Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(1,783 Reviews)
Open Ratings Snapshot
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product. 
(
2 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5 out of 5
5
Great features with an awesome camera!
on May 25, 2026
Posted by: Love2shop26
[This review was collected as part of a promotion.] Completely blown away by the amazing features of this Galaxy device! Easy access to social media and Galaxy AI! Great choice and Im glad that I decided to get this device as it didnt disappoint!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of great features
on May 25, 2026
Posted by: Thop11401
[This review was collected as part of a promotion.] Have been using this phone for awhile now and can't say anything bad it's fast and the UI is super easy to navigate plus the AI is a awesome feature very helpful in so many ways I will forever be a happy loyal customer 😀 and highly recommend all Samsung products to friends and family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fancyshapped and thin.
on May 25, 2026
Posted by: Chapiz
[This review was collected as part of a promotion.] Very unique and easy to set up and decent reasonable price device definitely recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone is basic and does the job but get slow
on May 25, 2026
Posted by: Saroby
[This review was collected as part of a promotion.] I use this phone for everything but lately it's been very slow. If you download more than a couple things it will freeze up. You have to delete 3 things in order to download 1. I have to speak on speaker because the volume is so low.
The galaxy Ai feature is decent but I'm not big on using it. There are many better AI apps that can be used. Over all, this does what it needs to, but not much past that.
Value
3 out of 5
3
Response from Samsung USBy R&RMay 29, 2026
Hiya Saroby,
We appreciate you taking the time to share your experience. Galaxy A17 5G combines a sleek design with practical features built for daily use. The AI features provide an experience that adds a smart and helpful layer to everyday use. We're glad to hear it's working well across your daily activities. It's great to know the features and performance are making a positive impression. We appreciate your feedback and support. Thank you for making Samsung your go to choice.

-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love galaxy
on May 25, 2026
Posted by: Andreaofa1986
[This review was collected as part of a promotion.] I love all galaxy devices but I love my A17 it takes great pictures its all around just a good phone. AI IS AWESOME LOVE THAT FEATURE!! AND JUST LOVE EVERYTHING ABOUT ITS FEATURES!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and still does all that I need.
on May 25, 2026
Posted by: Corysmom
[This review was collected as part of a promotion.] I absolutely love my Al
This is the 2nd phone of the same Al.
The updates are easy and fast. Security is great. Easily managed by user. Camera takes great pics and the photo apps ive applied along with the features of my camera, make beautiful sentimental gifts. I would recommend this phone to any and everyone. Phones are a major part of our lives. Having a great phone makes it easier.
5 stars. Thanks Al!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on May 26, 2026
Posted by: Sphone
[This review was collected as part of a promotion.] Great phone. Works well. Would not change a thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great phone!
on May 26, 2026
Posted by: NoNumbs2021
[This review was collected as part of a promotion.] My Samsung Galaxy phone is very useful to me at home and at work. At home, I am able to use my phone to complete many daily task such as making phone calls, checking emails throughout the day, and in my down time I am able to play all sorts of games and check my social media profiles. At work, I am able to use my phone to get ahold of coworkers and complete important work tasks. Also, it is very beneficial that my phone is NFC compatible for when I'm on the go running errands.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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