Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Its a great phone for cheaper prices
on September 7, 2026
Posted by: Rose890
[This review was collected as part of a promotion.] I like it its great its nice for the size and its truly wonderful I like the customization and the feel and the price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features i love the flashing
on September 7, 2026
Posted by: VonVictory25
[This review was collected as part of a promotion.] I chose this phone bc I love the flashing lights the YouTube video on here sounds really good the hd sound so good and love the cameras and I love the camcorder on here
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Under powered
on September 7, 2026
Posted by: 1111111
[This review was collected as part of a promotion.] This phone was phenomenal at first purchase. But as planned obsolescence strikes. The multi functionality of the phone has definitely diminished. Can't listen to music and receive a call, the phone will lock up, ect...... frustrating.
Value
3
Response from Samsung USBy R&R, September 8, 2026
Hi 1111111,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This phone offers 5G connectivity, a large display, and multitasking features that enhance everyday communication and entertainment. We're glad to hear that you initially had a positive experience with it. We also appreciate your feedback about the decline in multitasking performance over time, especially when listening to music and receiving calls. Samsung is committed to continually improving the reliability of the Galaxy series. Thank you for your feedback and for choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This phone offers 5G connectivity, a large display, and multitasking features that enhance everyday communication and entertainment. We're glad to hear that you initially had a positive experience with it. We also appreciate your feedback about the decline in multitasking performance over time, especially when listening to music and receiving calls. Samsung is committed to continually improving the reliability of the Galaxy series. Thank you for your feedback and for choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 7, 2026
Posted by: Ct1980
[This review was collected as part of a promotion.] I use it everyday from email to phone calls. It's my right hand device. It has alot of cool.festures like the bio sensors for my smart watch connection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung a17
on September 7, 2026
Posted by: Mike0521
[This review was collected as part of a promotion.] The phone is off good quality. The only thing I can complain about is the ram in it is underwhelming. It is slow to respond and opening anything more than one app at a time refers it useless
Value
2
Response from Samsung USBy R&R, September 8, 2026
Good day Mike0521,
Thank you for reaching out and sharing your reasons for choosing the Galaxy A17 5G. This phone provides 5G connectivity, a spacious display, and functionality for everyday communication and entertainment. We appreciate your positive feedback regarding the phone's overall quality, as well as your input on memory performance.
Your experience with slower response times and difficulty multitasking is valuable to us, as it helps Samsung improve performance. If you notice that your phone starts to slow down when using multiple apps, you can benefit from a quick optimization.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background.
Optimizing your phone is quick and simple. To do so, go to Settings, swipe to find Device Care, tap on "Optimize Now," and then select "Done."
For more information on quick optimization, see the online article linked below. We value your feedback and appreciate you choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your reasons for choosing the Galaxy A17 5G. This phone provides 5G connectivity, a spacious display, and functionality for everyday communication and entertainment. We appreciate your positive feedback regarding the phone's overall quality, as well as your input on memory performance.
Your experience with slower response times and difficulty multitasking is valuable to us, as it helps Samsung improve performance. If you notice that your phone starts to slow down when using multiple apps, you can benefit from a quick optimization.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background.
Optimizing your phone is quick and simple. To do so, go to Settings, swipe to find Device Care, tap on "Optimize Now," and then select "Done."
For more information on quick optimization, see the online article linked below. We value your feedback and appreciate you choosing Samsung.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Still better than ifone
on September 6, 2026
Posted by: GoneGirl
[This review was collected as part of a promotion.] I chose the A17 because it's affordable and I'm loyal to Samsung"s OneUI. I can't say that I'm satisfied with it's performance (I'm used to Ultra's and S pens) but, it hasn't failed me yet. You can definitely feel what's missing though. I feel as if there were to be a smaller number of A series models put out then the money save could afford Samsung to use AMOLED.. Frankly anything other than AMOLED is hard for me to look at.
Value
3
Response from Samsung USBy R&R, September 8, 2026
Hello GoneGirl,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your loyalty to Samsung and One UI. The Galaxy A17 5G features 5G connectivity, a spacious display, and essential Galaxy functionalities for daily use. We value your insights as someone familiar with Galaxy Ultra devices, especially your feedback regarding display quality and overall performance. Thank you for your input and for your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your loyalty to Samsung and One UI. The Galaxy A17 5G features 5G connectivity, a spacious display, and essential Galaxy functionalities for daily use. We value your insights as someone familiar with Galaxy Ultra devices, especially your feedback regarding display quality and overall performance. Thank you for your input and for your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is unbelievable!
on September 5, 2026
Posted by: Firespark
[This review was collected as part of a promotion.] I am so glad that I chose to upgrade to the Galaxy A175G, I love it! The Ai features are the best, it helps me with anything I have a question with. Truly a wonderful phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has Good features
on September 5, 2026
Posted by: Socaldolphingirl65
[This review was collected as part of a promotion.] Ive had my phone for 6 months and its great. But the phone service T mobile is lousy. It always disconnects and its slow. But the service disconnecting or it takes awhile to connect to the service is very frustrating special when your doing something important. But the phone itself is Great.
Value
5
Written by a customer while visiting Samsung US