Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Good Job Samsung!
on September 7, 2026
Posted by: JESSROLLZ
[This review was collected as part of a promotion.] I Chose to purchase this samasung galaxy a17 5g because I love Samsung and I know they are reliable and durable and I am usually pretty tough on my phones. My device seems to withstand a good bit of turbulence while working my everyday life.. my only complaints is it seems to run pretty slow and it being a new phone the memory is no where near even the hall full mark .. and I do continually have my phone to malfunction and it shut apps and the main functioning system down quite regularly, but it all fairness this could be the actual mainframe programming or software not the actual physical device... but other then that. They battery lasts a long time and very little time charging. I really wish it had wireless charging functions but it does not.. but overall samsung did well! GOOD JOB SAMSUNG
Value
3
Response from Samsung USBy R&R, September 8, 2026
Hey there JESSROLLZ,
Thanks for sharing why you chose the Galaxy A17 5G. We're glad the durability, long battery life, and charging performance of your Galaxy A17 5G have stood out in your everyday routine. We also appreciate your continued support of Samsung. Your feedback about slower performance, apps closing, system interruptions, and wireless charging availability is valuable as Samsung continues refining the Galaxy experience.
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing why you chose the Galaxy A17 5G. We're glad the durability, long battery life, and charging performance of your Galaxy A17 5G have stood out in your everyday routine. We also appreciate your continued support of Samsung. Your feedback about slower performance, apps closing, system interruptions, and wireless charging availability is valuable as Samsung continues refining the Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Snapping Perfection on a Budget: Why This Phone Ru
on September 7, 2026
Posted by: Kimber45732
[This review was collected as part of a promotion.] I am absolutely blown away by my new smartphone! Finding an affordable device with a genuinely spectacular camera is usually impossible, but after endless research, I chose the Samsung Galaxy A17 5G. It has completely shattered my expectations!The highlight is easily the 50-megapixel triple camera system. Thanks to the rare inclusion of Optical Image Stabilization (OIS), blurry photos from shaky hands are completely gone. Every shot comes out incredibly crisp and vibrant. Even nighttime photography is a total blast, delivering bright, detailed images without the usual digital fuzz. It also features a versatile ultrawide lens and a macro lens, giving you plenty of creative freedom.Reviewing your shots on the gorgeous, ultra-smooth 6.7-inch screen is pure joy. Plus, with a massive battery, you can snap photos all day long without any low-battery anxiety. If you love mobile photography but hate premium price tags, this phone is an absolute jackpot!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I need this
on September 7, 2026
Posted by: gbolg1983
[This review was collected as part of a promotion.] I chose this phone because they were running a special but this phone is lacking in opinion its camera is average at best it freezes sometimes its docking capabilities are non existent.
Value
3
Response from Samsung USBy R&R, September 8, 2026
Hi there gbolg1983,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features 5G connectivity, a large display, and useful camera and app functions that keep you connected. We appreciate your feedback regarding camera performance, occasional freezing, and docking capabilities. If your phone is freezing, please check out the troubleshooting options linked below. Your feedback helps Samsung identify ways to make Galaxy devices more reliable and versatile. Thank you for being a part of the Samsung community.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features 5G connectivity, a large display, and useful camera and app functions that keep you connected. We appreciate your feedback regarding camera performance, occasional freezing, and docking capabilities. If your phone is freezing, please check out the troubleshooting options linked below. Your feedback helps Samsung identify ways to make Galaxy devices more reliable and versatile. Thank you for being a part of the Samsung community.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds expectations
on September 7, 2026
Posted by: Adhd2026
[This review was collected as part of a promotion.] I chose a galaxy A17 because of the amazing deal with my new phone e contract I was a little worried switching from a Google pixel phone but it has exceeded my expectations at every turn from phone memory to the camera capabilities it has been as if not more compatible and been a great phone thus far. I use it for some pictures and basic internet scrolling and mostly text messages and the Gemini feature just make every task so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product galaxy a17 5g
on September 7, 2026
Posted by: Happy2go
[This review was collected as part of a promotion.] It works good for videos has a great camera and love the effect I has for the camera and the different modes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All in all this product is good
on September 7, 2026
Posted by: JayTrigg
[This review was collected as part of a promotion.] I chose this phone because its budget friendly and performs good. Only problem i have is that it lags from time to time but total performance is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone
on September 7, 2026
Posted by: HonestJan
[This review was collected as part of a promotion.] The phone I chose does not work well. It glitches and freezes. I can't download hardly any apps because they take to much space. I even got extra space and the phone won't recognize the card. The camera is very pixelated.
