Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(1,778 Reviews)
Open Ratings Snapshot
Rating breakdown 1,778 reviews
5 Stars
1,095
4 Stars
395
3 Stars
145
2 Stars
68
1 Star
75
25%of customers recommend this product. 
(
2 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5 out of 5
5
A-Series Hit A Homer Finally
on May 27, 2026
Posted by: Smithers37
[This review was collected as part of a promotion.] I really thought there was no hope for the "a series" at all. Well, boy was i wrong! Other than some discretionary battery woes, this phone is AWESOME! The performance and Galaxy AI features are phenomenal to say the least....customization abilities too. The only request I can ask is - Can we see a Starlink/Samsung collaboration?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very interested
on May 27, 2026
Posted by: Ronnielilbaby
[This review was collected as part of a promotion.] I love the way my phone takes a lot of pictures an can storage things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
You get what you pay for
on May 27, 2026
Posted by: Ktaylor
[This review was collected as part of a promotion.] The galaxy A17 is a decent phone especially compared to the price. It can handle all the basic apps as far as email, text, phone, and navigation. If your anything like me though and run a million different things at one time, always have music playing, taking photos, GPS, ECT I would definitely go for something more advanced. The A17 becomes very laggy and says system UI isn't responding quite often. When you get spoiled on the galaxy s22 ultra for so long and have to resort down to the A17 it can become very frustrating. Even the galaxy AI bot feels my frustration when I'm trying to multitask on this phone. Over all I would give it a 6 out of 10. Its not a terrible phone but definitely can't keep up with the extreme multitasker like myself
Value
3 out of 5
3
Response from Samsung USBy R&RJune 2, 2026
Hey Ktaylor,
Thank you for sharing your thoughtful feedback. The Galaxy A17 5G is designed to provide reliable everyday performance and helpful features that make staying connected easy. We understand how important speed and multitasking can be as you switch between apps throughout your day.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done.
We appreciate you taking the time to share your experience and perspective with us. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 27, 2026
Posted by: ScroogeMcBucks
[This review was collected as part of a promotion.] I use this phone for everything streaming gaming recordings it's perfect for all your needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy on thee eyes screen and mooth navigation with
on May 27, 2026
Posted by: KyMila
[This review was collected as part of a promotion.] Multiple applications which employ AI (ARTIFICIAL INTELLIGENCE) and allows the disabling of Gemini and Google Assistants which I love love love!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why 4 not 5
on May 27, 2026
Posted by: Caseman
[This review was collected as part of a promotion.] Its great the “Galaxy AI” loves helping j use it a lot and it runs smoothly. The only thing that could make is better is making it stronger with out a case. The cameras are good though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good budget phone that does what you need it to do
on May 27, 2026
Posted by: cooljohnmac
[This review was collected as part of a promotion.] Good budget phone that does what you need it to do. Lacks serious processing power and has the features and services you would expect from a cheap phone, but less is sometimes more and the Galaxy A17 is just that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great for everyday use
on May 27, 2026
Posted by: valkyrieBrynhildr
[This review was collected as part of a promotion.] galaxy AI is great for getting normal tasks done on a phone done quickly and effectively. takes the thinking out of everything.
Plenty of space forr anything important youu need to save . UI is smooth.
recommend to anyone on a budget but needs a phone with fantastic ease of use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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