Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,783 Reviews)
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Galaxy ai my review
on May 25, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy ai is a great phone
Has great memory space
I like im able to download and make my phone background and wallpaper my choice and color. Alot of different options as well.
Galaxy Ai has new features
We're all Samsung family members galaxy ai so far been good.
Charges super fast battery last long as c well.
Has great memory space
I like im able to download and make my phone background and wallpaper my choice and color. Alot of different options as well.
Galaxy Ai has new features
We're all Samsung family members galaxy ai so far been good.
Charges super fast battery last long as c well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good for short term use
on May 25, 2026
Posted by: SweetMama
[This review was collected as part of a promotion.] Phone works great out of the box for about 2 months. Sleek design, great graphics, runs smooth, and is quick. Galaxy AI is a fun convenient feature to help with any task or project. After 2 months of use the UI has slowed down and this phone is out of space after normal use. UI stops working randomly and takes a long time to reload on startup.
Value
3
Response from Samsung USBy R&R, June 1, 2026
Howdy SweetMama,
Thank you for taking the time to review your Galaxy A17 5G. Its smooth display and everyday features are designed to make daily use feel easy right from the start. We appreciate you sharing your experience over time and value hearing what has stood out most for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. Its smooth display and everyday features are designed to make daily use feel easy right from the start. We appreciate you sharing your experience over time and value hearing what has stood out most for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in a phone!
on May 25, 2026
Posted by: Samsungsmyjam
[This review was collected as part of a promotion.] This phone is everything I needed and more! From the supportive and helpful Galaxy AI, to the incredible pixels and picture quality of the camera, I just cannot get enough of this phone! The more I explore the plethora of features, the more I fall in love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slowest processor ever.
on May 25, 2026
Posted by: Topcat
[This review was collected as part of a promotion.] This A17 has the slowest processor i have ever seen on any cell phone. If I turn it off at night it takes like 8 minutes to start up. When I want to use voice to search, it takes like 20 seconds to say it is listening. I have already believed it would not turn on in my dark scrub pocket...but it rearranged everything on my phone while I was walking with it in my pocket. I had to put a lock screen. It's slow to know if it is night or day. The only reason I had to change from my S9÷ was due to no longer software updates for that best Samsung ever. Even the Ai is slow to respond on this device. I'm so sorry I was talked into this device by the retailer.
Value
1
Response from Samsung USBy R&R, June 1, 2026
Hey Topcat,
Thank you for reviewing your Galaxy A17 5G. Designed for everyday performance and a reliable connection, it's built to help you stay productive and entertained throughout the day. Transitioning from an S9+ to the Galaxy A17 5G may take some adjustment. While troubleshooting steps are available, a higher-end S Series device may better suit your needs if you're looking for faster processing and the ability to handle heavy apps and multitasking smoothly.
For users looking to optimize their experience, it might be helpful to stay organized by removing unnecessary data. This includes deleting text messages that hold no value, call logs for numbers not needed, and ensuring images are uploaded to a cloud service like Samsung Cloud. Additionally, closing unused apps and browser pages can also improve performance. We appreciate you taking the time to share your thoughts, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A17 5G. Designed for everyday performance and a reliable connection, it's built to help you stay productive and entertained throughout the day. Transitioning from an S9+ to the Galaxy A17 5G may take some adjustment. While troubleshooting steps are available, a higher-end S Series device may better suit your needs if you're looking for faster processing and the ability to handle heavy apps and multitasking smoothly.
For users looking to optimize their experience, it might be helpful to stay organized by removing unnecessary data. This includes deleting text messages that hold no value, call logs for numbers not needed, and ensuring images are uploaded to a cloud service like Samsung Cloud. Additionally, closing unused apps and browser pages can also improve performance. We appreciate you taking the time to share your thoughts, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have seen no lag on this device.
on May 25, 2026
Posted by: Me2you
[This review was collected as part of a promotion.] I just bought this device 3 days ago and im already in love with it. I have not had a Samsung device in 5 or 6 years. This device has all the great features I used years ago along with some new ones. Devices like the A17 are the reason I would always choose Samsung over any other. The AI is amazing. It's like you're talking to a real person. This is the best assistant I have ever seen. The AI even seems to have a personality or be compassionate at times. This is a great device, I would put it up at the top of the list with the note 10 i used to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5G
on May 25, 2026
Posted by: JaySmooth
[This review was collected as part of a promotion.] First things first, what a phone! All the capabilities, features it provides, amongst other things. From taking pictures to the new AI integration is absolutely amazing. You definitely cannot go wrong with Samsung's A17 5G phone with AI Gemini. Definitely a dynamic duo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s17
on May 25, 2026
Posted by: Fatalsteph28
[This review was collected as part of a promotion.] My new galaxy a17 has a nice camera I'm loving the upgraded larger memory I also appreciate how you can switch from app to app and play games on my phone fluidly I like how the screen appears to be larger than my previous series gives me a more comfortable feel in hand over all this phone is very reliable and works smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 Review
on May 25, 2026
Posted by: Rick1Red
[This review was collected as part of a promotion.] I use my Samsung Galaxy A17 from the time I wake up in the morning until I go to sleep. I am enrolled in college taking an online Bachelor of Science in Criminal Justice. I use AI, such as, Gemini, Google Assistant, Google Lens, Microsoft Copilot, Microsoft SwiftKey, Microsoft Word for researching and writing my papers. These have also proven to be excellent tools in my personal life. Samsung Galaxy phones and tablets are the only electronics I use and constantly recommend. Excellent products!
Value
5
Written by a customer while visiting Samsung US