Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Slow then my A13. Does not hold charge as long as
on June 29, 2026
Posted by: Chewie1228
[This review was collected as part of a promotion.] Phone is slow as my A13. Thought it would be faster and hold a charge longer.
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hello Chewie1228,
Thank you for sharing your experience with us. The Galaxy A17 5G features AI capabilities, 5G connectivity, and a large display tailored for everyday use. We understand your expectations when upgrading from your previous Galaxy device. Your feedback regarding performance and battery life is valuable and will be communicated to our teams as we work to enhance the Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with us. The Galaxy A17 5G features AI capabilities, 5G connectivity, and a large display tailored for everyday use. We understand your expectations when upgrading from your previous Galaxy device. Your feedback regarding performance and battery life is valuable and will be communicated to our teams as we work to enhance the Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Overheats alot and lags often
on June 29, 2026
Posted by: Annamac76
[This review was collected as part of a promotion.] Not enough storage and lags or overheats often. I prefer the s series
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hello Annamac76,
Thank you for sharing your feedback. The Galaxy A17 5G is equipped with AI features, a vibrant display, and a versatile camera designed to assist with everyday tasks. We understand the importance of responsive performance, reliable storage, and comfortable daily use.
If you're experiencing unusual behavior with unresponsive apps, it might be time for a quick cleanup. There’s no need to uninstall the app or reset your phone or tablet. Simply clear the app's cache or data. This action will remove any problematic files or bugs affecting the app’s performance. Additionally, you can use your device’s Device Care features to limit background apps, which can help extend your battery life and prevent your device from overheating due to unnecessary data processing. Please check out the online article linked below.
We appreciate your comments regarding overheating, lag, and storage capacity, and we will share them with our teams as we continue to refine future Galaxy devices. Thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G is equipped with AI features, a vibrant display, and a versatile camera designed to assist with everyday tasks. We understand the importance of responsive performance, reliable storage, and comfortable daily use.
If you're experiencing unusual behavior with unresponsive apps, it might be time for a quick cleanup. There’s no need to uninstall the app or reset your phone or tablet. Simply clear the app's cache or data. This action will remove any problematic files or bugs affecting the app’s performance. Additionally, you can use your device’s Device Care features to limit background apps, which can help extend your battery life and prevent your device from overheating due to unnecessary data processing. Please check out the online article linked below.
We appreciate your comments regarding overheating, lag, and storage capacity, and we will share them with our teams as we continue to refine future Galaxy devices. Thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Work faster and everything is fine with the phone
on June 29, 2026
Posted by: Spm023
[This review was collected as part of a promotion.] I used for work load pictures video the are fast and never have problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: KelliS
[This review was collected as part of a promotion.] I purchased my Galaxy S17 to replace my previous cellphone. I've had my Galaxy for a few weeks and so far l love it and haven't had any issues with it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but lacks speed
on June 29, 2026
Posted by: Chefmaster
[This review was collected as part of a promotion.] I will always and forever be a samsung kind of person. I like the options samsung gives me. The camera is solid, and I absolutely love the multiwindow control! Perfect solution for when I need to view two applications simultaneously. Samsung A17 connects to my Samsung TV and my gaming laptop with ease. The options are literally endless when you stick to the same manufacturer. But let's talk about the cons. This phone is slower than molasses! I constantly have to restart my phone in order for it to run smoothly. Even when all my apps are closed. And last but not least, the charging port is an issue. It's been 6 months and I'm already having charging port issues. This is a huge issue with android phones and needs to be adressed. Other than that, it's a solid phone for what it's worth. But if you want speed, go higher up the tier level.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on June 29, 2026
Posted by: Alexey77
[This review was collected as part of a promotion.] Very quick and nice to touch. GalaxyAI is great. Great value for money. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mine's really such.I have to have minds on a inter
on June 29, 2026
Posted by: Shirley48
[This review was collected as part of a promotion.] I use my Galaxy for normal personal day. And it doesn't help that I can't use it on a regular basis off wifi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is lightweight and I love it.
on June 29, 2026
Posted by: Harvey26
[This review was collected as part of a promotion.] I use my galaxy mostly for work related purposes. On the flip side, I use it for taking memorable pictures and using a job board as well social media networking. I haven't had any issues so far and the screen quality is excellent.
Value
5
Written by a customer while visiting Samsung US