Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great phone
on April 1, 2026
Posted by: HannahMarieMyb
[This review was collected as part of a promotion.] I have loved galaxy devices since I bought my first one several years ago. I honestly went into my purchase of the A17 with slight doubt because several people had told me that the A series was basically like the knock off of the S series. In my experience the knock products typically aren't the same quality as the main product. Isn't that the meaning of knock off? Anyway, I certainly have to eat my words on this one because I love my phone, and am so glad I decided to go ahead and buy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Features But could be better.
on April 1, 2026
Posted by: SamsungUser2010
[This review was collected as part of a promotion.] This phone is pretty good and works good on some features including the battery life and camera but some other things that could be addressed or better would be the system itself it is pretty slow and when it comes to running apps it lags, A LOT but the phone itself and what its made to do works and honestly I use it every day and it's pretty reliable for sure but another problem I have ran into with using this phone is the Internet or signal of the phone cutting out some times which is pretty annoying but it's ok because it could be me and where I am situated at. The galaxy ai in the phone works amazingly and the ai that is integrated into the phone is pretty good for photos and good for questions or everyday needs.
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hiya SamsungUser2010,
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use.tha
on April 1, 2026
Posted by: Ddkat70
[This review was collected as part of a promotion.] The Samsung phones I use all the time the Samsung AI is helpful. Right now I am using the A series and they are great phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to navigate
on April 1, 2026
Posted by: Dawn72804
[This review was collected as part of a promotion.] I love my Galaxy. I tried other brands and this one by far stands out the most for excellence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone. Love it.
on April 1, 2026
Posted by: ScarlettKnightshayde
[This review was collected as part of a promotion.] This phone is great absolutely love it. Takes great pictures and has decent t memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy A17's light weight is a plus for me
on April 1, 2026
Posted by: Hwylady
[This review was collected as part of a promotion.] I just recently purchased the phone about a week ago. The Galaxy Ai Is a plus the screen is vivid and clear.The camera works well. Average set up ease i did have some difficulties getting started talk to genimi which comes in stock in the phone and it cleared it up and helped me get through it. The moto g stylist 5 g phone that I also have is a close toss up\nBoth seem to be very similar in function it Is a toss up as they have different features?Also, but I've decided to mainly use the Galaxy A17. as my primary cell i think it has more options.\nAnd reality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands down!
on April 1, 2026
Posted by: Samsung4LIFE
[This review was collected as part of a promotion.] I use my Samsung Galaxy AI device for personal use, gaming, and to finish most tasks in my everyday life.
I've never been good with keeping phones very long cause I always end up dropping them one too many times or losing them. The Galaxy is the most durable out of all I have tried.
It includes so many features and the simplicity of navigation doesn't give me a headache trying to figure it out. The speed and animations are never a problem and I have yet to have an update that slowed my phone or that I regretted installing later. The company and the brand are my top "go-to" choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A17 5G is an amazing device
on April 1, 2026
Posted by: Stefanie
[This review was collected as part of a promotion.] User friendly, simplified design but business like, Ai integration, and fast OS. Excellent device at an affordable price! Great job Samsung!
Value
5
Written by a customer while visiting Samsung US