Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I chose Galaxy A17 5G
on October 7, 2026
Posted by: Love2shops
[This review was collected as part of a promotion.] I chose this because I love the style an everything about the galaxies i never had any troubles with any of them thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung a17
on October 7, 2026
Posted by: Somerandomguy
[This review was collected as part of a promotion.] This phone is just like the a16 but its not really good and the performance isn't good aswell so I prefer a better processor on it
Value
2
Response from Samsung USBy R&R, October 9, 2026
Hi there Somerandomguy,
The Galaxy A17 5G features a 6.7-inch Super AMOLED display and a 50MP main camera with Optical Image Stabilization (OIS). It also offers six years of operating system and security updates, making it an excellent choice for everyday use. We appreciate your feedback regarding the need for improved processor performance. To help maintain smooth performance, Device Care can close background apps, free up memory, and check storage. Keeping your software up to date is also essential for optimization. Thank you for sharing your thoughts on what you would like to see in future Galaxy devices.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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The Galaxy A17 5G features a 6.7-inch Super AMOLED display and a 50MP main camera with Optical Image Stabilization (OIS). It also offers six years of operating system and security updates, making it an excellent choice for everyday use. We appreciate your feedback regarding the need for improved processor performance. To help maintain smooth performance, Device Care can close background apps, free up memory, and check storage. Keeping your software up to date is also essential for optimization. Thank you for sharing your thoughts on what you would like to see in future Galaxy devices.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone. I love it
on October 7, 2026
Posted by: Chillidog
[This review was collected as part of a promotion.] I chose this phone for its reputation at being fast and affordable and its lived up to its reputation. It does get wonky when activating the camera sometimes.. I dont know why. But for my uses to stream, crude the social highway, etc. It's pretty fantastic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has good features
on October 7, 2026
Posted by: Cupid420
[This review was collected as part of a promotion.] I chose this device because I have always liked Samsung products they are built to last and the features seem to be getting better with every new device. Also, Samsung devices seem to pick up better than any other devices I have owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The review of the Galaxy a17
on October 7, 2026
Posted by: Anthony83
[This review was collected as part of a promotion.] I have to get the A17 because I had a phone on my dad's account which was the Galaxy S24 Plus and he passed away and they shut the phone off because he had some phones on his account that we can no longer pay for and I had to get A17 it's an okay phone but it does not compare anything to you the s24 Plus it's a lot slower it takes forever to download it's just all around not that greater phone maybe if it was like a starter phone for somebody yeah I can see that but for somebody that's been using one of the better phones and having to step back to one of those not great I mean it takes forever sometimes to download a game or something and I tried to download all the stuff from my other phone and it took a quarter of it and once that happened it it just slowed down dramatically and wouldn't run right I can't hardly answer the phone when it rings it'll just sit there and stay where it says incoming call and that's all it says and I can't answer it or do nothing with it I still have my S24 Plus but and if there's any way I can go back to it I will but they got the EIN number blocked right now so hopefully it's not much longer and I'll be able to go back to it so overall when I recommend the phone yes for somebody starting out I would but for somebody that's established with another phone and have to go to the to that phone no I would not recommend it but for somebody needing a phone and just need it to get by and don't need it for a lot of things and all that yeah I wood
Value
2
Response from Samsung USBy R&R, October 9, 2026
Hey there Anthony83,
The Galaxy A17 5G features a vibrant 6.7-inch Super AMOLED display, a 50MP main camera with optical image stabilization (OIS), and a 5,000mAh battery for everyday use. We understand that slower performance and issues with answering calls can disrupt your experience. To enhance performance, try navigating to Settings > Device care > Optimize now. From there, you can clear unused memory and restart your phone. Additionally, checking for the latest software updates can help improve both performance and stability. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant 6.7-inch Super AMOLED display, a 50MP main camera with optical image stabilization (OIS), and a 5,000mAh battery for everyday use. We understand that slower performance and issues with answering calls can disrupt your experience. To enhance performance, try navigating to Settings > Device care > Optimize now. From there, you can clear unused memory and restart your phone. Additionally, checking for the latest software updates can help improve both performance and stability. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product by samsungs
on October 7, 2026
Posted by: KneeGrow
[This review was collected as part of a promotion.] I chose this device because it was hovering in front of me in heaven in 1984. It is perfect for gaming and calling my son and video calling with Jesus' sister. Namaste homeboy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17
on October 7, 2026
Posted by: Ilovemypitty
[This review was collected as part of a promotion.] I have had my phone for about 8 months and honestly the old Samsung i had was a little better. I have lots of trouble with documents uploading them on my phone. For gaming its actually great. I do feel I get better service with the wifi on. Also I do get alot of reminders to power off and on because it is running slowly.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Ilovemypitty.
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the device is providing a strong gaming experience and reliable Wi-Fi connectivity. With its Super AMOLED display, capable camera system, and useful Galaxy AI features, there's a lot to explore.
If you're experiencing slower performance or issues with document uploads, try the following steps: close any unused apps, go to Settings, select Device Care, and then choose Optimize Now. Restarting your phone before attempting the upload again can also be helpful. Additionally, keeping your phone and apps updated can help maintain smooth performance.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the device is providing a strong gaming experience and reliable Wi-Fi connectivity. With its Super AMOLED display, capable camera system, and useful Galaxy AI features, there's a lot to explore.
If you're experiencing slower performance or issues with document uploads, try the following steps: close any unused apps, go to Settings, select Device Care, and then choose Optimize Now. Restarting your phone before attempting the upload again can also be helpful. Additionally, keeping your phone and apps updated can help maintain smooth performance.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Features
on October 7, 2026
Posted by: Acorniyah46
[This review was collected as part of a promotion.] Initially, I was hesitant and conflicted about completing this review; however, I chose to complete this review since I am pretty satisfied with my decision to get the Samsung Galaxy A16 as the features of the phone are pretty cool, and I have thoroughly enjoyed coming upon the different aspects of the phone that makes it stand out from others!
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Acorniyah46,
We love hearing that you are enjoying discovering everything your Galaxy A17 5G can do. Its vibrant Super AMOLED display, versatile camera experience, and Galaxy AI tools bring plenty of useful features to explore as you spend more time with your phone. Finding those little extras along the way can make the Galaxy experience even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing that you are enjoying discovering everything your Galaxy A17 5G can do. Its vibrant Super AMOLED display, versatile camera experience, and Galaxy AI tools bring plenty of useful features to explore as you spend more time with your phone. Finding those little extras along the way can make the Galaxy experience even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US