Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This product has great features
on April 3, 2026
Posted by: Darakaye
[This review was collected as part of a promotion.] I love how slick the screen is and at the capabilities and the accessibility in the stores
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has alot of great features you can customize.
on April 3, 2026
Posted by: MikeyB
[This review was collected as part of a promotion.] Galaxy AI probably has amazing features i know my Galaxy A16 is fantastic all the features that you can customize and make your own i have completely changed everything in my phone. I can say honestly that now I have switched over to Galaxy i doubt I will be switching to anything else i would absolutely love a z-fold just can't afford one. Waiting for my next upgrade so I can get a newer model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value.
on April 3, 2026
Posted by: Samsungshopper
[This review was collected as part of a promotion.] Great Value. If you're looking for the best you can get on a budget. The A series is the go to device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love galaxies
on April 3, 2026
Posted by: Outtapocket82
[This review was collected as part of a promotion.] I use my galaxy for everything, streaming, games, social media, notes, but what I really love is the camera quality. Pictures never disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a pretty good phone!
on April 3, 2026
Posted by: SatoruGojo
[This review was collected as part of a promotion.] This was my first phone and I love it!
It has really good speed and great quality. I also like that it has galaxy AI integrated into it, it makes my life so much more easier.
I use this product everyday, from watching videos, talking to friends, listening to music, and all sorts of things!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung phone
on April 3, 2026
Posted by: Charliegirl
[This review was collected as part of a promotion.] I had an old Samsung A model that I'd had for 7 years, and I dropped it for its final time, which meant time for a new phone! Yay! I got the Samsung A17, which has been a perfect phone for me. In the process of setting it up, I've discovered all sorts of features and benefits I didn't realize I had access to, so that has been a nice treat, also. The features have allowed me to import some important data from my old phone that I would have been devastated to lose. All in all, I couldn't be happier with my new phone and would recommend it to anyone who was looking for new phone options. In fact, I have done just that several times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5G
on April 3, 2026
Posted by: BranBran
[This review was collected as part of a promotion.] This phone is wonderful. Its so easy to get setup and use from the beginning to the end. It gives you step by step directions for easy activation and if you still need help they have Grmini the AI that can help even more. There is massive storage for your everyday use. So if you like to take pictures like I do you will have plenty of room to store them. 10 out of 10 highly recommend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a great phone
on April 3, 2026
Posted by: Jdog42
[This review was collected as part of a promotion.] À little buggy and super glitch doesn't respect half of the time very slow to doesn't respond well when I push the home button or any buttons for that matter
buttons
buttons
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey tehre Jdog42,
Thank you for your feedback. The Galaxy A17 5G is designed to handle everyday tasks with ease. Keeping your device updated can enhance its responsiveness and navigation over time.
If your Galaxy device's touchscreen is frozen or unresponsive, it doesn’t necessarily indicate a problem with the device itself. The issue could be caused by a faulty app or even cracks in the screen.
To improve your device's touch response, consider enabling Touch Sensitivity. To do this, navigate to **Settings**, select **Display**, and turn on the **Touch sensitivity** toggle.
You can also optimize your device's performance using the Device Care feature. Just go to **Settings**, tap on **Device care**, and then select **Optimize now**. This will close all running apps and clear out unused memory, making your device easier to use and improving its performance.
For additional tips on resolving unresponsiveness, please check the link provided below. Thank you for your review and for being a Samsung customer.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A17 5G is designed to handle everyday tasks with ease. Keeping your device updated can enhance its responsiveness and navigation over time.
If your Galaxy device's touchscreen is frozen or unresponsive, it doesn’t necessarily indicate a problem with the device itself. The issue could be caused by a faulty app or even cracks in the screen.
To improve your device's touch response, consider enabling Touch Sensitivity. To do this, navigate to **Settings**, select **Display**, and turn on the **Touch sensitivity** toggle.
You can also optimize your device's performance using the Device Care feature. Just go to **Settings**, tap on **Device care**, and then select **Optimize now**. This will close all running apps and clear out unused memory, making your device easier to use and improving its performance.
For additional tips on resolving unresponsiveness, please check the link provided below. Thank you for your review and for being a Samsung customer.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US