Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,783 Reviews)
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
This product lacks in quality
on March 13, 2026
Posted by: Ozlovesneo
[This review was collected as part of a promotion.] Products lacks in speed and has major bugs..constantly freezes up n takes forever to download videos .
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Ozlovesneo,
Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and extremely easy
on March 13, 2026
Posted by: Lvmysamsung
[This review was collected as part of a promotion.] This product is extremely easy to use and navigate it has great capabilities when it comes to streaming my favorite games and TV shows the AI is also fun to use and play with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on March 13, 2026
Posted by: Frederick
[This review was collected as part of a promotion.] So far the galaxy A17 has been a reliable budget phone that does all the basics for your day to day needs, and my cat is a chicken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy experience
on March 13, 2026
Posted by: Roscoesgirl
[This review was collected as part of a promotion.] The only problem I've had with this device,is viruses and the screen breaking very easy. This is the 5th phone I've had to purchase due to screen breaking and not being able to use my device
Value
4
Response from Samsung USBy R&R, March 22, 2026
Hey there Roscoesgirl,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed for everyday use, and many users enhance its performance by using protective accessories and built-in security features. Exploring options for device protection and regular maintenance can contribute to a more consistent experience on a daily basis. Many Galaxy users incorporate these tools into their routines. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is designed for everyday use, and many users enhance its performance by using protective accessories and built-in security features. Exploring options for device protection and regular maintenance can contribute to a more consistent experience on a daily basis. Many Galaxy users incorporate these tools into their routines. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good budget phone
on March 13, 2026
Posted by: Wascstengr
[This review was collected as part of a promotion.] This phone does everything needed to communicate with the Internet, phones and messages. The phone alsohas Galaxy AI functionality. I find this phones setting screen confusing. I have not used a Samsung phone in a long time, so perhaps my confusion is with the latest UI and not this phone. I also find it a bit sluggish, my last Samsung device was a S14 ultra, so my perception of performance might be unrealistic.
Value
4
Response from Samsung USBy R&R, March 22, 2026
Hi there Wascstengr,
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is built to support communication, browsing, and everyday tasks, featuring integrated Galaxy AI. Users switching from higher-tier devices may initially find the experience a little different, but many get more comfortable with the interface over time. Galaxy devices aim to provide a balanced experience that meets various needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The A17 5G is built to support communication, browsing, and everyday tasks, featuring integrated Galaxy AI. Users switching from higher-tier devices may initially find the experience a little different, but many get more comfortable with the interface over time. Galaxy devices aim to provide a balanced experience that meets various needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection on a Budget!
on March 13, 2026
Posted by: KWeber513
[This review was collected as part of a promotion.] A budget friendly phone with all the power of a too of the line Galaxy series, plus Galaxy AI? What more could you ask for? This thing is powerful, fast, and has a great display! You like social media? Perfect! You like gaming? Excellence! This phone is perfection!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For the price. It's a good phone.
on March 13, 2026
Posted by: Missyk
[This review was collected as part of a promotion.] Love it !!!!!. The price is great. Definitely worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone
on March 13, 2026
Posted by: Brn2bWild
[This review was collected as part of a promotion.] I've had this phone for a while now and this phone is the easiest phone I've ever had. Im pretty much phone illiterate but this phone guides me through everything with ease. Thank you Samsung!!! The galaxy AI is amazing and so easy to use thank you Galaxy AI
Value
5
Written by a customer while visiting Samsung US