Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Galaxy A17 5G
on April 3, 2026
Posted by: Sicktired0326
[This review was collected as part of a promotion.] I'm navigating my new phone and trying to learn everything I can about it. I'm also impressed with the galaxy AI and it's many different things it can do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best.
on April 2, 2026
Posted by: Mooncard1420
[This review was collected as part of a promotion.] I've been through a couple of phones in my life. Samsung is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the cost!
on April 2, 2026
Posted by: SkarlettKnightshayde
[This review was collected as part of a promotion.] I am extremely impressed by the speed and memory of thus phone. For the cost it hands down had the best features. Great camera, great interface. Love it!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better storage space
on April 2, 2026
Posted by: AJGames69
[This review was collected as part of a promotion.] Galaxy AI has helped me with lots of stuff. And the storage space is more than my a14, which is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some Good and some Bad!
on April 2, 2026
Posted by: StaceBleu
[This review was collected as part of a promotion.] Some of it's best qualities, in my opinion, are important qualities for a phone to have! The Galaxy AI feature is amazing and works beautifully! Also, even though I had No Idea until it was submerged under water, it's actually water proof! After being under water for at least 10mins it still works perfectly fine!
If it wasn't for some minor issues with it running slowly and occasionally cutting off I would give it a 5 star review, and that's saying A LOT coming from Me!
This phone isn't indestructible but I have realized that it doesn't break or crack as easily as other phones I've had did!
It has an amazing battery life and takes forever to die no matter how much I've used it or how bright the lighting is on it!
It also charges pretty quickly when it does need to be charged! Mine goes from 0% to 100% in less than an hour!
It's smart view feature works like a dream and the color contrast is beautiful and vibrant!
I Love watching tv shows on it and playing games! It makes the features and pictures look so much better!
The accidental touch feature also comes in handy, especially if Your like Me, and You usually have Your phone in Your hand or pocket all day long!
I would definitely recommend this phone to anyone who asked Me and I have already recommended it to Famy and Friends as well as gotten one for My Husband and 15yr old daughter!
So, if Your looking for a new phone and/or Your undecided on this one...Go ahead and get it...You won't regret it!!!
If it wasn't for some minor issues with it running slowly and occasionally cutting off I would give it a 5 star review, and that's saying A LOT coming from Me!
This phone isn't indestructible but I have realized that it doesn't break or crack as easily as other phones I've had did!
It has an amazing battery life and takes forever to die no matter how much I've used it or how bright the lighting is on it!
It also charges pretty quickly when it does need to be charged! Mine goes from 0% to 100% in less than an hour!
It's smart view feature works like a dream and the color contrast is beautiful and vibrant!
I Love watching tv shows on it and playing games! It makes the features and pictures look so much better!
The accidental touch feature also comes in handy, especially if Your like Me, and You usually have Your phone in Your hand or pocket all day long!
I would definitely recommend this phone to anyone who asked Me and I have already recommended it to Famy and Friends as well as gotten one for My Husband and 15yr old daughter!
So, if Your looking for a new phone and/or Your undecided on this one...Go ahead and get it...You won't regret it!!!
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey there StaceBleu,
Thank you for sharing your experience! We're glad to hear that you're enjoying features like Galaxy AI, battery life, and display quality. The Galaxy A17 5G is designed to handle both everyday tasks and entertainment seamlessly.
Please keep in mind that your device is water-resistant, but not completely waterproof. An IP rating, or Ingress Protection rating, is a universally recognized measurement for dust and liquid resistance. Most newer Galaxy phones and the Tab S10 have an IP rating of at least IP52, which means they can withstand dust and some liquid exposure without worry.
The Galaxy A17 5G has an IP54 rating, indicating it can tolerate some exposure to liquids. However, exercise caution. For more information on how IP ratings work and details about dust resistance, please refer to the link below.
We’re thrilled that you’re enjoying your device. Thank you for being a valued Samsung customer!
Galaxy phones and tablets dust and water resistance (IP rating)
https://www.samsung.com/us/support/answer/ANS10001610/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! We're glad to hear that you're enjoying features like Galaxy AI, battery life, and display quality. The Galaxy A17 5G is designed to handle both everyday tasks and entertainment seamlessly.
Please keep in mind that your device is water-resistant, but not completely waterproof. An IP rating, or Ingress Protection rating, is a universally recognized measurement for dust and liquid resistance. Most newer Galaxy phones and the Tab S10 have an IP rating of at least IP52, which means they can withstand dust and some liquid exposure without worry.
The Galaxy A17 5G has an IP54 rating, indicating it can tolerate some exposure to liquids. However, exercise caution. For more information on how IP ratings work and details about dust resistance, please refer to the link below.
We’re thrilled that you’re enjoying your device. Thank you for being a valued Samsung customer!
Galaxy phones and tablets dust and water resistance (IP rating)
https://www.samsung.com/us/support/answer/ANS10001610/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a amazing budget phone plus the ai is good
on April 2, 2026
Posted by: Fireboy8696
[This review was collected as part of a promotion.] This phone is a amazing budget phone I use my phone for gaming talking and videos plus the Ai it's super good and helpful and the camera is pretty good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great feature and has lots of di
on April 2, 2026
Posted by: Kellogg
[This review was collected as part of a promotion.] I use my Samsung Galaxy to do all kinds of research and stuff to help elderly people with the elderly abuse
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Tje product has wonderful.features and apps
on April 2, 2026
Posted by: Karma805
[This review was collected as part of a promotion.] I love my Samsung phone its exactly what I needed for.my.line of work. I recommend Samsung to everyone I know because I love Samsung brand and products so much.
Value
5
Written by a customer while visiting Samsung US