Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,776 Reviews)
Rating breakdown 1,776 reviews
5 Stars
1,094
4 Stars
395
3 Stars
144
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Excellent quality for the price!
on May 30, 2026
Posted by: Pookiebabe90
[This review was collected as part of a promotion.] Galaxy AI has become a very helpful tool! I am very thankful for my gsamsung device. Screen resolution is unmatchable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone but It dost start to lag out
on May 30, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy ai i hardly use it but when I do it dose help
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hey Love2Shop,
Thank you for sharing your feedback with us. The Galaxy A17 5G combines practical everyday features with Smart AI tools designed to simplify your tasks. We understand how important smooth performance is for daily use, and the best way to maintain it is to use the Quick Optimization feature.
Quick Optimization improves your device's performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap "Optimize Now," then tap "Done."
Please see the link below for more information on keeping your phone running smoothly. We appreciate you sharing your experience, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. The Galaxy A17 5G combines practical everyday features with Smart AI tools designed to simplify your tasks. We understand how important smooth performance is for daily use, and the best way to maintain it is to use the Quick Optimization feature.
Quick Optimization improves your device's performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap "Optimize Now," then tap "Done."
Please see the link below for more information on keeping your phone running smoothly. We appreciate you sharing your experience, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Its great to have.a
on May 30, 2026
Posted by: Lane123
[This review was collected as part of a promotion.] It's great to have mainly when u can try it free
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera settings, AI search, translator.
on May 30, 2026
Posted by: YH1954
[This review was collected as part of a promotion.] For Middle or High school students AI search is life saving and problem solving also easier to understand with their specific functions, scientistific law or problem solving.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on May 30, 2026
Posted by: Josiah3
[This review was collected as part of a promotion.] I love galaxy ai way better than ios
And me and all my friends recommend
A samsung
A samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!!
on May 30, 2026
Posted by: GalaxyFanNewbie
[This review was collected as part of a promotion.] Galaxy has an amazing AI system along with having great camera quality. Switched from a competitor and never had better! Speed of the phone wipes all others out, has long lasting battery, perfect sound, great call quality, and ginormous storage!!
Not to mention the accessibility features are fantastic! My vision is bad so seeing everything bigger helps out a loooot!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I give it a 10/10
on May 30, 2026
Posted by: tiktokSteezyweezy9186
[This review was collected as part of a promotion.] how I feel about AI 7/10
streaming is a 6/10
The people trash
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung phones
on May 30, 2026
Posted by: Kat007
[This review was collected as part of a promotion.] So I always choose a Samsung phone over another options and again my choice is not disappointing. I chose the new Samsung Galaxy A17! The upgraded features are phenomenal, screen larger, color is vibrant and let's not forget the Galaxy AI 1is yet another feature that makes this phone the perfect pick! Thank you! 😀
Value
4
Written by a customer while visiting Samsung US