Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,783 Reviews)
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great phone but just like the old Verizon
on May 25, 2026
Posted by: Skylee
[This review was collected as part of a promotion.] Needs a lot of work just like the older Version but I guess nicer screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not very satisfied.....
on May 25, 2026
Posted by: Mommyx5
[This review was collected as part of a promotion.] I used to love getting the newest Samsung devices when they first started coming out. The Way it was so easy to link all my Samsung device through the Things app! Loved it and granted I still love that feature. But to get back on my current device.... not so satisfied... the User Interface is constantly crashing out every single time I restart my phone. The response time once making an app selection, is EXTREMELY SLOW! Picking up any wifi connection that is more than 20 feet or 30 feet from the router is almost physically impossible not to mention mention once you finally do connect good luck remaining connected. My husband has an s24 and has no problem getting amd keeping his wifi connection at the same distances. I understand that my device is a lower end Samsung device, but these things could really use some attention. Just because its the lower end device doesn't mean that it should lack on a quality level experience. I mean thats why people are supposed to thoroughly enjoy their Samsung devices is for the unique positive quality experiences that Samsung has to offer. Which right now is only a uniquely negative experience. I really do not like even admitting to that.
"GALAXY AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung phone
on May 25, 2026
Posted by: Irishboy
[This review was collected as part of a promotion.] This phone has done me great for a simple phone it may have limited features but it is all I need
The battery life on this phone is amazing it can last 4 days for me wich is absolutely amazing
Overall this phone is an amazing simple budget phone
Overall this phone is an amazing simple budget phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on May 25, 2026
Posted by: Upgrade4me
[This review was collected as part of a promotion.] Love the upgrades from my last phone.Camera is great.Speed is fast thanks to 5G.Galaxy AI is very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung phone. Is awesome features .
on May 25, 2026
Posted by: Eric1983
[This review was collected as part of a promotion.] I use my Samsung phone a lot. First streaming to games on it here. As well as social media and staying connected with friends and family too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has more features than I originally thou
on May 25, 2026
Posted by: Beendizzy4u2
[This review was collected as part of a promotion.] I use my Galaxy phone for both personal and business. It does make planning easier and I'm getting more comfortable with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the next best thing I swear!
on May 25, 2026
Posted by: Starbaby
[This review was collected as part of a promotion.] I wish it had more astrophotography but this camera is awesome and so is AI. I loved my S22 ultra this is just more affordable but worth it! Next best thing.. I really recommend trying this if you miss your S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent Budget Phone
on May 25, 2026
Posted by: FieldRock99
[This review was collected as part of a promotion.] I was forced to get this phone due to my carrier holding my old phone hostage when I switched and was moving across the country in less than three days. I was forced to get this one due to the price and for the price you pay it's not terrible but it's not excellent either. The phone is prone to slowing down quite a bit when multitasking or leaving more than a handful of apps open. For the price I'd say you could do alot worse but dont expect anything more than decent.
Value
3
Response from Samsung USBy R&R, June 1, 2026
Greetings FieldRock99,
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for reliable everyday use, making it easy to stay connected while bringing your favorite features together in one place.
If you notice that your phone is slowing down, the Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done."
For more information, please check the link provided below. We appreciate your feedback and value your perspective on your experience with the device. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for reliable everyday use, making it easy to stay connected while bringing your favorite features together in one place.
If you notice that your phone is slowing down, the Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done."
For more information, please check the link provided below. We appreciate your feedback and value your perspective on your experience with the device. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US