Value
2
Response from Samsung USBy R&R, September 8, 2026
Hello HonestJan,
Thank you for sharing your thoughts on why you chose the Galaxy A17 5G. This device combines a spacious display, 5G connectivity, and everyday camera features to help you stay connected and capture your daily moments. We appreciate your feedback regarding issues such as freezing, limited app storage, the memory card not being recognized, and pixelated camera results.
**Freezing and Glitches:**
If your device is freezing, you can perform a soft reset to temporarily resolve the issue and clear background memory. To do this, press and hold the Power/Side button and the Volume Down button simultaneously for about 10 seconds. Release the buttons when the screen goes completely black; the phone will restart normally.
**Free Up Space:**
Running out of storage space is common as you use your device. You can create more space by deleting rarely used apps and unnecessary documents. Here’s how to check and delete apps:
1. Go to **Settings > Apps**.
2. Tap on **More options** (the three vertical dots) in the upper right corner, then select **Sort by > Size**.
To delete an app:
1. Go to **Settings > Apps**.
2. Select the app you want to uninstall.
3. Tap **Uninstall** to free up storage space.
**SD Card:**
If your SD card isn't being recognized, try formatting it. Make sure it is inserted properly, then back up your data before formatting to avoid losing it. Here’s how to format your SD card:
1. Turn off your device by holding down the Volume Down key and the Side key simultaneously. Then select **Power off**.
2. After the screen turns off, press and hold the Volume Down key and Side key at the same time.
3. Once the Samsung logo appears on the screen, release the Side key while continuing to hold the Volume Down key.
4. When 'Safe mode' appears in the lower left corner of the screen, release the key.
**Camera**
A pixelated screen or sluggish camera processing on the Samsung Galaxy A17 5G usually points to an overloaded app cache or low post-processing memory. Go to Settings > Apps > Camera. Tap Storage, then select Clear cache and Clear data. Reopen the camera app and allow it a few moments to recalibrate.
If you're experiencing unusual behavior on your Samsung mobile, tablet, or wearable device, you can send us an error report or ask a question through the Samsung Members app. This allows us to investigate the issue further. Your data will remain anonymous and will be kept only for the duration of our investigation. You can find more information on how to send an error report in the Samsung Members app.
Your experience helps Samsung continue to refine storage functionality and improve overall Galaxy performance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on why you chose the Galaxy A17 5G. This device combines a spacious display, 5G connectivity, and everyday camera features to help you stay connected and capture your daily moments. We appreciate your feedback regarding issues such as freezing, limited app storage, the memory card not being recognized, and pixelated camera results.
**Freezing and Glitches:**
If your device is freezing, you can perform a soft reset to temporarily resolve the issue and clear background memory. To do this, press and hold the Power/Side button and the Volume Down button simultaneously for about 10 seconds. Release the buttons when the screen goes completely black; the phone will restart normally.
**Free Up Space:**
Running out of storage space is common as you use your device. You can create more space by deleting rarely used apps and unnecessary documents. Here’s how to check and delete apps:
1. Go to **Settings > Apps**.
2. Tap on **More options** (the three vertical dots) in the upper right corner, then select **Sort by > Size**.
To delete an app:
1. Go to **Settings > Apps**.
2. Select the app you want to uninstall.
3. Tap **Uninstall** to free up storage space.
**SD Card:**
If your SD card isn't being recognized, try formatting it. Make sure it is inserted properly, then back up your data before formatting to avoid losing it. Here’s how to format your SD card:
1. Turn off your device by holding down the Volume Down key and the Side key simultaneously. Then select **Power off**.
2. After the screen turns off, press and hold the Volume Down key and Side key at the same time.
3. Once the Samsung logo appears on the screen, release the Side key while continuing to hold the Volume Down key.
4. When 'Safe mode' appears in the lower left corner of the screen, release the key.
**Camera**
A pixelated screen or sluggish camera processing on the Samsung Galaxy A17 5G usually points to an overloaded app cache or low post-processing memory. Go to Settings > Apps > Camera. Tap Storage, then select Clear cache and Clear data. Reopen the camera app and allow it a few moments to recalibrate.
If you're experiencing unusual behavior on your Samsung mobile, tablet, or wearable device, you can send us an error report or ask a question through the Samsung Members app. This allows us to investigate the issue further. Your data will remain anonymous and will be kept only for the duration of our investigation. You can find more information on how to send an error report in the Samsung Members app.
Your experience helps Samsung continue to refine storage functionality and improve overall Galaxy performance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality
on September 7, 2026
Posted by: Wallahi
[This review was collected as part of a promotion.] I chose this samsung A 17 5g because the battery lasts me all day without needing to charge, the screen is beautiful and bright. It can handle my everyday apps bery smoothly.
Value
5
Written by a customer while visiting Samsung US