Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Almost Runs Itself
on April 11, 2026
Posted by: BoricuaKnitter
[This review was collected as part of a promotion.] I am not a very technically intuitive person (late 50s). This is my second Galaxy phone. The switch from the A14 to the A17 was seamless. I use my phone to call, text, shop, take pictures,news, internet searches,.....normal phone tasks. A single battery charges easily lasts a day with normal phone usage. Streaming music, podcasts, and relentless phone usage will of course use up more battery life. I am very pleased with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love using my Galaxy AI . Its so helpful and I
on April 10, 2026
Posted by: Jmade1221
[This review was collected as part of a promotion.] I love using my galaxy AI. I learn so much & it has been so helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on April 10, 2026
Posted by: Jake2me
[This review was collected as part of a promotion.] I enjoy the phone.It was simple and easy to set up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I need a better phone sorry thanks tho bye for now
on April 10, 2026
Posted by: Panda1
[This review was collected as part of a promotion.] Thanks sorry am new to this help me thanks again bye for now ok peace
Value
1
Response from Samsung USBy R&R, April 13, 2026
Hello Panda1,
Thank you for reaching out to share your experience with the Galaxy A17 5G. Starting with a new phone can be overwhelming at first, but it's wonderful that you're giving it a try. The Galaxy A17 is designed to be user-friendly and easy to learn over time. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for reaching out to share your experience with the Galaxy A17 5G. Starting with a new phone can be overwhelming at first, but it's wonderful that you're giving it a try. The Galaxy A17 is designed to be user-friendly and easy to learn over time. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Tech
on April 9, 2026
Posted by: AmazingRace24
[This review was collected as part of a promotion.] This product has significantly improved my daily workflow. The speed and responsiveness are exactly what I was looking for, and it handles heavy tasks without any noticeable lag. It feels well-built and the hardware quality is top-notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 9, 2026
Posted by: Spade2Diablo
[This review was collected as part of a promotion.] THE GALAXY AI IS ONE OF ITS BEST FEATURES. Aside from being a Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a17 is exceptional in every aspect
on April 9, 2026
Posted by: Haterbaby
[This review was collected as part of a promotion.] This a17 is exceptional in all aspects. It's storage is great as well as the photos that I take. I definitely recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Low performance, poor multitasking
on April 9, 2026
Posted by: Jastor
[This review was collected as part of a promotion.] I replaced my galaxy S21 with the A17 5g since I wanted a new phone that was larger than the S21. The A17 was a bad choice since the phone doesn't handle multitasking and barely has enough performance capability to doomscroll tiktok videos without causing lagging issues. I don't get buyers remorse very often but this one is a true regret.
Value
2
Response from Samsung USBy R&R, April 10, 2026
Hi Jastor,
Thank you for reaching out and sharing your experience with the Galaxy. Transitioning from a flagship model to a different series can feel like a significant change, especially regarding multitasking and performance expectations. The Galaxy A17 5G is designed for everyday use, and many customers appreciate its larger display and smooth navigation for daily tasks. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy. Transitioning from a flagship model to a different series can feel like a significant change, especially regarding multitasking and performance expectations. The Galaxy A17 5G is designed for everyday use, and many customers appreciate its larger display and smooth navigation for daily tasks. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US