Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,094
4 Stars
394
3 Stars
144
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Could been better tbh
on May 31, 2026
Posted by: Lovers2
[This review was collected as part of a promotion.] The galaxy 17 could be better but it's okay at the same time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a bad device havent been able to use it fully
on May 31, 2026
Posted by: Snookie
[This review was collected as part of a promotion.] Haven't fully used it ,its on a charge 90 % of my time an extremely slow glitch
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hola Snookie,
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. Designed to keep up with everyday life, it brings together the features that matter most in one easy experience. We appreciate hearing how it’s been working for you and value the feedback you shared. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to share your thoughts on your Galaxy A17 5G. Designed to keep up with everyday life, it brings together the features that matter most in one easy experience. We appreciate hearing how it’s been working for you and value the feedback you shared. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product has wonderful features but bad ones t
on May 31, 2026
Posted by: Tiettotia
[This review was collected as part of a promotion.] The galaxy is a great product to have to use for work and everyday use it holds charge and fast connections when in use
Value
3
Response from Samsung USBy R&R, June 1, 2026
Hey there Tiettotia,
Thank you for sharing your thoughts on your Galaxy A17 5G. Designed to keep pace with everyday life, it combines the features that matter most into one simple experience. We appreciate your feedback and are glad to hear how it has been working for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. Designed to keep pace with everyday life, it combines the features that matter most into one simple experience. We appreciate your feedback and are glad to hear how it has been working for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great on most things
on May 31, 2026
Posted by: emowbray40
[This review was collected as part of a promotion.] This is great on 3/4 of the whole thing but does end up having issues with connection issues and plus some others
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen Sticks
on May 31, 2026
Posted by: Donenonly
[This review was collected as part of a promotion.] Although this is an awsome vetsion of the phone, it seems to stick especially when turning on. The screen gets stuck and it takes a bit longer to respind to a touch or command.
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hello there Donenonly,
Thank you for sharing your review. The Galaxy A17 5G is designed for everyday use, featuring a bright display and functionalities that help keep you productive throughout your day. We recognize how important screen response and performance are during regular use, and we appreciate you taking the time to share your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review. The Galaxy A17 5G is designed for everyday use, featuring a bright display and functionalities that help keep you productive throughout your day. We recognize how important screen response and performance are during regular use, and we appreciate you taking the time to share your experience with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone always tells me it is running slow.
on May 31, 2026
Posted by: VieRoach
[This review was collected as part of a promotion.] Overall it's a great phone, but there are a few things that bug me. Firstly it's always telling me my phone is running slow and I need to restart it. Secondly Tik Tok will still play in the background even though I closed the app, and lastly it's slow opening up apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device. Smooth Sleak and Reliable!
on May 31, 2026
Posted by: Gphone
[This review was collected as part of a promotion.] Can do practicals everything except drive my car. Very comfortable using No need for Big user manual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sucks bad
on May 31, 2026
Posted by: Mruphy
[This review was collected as part of a promotion.] Its really slow and dont work right always having problems with my apps
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there Mruphy,
Thank you for sharing your feedback on the Galaxy A17 5G. This device is designed with helpful Galaxy features and reliable connectivity to support your everyday tasks. We understand how frustrating it can be when apps and overall performance are less responsive than expected.
If you are experiencing unresponsive apps, it may be time for a "spring cleaning." There's no need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This will remove any problematic files or bugs within the app. Additionally, using your device’s Device Care features can help limit background apps and extend your battery life.
Clearing the app cache is like a cleanse for your apps; it eliminates residual files that could be slowing them down. To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, and then tap **Clear cache**.
For more information, please check out the link provided below. We appreciate your feedback and thank you for being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. This device is designed with helpful Galaxy features and reliable connectivity to support your everyday tasks. We understand how frustrating it can be when apps and overall performance are less responsive than expected.
If you are experiencing unresponsive apps, it may be time for a "spring cleaning." There's no need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This will remove any problematic files or bugs within the app. Additionally, using your device’s Device Care features can help limit background apps and extend your battery life.
Clearing the app cache is like a cleanse for your apps; it eliminates residual files that could be slowing them down. To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, and then tap **Clear cache**.
For more information, please check out the link provided below. We appreciate your feedback and thank you for being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US