Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
Not great ok
on June 29, 2026
Posted by: Sava13
[This review was collected as part of a promotion.] I was given this phone when I was forced to switch to tmobile. My initial experience wasnt great because my stuff didnt switch over when it was supposed to. Also, I couldn't make calls right away. That couldve been a carrier issue. The phone is so slow, im a gig worker. It was snail slow switching between apps, trying to work. I switched back to my a25.
Value
1
Response from Samsung USBy R&R, July 1, 2026
Hi Sava13,
Thank you for sharing your experience. The Galaxy A17 5G features AI technology, 5G connectivity, and a large display designed to enhance everyday productivity. We recognize how crucial it is for a phone to keep up with a busy workday, especially when multitasking between different apps. We appreciate your feedback regarding the setup process, calling quality, and overall performance. Your comments will be shared with our teams as we continue to improve the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G features AI technology, 5G connectivity, and a large display designed to enhance everyday productivity. We recognize how crucial it is for a phone to keep up with a busy workday, especially when multitasking between different apps. We appreciate your feedback regarding the setup process, calling quality, and overall performance. Your comments will be shared with our teams as we continue to improve the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features seems to last
on June 29, 2026
Posted by: DavidL
[This review was collected as part of a promotion.] Best quality phone I've had since smart phone came out!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!! Yoooo fast like crazy , 🔥
on June 29, 2026
Posted by: Tonyoz
[This review was collected as part of a promotion.] My phone...its like it learned my ways and routines and basically its my assistant now. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it.Samsung is always the b
on June 29, 2026
Posted by: Niknak
[This review was collected as part of a promotion.] I use my device for absolutely everything.My business, my everyday life.I love the camera.I love the a I was just all around an amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone, easy to navigate
on June 29, 2026
Posted by: Lee295
[This review was collected as part of a promotion.] I use my device for all platforms including Google, AI, and most social media platforms
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I like and love this phone but its laggy and sloww
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] For tiktok and snap its alright and it is sloww and for calling its laggy and sometimes my phone will turn off by its self so i brought a refurdished a36
Value
2
Response from Samsung USBy R&R, July 1, 2026
Hello Zacflowers,
Thank you for sharing your experience with us. We are pleased to hear that you enjoy some aspects of your Galaxy A17 5G. With its AI features, 5G connectivity, and large display, the device is designed to enhance entertainment and everyday communication. We appreciate your feedback regarding lag, call performance, and unexpected restarts, and we will share your comments with our teams as we work to improve the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us. We are pleased to hear that you enjoy some aspects of your Galaxy A17 5G. With its AI features, 5G connectivity, and large display, the device is designed to enhance entertainment and everyday communication. We appreciate your feedback regarding lag, call performance, and unexpected restarts, and we will share your comments with our teams as we work to improve the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Budget Phone With Long Battery Life
on June 29, 2026
Posted by: Whitetiger
[This review was collected as part of a promotion.] ✅ Large 6.7-inch AMOLED display
✅ 5,000 mAh battery
✅ microSD card slot for expandable storage
✅ Up to 6 years of software updates, which is excellent for a budget phone.
Tom's Guide +1
Cons:
❌ Slow Exynos 1330 processor, so apps and multitasking can lag
❌ Cameras are only average
❌ Display isn't very bright outdoors
❌ Single speaker instead of stereo
✅ 5,000 mAh battery
✅ microSD card slot for expandable storage
✅ Up to 6 years of software updates, which is excellent for a budget phone.
Tom's Guide +1
Cons:
❌ Slow Exynos 1330 processor, so apps and multitasking can lag
❌ Cameras are only average
❌ Display isn't very bright outdoors
❌ Single speaker instead of stereo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GALAXY A 17
on June 29, 2026
Posted by: MOMMAE
[This review was collected as part of a promotion.] I recently bought my A17 from Boost Mobile, I love the functionality of my phone. It is very versatile from keeping my schedule, storing my passwords ( I ALWAYS forget!) or storing all my important photos. My A17 is not just a phone it's like a personal assistant and sidekick all in one. My phone is durable and has held up to repeated dropping. The sound from my phone has been unmatched by any other phone I have had( think full surround sound experience) I would recommend this phone to anyone. A++.
Value
4
Written by a customer while visiting Samsung US