone
[This review was collected as part of a promotion.] I use my phone for work (construction). Galaxy AI helps me with any questions and provides alot answers. I also use it to unwind play games and watch movies. Also use it to keep up with my social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Accessible, Easy to use, Great Memory
on May 23, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] Galaxy AI is extremely easy and comfortable to use. Its has 5G Gemini and all my favorite apps. My bill is not costly and I just love my Galaxy A17!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY IS IN A LEAGUE OF THERE OWN NO 1'S CLOSE!
on May 23, 2026
Posted by: Drew87downsniper
[This review was collected as part of a promotion.] I USE MY A17 FOR EVERYTHING WORK, EDUCATION, FUN, AND COMMON PROBLEMS RESEARCH
GALAXY PHONES ARE LIKE GOD'S THE BADDESS OF THE BADDESS THERES GALAXY AND THEN EVERYBODY ELSE
THERE NOTHING I HAVEN'T BEEN ABLE TO DO ON MY SAMSUNG PHONE
IT'S LIKE A BODY PART THAT U CANT EVER BE WITHOUT A AND IF IT WERE GONE YOU WOULD JUST BE UTTERLY LOST!
I WILL NEVER OWN ANY OTHER BRAND OF PHONE OTHER THAN SAMSUNG GALAXY!
GALAXY PHONES ARE LIKE GOD'S THE BADDESS OF THE BADDESS THERES GALAXY AND THEN EVERYBODY ELSE
THERE NOTHING I HAVEN'T BEEN ABLE TO DO ON MY SAMSUNG PHONE
IT'S LIKE A BODY PART THAT U CANT EVER BE WITHOUT A AND IF IT WERE GONE YOU WOULD JUST BE UTTERLY LOST!
I WILL NEVER OWN ANY OTHER BRAND OF PHONE OTHER THAN SAMSUNG GALAXY!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Having trouble
on May 23, 2026
Posted by: Angelbug1722
[This review was collected as part of a promotion.] I started using the Galaxy AI. Im still trying to lean it. The battery goes down fast. Sometimes I have to charge it a few times a day. But over ,all still not sure what all it does
Value
3
Response from Samsung USBy R&R, May 26, 2026
Hello Angelbug1722,
Thank you for sharing your thoughts on the Galaxy A17 5G. It's wonderful to hear that you've been exploring the Smart AI features, and we appreciate you taking the time to share your experience with the device.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. You can keep track of battery performance and utilize power-saving modes when necessary to maximize battery longevity.
In the Device Care menu, you can see the estimated battery life based on your recent activity. You can also monitor how much battery different apps are consuming. To access this information, open the Settings, then swipe to and tap on Battery. Your battery usage will be displayed prominently in the center of the menu. Tap "View details" to review information about app usage, including screen-on time and screen-off time. This will help you identify which apps are draining your battery.
For more information on optimizing battery performance for your Galaxy A17 5G, please refer to the article linked below. We greatly value your feedback, and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. It's wonderful to hear that you've been exploring the Smart AI features, and we appreciate you taking the time to share your experience with the device.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. You can keep track of battery performance and utilize power-saving modes when necessary to maximize battery longevity.
In the Device Care menu, you can see the estimated battery life based on your recent activity. You can also monitor how much battery different apps are consuming. To access this information, open the Settings, then swipe to and tap on Battery. Your battery usage will be displayed prominently in the center of the menu. Tap "View details" to review information about app usage, including screen-on time and screen-off time. This will help you identify which apps are draining your battery.
For more information on optimizing battery performance for your Galaxy A17 5G, please refer to the article linked below. We greatly value your feedback, and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US